<?xml version="1.0"?>
<feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en">
	<id>http://52.173.207.40/wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Pmorey</id>
	<title>GivenHansco Keystone Help - User contributions [en]</title>
	<link rel="self" type="application/atom+xml" href="http://52.173.207.40/wiki/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Pmorey"/>
	<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php/Special:Contributions/Pmorey"/>
	<updated>2026-04-24T22:10:37Z</updated>
	<subtitle>User contributions</subtitle>
	<generator>MediaWiki 1.34.0</generator>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1709</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1709"/>
		<updated>2026-03-14T01:36:43Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.8''' (3/13/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.2.7 or higher as soon as possible to resolve the exception &amp;quot;EImportPayroll: LoadGLData [400] The request is not valid&amp;quot;.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1708</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1708"/>
		<updated>2026-03-14T01:20:44Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.8.0 - 3/13/2026==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Fee Expense&amp;quot; section to specify the calculation of the fee charged to the business by the payment processor.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Purchase Receipts====&lt;br /&gt;
&lt;br /&gt;
:Fix incorrect calculation of costs with large (&amp;gt; 214,000 approx) numbers (introduced in 5.2.0.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print list of ticket numbers with line wrapping.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''The &amp;quot;Pay Info&amp;quot; tab will now appear when either the &amp;quot;ACH Payment Support&amp;quot; or the &amp;quot;Email Forms Available&amp;quot; A/P system options are turned on.'''&lt;br /&gt;
&lt;br /&gt;
:'''The &amp;quot;ACH Account Info&amp;quot; box will only appear when the &amp;quot;ACH Payment Support&amp;quot; A/P system option is turned on.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:Fix issues when grid layouts are customized by the user but do not restore properly the next time the option is run.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the Receipts Distribution grid and the P.O. Receipts tab were showing when the user entered a P.O. number that was not in the P.O. system.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
====Re-Print ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''This option will now appear on the menu when either the &amp;quot;ACH Payment Support&amp;quot; or the &amp;quot;Email Forms Available&amp;quot; A/P system options are turned on.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
====Transaction Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issues on the G/L Distributions screen when using the Ctrl-Up Arrow to increase the font size.&lt;br /&gt;
&lt;br /&gt;
:'''Automatically scale the text size when the G/L Distributions form dimensions are changed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 27.09.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add GiaTec dispatch event notification device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;timeinstatusminutes&amp;quot; query to use the correct data for Job Wash times.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;CustomerPO&amp;quot; field to OrdReqJobInfo endpoint.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobs and OrdReqJobInfo endpoints to respect Start/Stop dates of job.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online E-Ticketing API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;HomePlantId&amp;quot; field to DriverList endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External GiaTec API v2====&lt;br /&gt;
&lt;br /&gt;
====KServer External Stonemont API v1====&lt;br /&gt;
&lt;br /&gt;
====KServer External Stonemont API v2====&lt;br /&gt;
&lt;br /&gt;
:The &amp;quot;batchresultslist&amp;quot; endpoints will now properly filter the results based on both the date and time specified in the query parameters (previously only used the date portion.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.7.0 - 2/24/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Dispatch Ticket Printing system option &amp;quot;Prevent Product Slump Override&amp;quot; to prevent override of a user-entered order slump by the mix product slump.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Distributions to G/L (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Fee Expense G/L&amp;quot; field to pay class and the dept/plant cross-reference grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Calc Fee On&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Inquiry====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: cdsMaster Field VOID_REASON not found&amp;quot; when attempting to open a voided ticket. This can also happen at startup if the first ticket happens to be voided (introduced in 5.1.0.11.)&lt;br /&gt;
&lt;br /&gt;
:'''Prevent a date range wider than 3 months for performance.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Divisions Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Plants Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove ability to edit the Cash G/L field on the Defaults tab (this has been superceded by Pay Classes.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====A/P Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to see uploaded documents for invoices.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:Fix sessions dated on the &amp;quot;Date To&amp;quot; date not appearing in the &amp;quot;Select Session&amp;quot; dropdown list.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload documents to an invoice on the G/L Distributions form.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Show the Email ACH checkbox on the Contacts tab when the A/P Email Forms option is turned on.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Import Payroll Transactions====&lt;br /&gt;
&lt;br /&gt;
:'''Add workaround for iSolved G/L Account numbers with embedded spaces.'''&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EImportPayroll: LoadGLData [400] The request is not valid&amp;quot; when importing G/L transactions  due to iSolved API changes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 27.06.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Show the A/P Email ACH Stubs option if the A/P Email Forms option is turned on.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve performance of form scaling and avoid double form scaling at startup.'''&lt;br /&gt;
&lt;br /&gt;
:'''New Keystone splash screen.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;PrepareRemoteDB&amp;quot; method to copy ARTSLSTER and ARTSLSTERMAP tables to remote database.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; and &amp;quot;HPPInvoice&amp;quot; endpoints to calculate the fee based on the &amp;quot;Calc Fee On&amp;quot; setting in A/R Pay Class Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Improve performance of &amp;quot;salesdash&amp;quot; query (2X).'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client A/R API====&lt;br /&gt;
&lt;br /&gt;
:Modify rdmARAllTickets/cdsMaster endpoint to return VOID_REASON field.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix cases where request timeout exceptions would crash the server.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.6.0 - 2/2/2026==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field EMAIL_STATUS cannot be modified&amp;quot; when attempting to send the emails (introduced in 5.2.4.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when using drilldown where numeric fields showed incorrect values when scrolling the drilldown grid.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.5.0 - 2/1/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix UI Issue: the &amp;quot;Amt Reqd&amp;quot; field label should be highlighted in RED (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Load Schedule Report====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Cash Posting====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue where the Credit Status field did not display in the correct text color with certain visual themes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix long delay when starting the option and loading the list of invoices to be emailed (introduced in 5.0.99.6.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Import Tickets====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Invoiced Tickets List (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Pre-Billing Audit List====&lt;br /&gt;
&lt;br /&gt;
====Ticket Activity Report====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue: the text color for disabled edit fields is hard to read (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when creating server threads where only one thread was created to service requests.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the calculated field CALC_WRITTENAMT no longer worked as previously (introduced in 5.2.3.2.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.4.0 - 1/25/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Email Orders====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select a single customer.'''&lt;br /&gt;
:'''Add Job Id as a grid field that can be filtered.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Driver No field would incorrectly cause the duplicate GPS Driver No warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields to the grid on the DOT tab, which is now visible.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Unit Id field would incorrectly cause the duplicate GPS Unit Id warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====1099 Audit List (Month End)====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Column unknown VE.TRX_PAYMENTS&amp;quot; when running in Transactions mode.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''The layout of the Expense Distributions grid will now be remembered from run to run.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print the check amount in words without adding the &amp;quot;dollars&amp;quot; text at the end.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: attempted update of read-only column&amp;quot; when updating A/R Invoices with at least one void invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add Notes 1 &amp;amp; 2 ticket fields to the &amp;quot;truckticketinfo&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify CustomerInvoices endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify HPPInvoice endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Company Totals====&lt;br /&gt;
&lt;br /&gt;
:Restore ability to run historical payroll reports (introduced in 5.2.0.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - 12/29/2025 ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1707</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1707"/>
		<updated>2026-02-25T00:54:04Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.7''' (2/24/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.2.7 or higher as soon as possible to resolve the exception &amp;quot;EImportPayroll: LoadGLData [400] The request is not valid&amp;quot;.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1706</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1706"/>
		<updated>2026-02-25T00:52:11Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.7''' (2/24/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.2.7 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1705</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1705"/>
		<updated>2026-02-25T00:37:40Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.7.0 - 2/24/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Dispatch Ticket Printing system option &amp;quot;Prevent Product Slump Override&amp;quot; to prevent override of a user-entered order slump by the mix product slump.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Distributions to G/L (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Fee Expense G/L&amp;quot; field to pay class and the dept/plant cross-reference grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Calc Fee On&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Inquiry====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: cdsMaster Field VOID_REASON not found&amp;quot; when attempting to open a voided ticket. This can also happen at startup if the first ticket happens to be voided (introduced in 5.1.0.11.)&lt;br /&gt;
&lt;br /&gt;
:'''Prevent a date range wider than 3 months for performance.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Divisions Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Plants Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove ability to edit the Cash G/L field on the Defaults tab (this has been superceded by Pay Classes.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====A/P Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to see uploaded documents for invoices.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:Fix sessions dated on the &amp;quot;Date To&amp;quot; date not appearing in the &amp;quot;Select Session&amp;quot; dropdown list.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload documents to an invoice on the G/L Distributions form.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Show the Email ACH checkbox on the Contacts tab when the A/P Email Forms option is turned on.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Import Payroll Transactions====&lt;br /&gt;
&lt;br /&gt;
:'''Add workaround for iSolved G/L Account numbers with embedded spaces.'''&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EImportPayroll: LoadGLData [400] The request is not valid&amp;quot; when importing G/L transactions  due to iSolved API changes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 27.06.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Show the A/P Email ACH Stubs option if the A/P Email Forms option is turned on.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve performance of form scaling and avoid double form scaling at startup.'''&lt;br /&gt;
&lt;br /&gt;
:'''New Keystone splash screen.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;PrepareRemoteDB&amp;quot; method to copy ARTSLSTER and ARTSLSTERMAP tables to remote database.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; and &amp;quot;HPPInvoice&amp;quot; endpoints to calculate the fee based on the &amp;quot;Calc Fee On&amp;quot; setting in A/R Pay Class Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Improve performance of &amp;quot;salesdash&amp;quot; query (2X).'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client A/R API====&lt;br /&gt;
&lt;br /&gt;
:Modify rdmARAllTickets/cdsMaster endpoint to return VOID_REASON field.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix cases where request timeout exceptions would crash the server.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.6.0 - 2/2/2026==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field EMAIL_STATUS cannot be modified&amp;quot; when attempting to send the emails (introduced in 5.2.4.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when using drilldown where numeric fields showed incorrect values when scrolling the drilldown grid.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.5.0 - 2/1/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix UI Issue: the &amp;quot;Amt Reqd&amp;quot; field label should be highlighted in RED (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Load Schedule Report====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Cash Posting====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue where the Credit Status field did not display in the correct text color with certain visual themes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix long delay when starting the option and loading the list of invoices to be emailed (introduced in 5.0.99.6.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Import Tickets====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Invoiced Tickets List (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Pre-Billing Audit List====&lt;br /&gt;
&lt;br /&gt;
====Ticket Activity Report====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue: the text color for disabled edit fields is hard to read (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when creating server threads where only one thread was created to service requests.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the calculated field CALC_WRITTENAMT no longer worked as previously (introduced in 5.2.3.2.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.4.0 - 1/25/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Email Orders====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select a single customer.'''&lt;br /&gt;
:'''Add Job Id as a grid field that can be filtered.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Driver No field would incorrectly cause the duplicate GPS Driver No warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields to the grid on the DOT tab, which is now visible.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Unit Id field would incorrectly cause the duplicate GPS Unit Id warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====1099 Audit List (Month End)====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Column unknown VE.TRX_PAYMENTS&amp;quot; when running in Transactions mode.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''The layout of the Expense Distributions grid will now be remembered from run to run.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print the check amount in words without adding the &amp;quot;dollars&amp;quot; text at the end.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: attempted update of read-only column&amp;quot; when updating A/R Invoices with at least one void invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add Notes 1 &amp;amp; 2 ticket fields to the &amp;quot;truckticketinfo&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify CustomerInvoices endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify HPPInvoice endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Company Totals====&lt;br /&gt;
&lt;br /&gt;
:Restore ability to run historical payroll reports (introduced in 5.2.0.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - 12/29/2025 ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1704</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1704"/>
		<updated>2026-02-02T20:45:59Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.6''' (2/2/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;All customers on version 5 (prior to 5.2.6) are urged to update to version 5.2.6 as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1703</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1703"/>
		<updated>2026-02-02T20:26:30Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.6.0 - ==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field EMAIL_STATUS cannot be modified&amp;quot; when attempting to send the emails (introduced in 5.2.4.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when using drilldown where numeric fields showed incorrect values when scrolling the drilldown grid.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.5.0 - 2/1/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix UI Issue: the &amp;quot;Amt Reqd&amp;quot; field label should be highlighted in RED (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Load Schedule Report====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Cash Posting====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue where the Credit Status field did not display in the correct text color with certain visual themes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix long delay when starting the option and loading the list of invoices to be emailed (introduced in 5.0.99.6.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Import Tickets====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Invoiced Tickets List (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Pre-Billing Audit List====&lt;br /&gt;
&lt;br /&gt;
====Ticket Activity Report====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue: the text color for disabled edit fields is hard to read (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when creating server threads where only one thread was created to service requests.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the calculated field CALC_WRITTENAMT no longer worked as previously (introduced in 5.2.3.2.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.4.0 - 1/25/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Email Orders====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select a single customer.'''&lt;br /&gt;
:'''Add Job Id as a grid field that can be filtered.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Driver No field would incorrectly cause the duplicate GPS Driver No warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields to the grid on the DOT tab, which is now visible.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Unit Id field would incorrectly cause the duplicate GPS Unit Id warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====1099 Audit List (Month End)====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Column unknown VE.TRX_PAYMENTS&amp;quot; when running in Transactions mode.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''The layout of the Expense Distributions grid will now be remembered from run to run.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print the check amount in words without adding the &amp;quot;dollars&amp;quot; text at the end.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: attempted update of read-only column&amp;quot; when updating A/R Invoices with at least one void invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add Notes 1 &amp;amp; 2 ticket fields to the &amp;quot;truckticketinfo&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify CustomerInvoices endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify HPPInvoice endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Company Totals====&lt;br /&gt;
&lt;br /&gt;
:Restore ability to run historical payroll reports (introduced in 5.2.0.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - 12/29/2025 ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1702</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1702"/>
		<updated>2026-02-02T00:44:53Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.5.0 - 2/1/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix UI Issue: the &amp;quot;Amt Reqd&amp;quot; field label should be highlighted in RED (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Load Schedule Report====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Cash Posting====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue where the Credit Status field did not display in the correct text color with certain visual themes.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix long delay when starting the option and loading the list of invoices to be emailed (introduced in 5.0.99.6.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Import Tickets====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register====&lt;br /&gt;
&lt;br /&gt;
====Invoice Register (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Invoiced Tickets List (Month End)====&lt;br /&gt;
&lt;br /&gt;
====Pre-Billing Audit List====&lt;br /&gt;
&lt;br /&gt;
====Ticket Activity Report====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix UI issue: the text color for disabled edit fields is hard to read (introduced in 5.1.0.23.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when creating server threads where only one thread was created to service requests.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====End Of Day====&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:'''On the Material Usage report show quantity fields in both the Mix U/M and the Inventory U/M.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the calculated field CALC_WRITTENAMT no longer worked as previously (introduced in 5.2.3.2.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.4.0 - 1/25/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Email Orders====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select a single customer.'''&lt;br /&gt;
:'''Add Job Id as a grid field that can be filtered.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Driver No field would incorrectly cause the duplicate GPS Driver No warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields to the grid on the DOT tab, which is now visible.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Unit Id field would incorrectly cause the duplicate GPS Unit Id warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====1099 Audit List (Month End)====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Column unknown VE.TRX_PAYMENTS&amp;quot; when running in Transactions mode.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''The layout of the Expense Distributions grid will now be remembered from run to run.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print the check amount in words without adding the &amp;quot;dollars&amp;quot; text at the end.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: attempted update of read-only column&amp;quot; when updating A/R Invoices with at least one void invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add Notes 1 &amp;amp; 2 ticket fields to the &amp;quot;truckticketinfo&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify CustomerInvoices endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify HPPInvoice endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Company Totals====&lt;br /&gt;
&lt;br /&gt;
:Restore ability to run historical payroll reports (introduced in 5.2.0.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - 12/29/2025 ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1701</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1701"/>
		<updated>2026-02-02T00:44:31Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.5''' (2/1/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;All customers on version 5 (prior to 5.2.5) are urged to update to version 5.2.5 as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1700</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1700"/>
		<updated>2026-01-25T20:09:58Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.4''' (1/25/2026)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
'''Do Not Purchase Paper 1099 Forms!'''  Keystone no longer directly prints these forms.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1699</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1699"/>
		<updated>2026-01-25T20:08:58Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.4.0 - 1/25/2026==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Email Orders====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select a single customer.'''&lt;br /&gt;
:'''Add Job Id as a grid field that can be filtered.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Driver No field would incorrectly cause the duplicate GPS Driver No warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields to the grid on the DOT tab, which is now visible.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where spaces/blanks in the GPS Unit Id field would incorrectly cause the duplicate GPS Unit Id warning message on startup.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Remove the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot; fields from the main Products grid.'''&lt;br /&gt;
:'''Add a products grid to the DOT tab which contains the &amp;quot;Job Mix Id&amp;quot; and &amp;quot;Job Mix Year&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====1099 Audit List (Month End)====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Column unknown VE.TRX_PAYMENTS&amp;quot; when running in Transactions mode.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
:'''The layout of the Expense Distributions grid will now be remembered from run to run.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Checks====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to print the check amount in words without adding the &amp;quot;dollars&amp;quot; text at the end.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: attempted update of read-only column&amp;quot; when updating A/R Invoices with at least one void invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add Notes 1 &amp;amp; 2 ticket fields to the &amp;quot;truckticketinfo&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify CustomerInvoices endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify HPPInvoice endpoint to calculate fee surcharge based on invoice balance before tax.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Company Totals====&lt;br /&gt;
&lt;br /&gt;
:Restore ability to run historical payroll reports (introduced in 5.2.0.)&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - 12/29/2025 ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1697</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1697"/>
		<updated>2025-12-29T16:02:54Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.3''' (12/29/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers on version 5.2.2 with remote/stand-alone ticketing should update to version 5.2.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1696</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1696"/>
		<updated>2025-12-29T16:01:42Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.3.0 - ==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new order, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Pay Type dropdown showing a pound sign (#) for the None and Check pay types (introduced in 5.1.0.14.)&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EDBClientError&amp;quot; exception when attempting to add more than one Pay Processor Pay Type at a time (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new ticket, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;Logging in to &amp;lt;companyname&amp;gt;&amp;quot; message to avoid replacing ampersand with an underscore character.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve unit cost rounding on various reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: Violation of FOREIGN KEY constraint ARTPAYCLSMAP_FKY_PAY_CLASS&amp;quot; when the Prepare Remote Ticketing Data option is executed (introduced in 5.1.0.3.)&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The pay class cannot be added. Reason: generator GEN_ARPAYCLASSMAP is not defined&amp;quot; when adding a Payment Processor pay type in Pay Class Maintenance (introduced in 5.0.99.27.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to update &amp;quot;Add Water&amp;quot; for a ticket from an Integra/Trak-It GPS status device.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:'''When adding a new item, display &amp;quot;&amp;lt;Required&amp;gt;&amp;quot; in the P.O. Number field if it is required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:'''Add support for [DATE] tag when specifying the &amp;quot;Export Data Filename&amp;quot; in the Save Query dialog. The [DATE] tag will be replaced with the current system date.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1695</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1695"/>
		<updated>2025-12-20T02:09:06Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.2''' (12/19/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1694</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1694"/>
		<updated>2025-12-20T01:48:45Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.2.0 - 12/19/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Do not display customer warning that is set to trigger in Order Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipt Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the plus icon when adding a new receipt is partially covered by the &amp;quot;P.O. Number&amp;quot; label.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:Updated to version 27.02.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError cdsKey: Index $ACTIVEFIRST not found&amp;quot; when clicking in the Selection Criteria grid and then printing/previewing (introduced in 5.2.1.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of Unit Cost fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Improve precision of cost calculations when reconciling inventory.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Increase precision of Specific Gravity field.'''&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1693</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1693"/>
		<updated>2025-12-10T19:40:05Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2.1''' (12/10/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1692</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1692"/>
		<updated>2025-12-10T19:39:34Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.1.0 - 12/10/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where customer price records could not be deleted (introduced in 5.2.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a plant change, but the TOTAL section of the form is printed using the new plant instead of the current plant.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the form changes due to a division change, but the TOTAL section of the form is printed using the new division instead of the current division.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;The Vendor cannot be deleted: Table unknown APPINVHD_VENDBAL&amp;quot; when deleting a vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Reports====&lt;br /&gt;
&lt;br /&gt;
:'''In the lookup dropdown list for Selection Criteria, indicate inactive items by including the [INACTIVE] tag prior to the description field. The inactive items are grouped at the end of the lookup list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:When displaying a scale weight, the weight was invisible/hard to read/cut off depending on the visual theme selected.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix zero cost issues with inventory reconciliation.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Modify endpoints to use &amp;quot;StartoftheDay&amp;quot; instead of &amp;quot;StartoftheYear&amp;quot; for beginning date.&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1691</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1691"/>
		<updated>2025-12-04T21:42:36Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2''' (12/4/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P 2025 Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 5.2 (now available) supports Federal and State E-Filing and printing of 1099 forms for 2025 through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1690</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1690"/>
		<updated>2025-12-04T21:37:06Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.2''' (12/4/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Please update to version 5.2 or higher before exporting A/P 1099 forms to the Web Portal.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_5.0.x&amp;diff=1689</id>
		<title>Release Notes for Keystone 5.0.x</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_5.0.x&amp;diff=1689"/>
		<updated>2025-12-04T21:34:56Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: Created page with &amp;quot;__TOC__   &amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;  ==Release 5.0.2.0 - 5/30/2025==  ===Services===  ====Application Server====  :Fix issue with generati...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.0.2.0 - 5/30/2025==&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix issue with generating out-of-balance G/L transactions when posting an in-balance G/L batch.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Release 5.0.1.0 - 5/23/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix issues looking up product codes containing plus signs (+).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Import Payroll Transactions====&lt;br /&gt;
&lt;br /&gt;
:'''When importing G/L transactions include only the transactions for the payroll run number being imported.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 25.08.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
:Fix handling of URL parameters in ghRestProvider.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''For Keystone Online dispatch event notification, always send the &amp;quot;ticket&amp;quot; object for VERSION=2 (regardless of status.)'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;GA&amp;quot; as a supported state for HaulHub.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Device API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;JobKey&amp;quot; field in &amp;quot;Ticket&amp;quot; object.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:'''Log error message if the HybridConnection doesn't exist and loop until INI file settings are changed.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;GA&amp;quot; to the &amp;quot;dotstates&amp;quot; data table.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Release 5.0.0.0 - 5/1/2025==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Quoted Line 1&amp;quot; product lookup option, do not include products restricted to the customer in the drop-down list on the first detail line.&lt;br /&gt;
&lt;br /&gt;
:When switching from an order with GPS coordinates to one without, or vice versa, or to an order with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:'''Allow re-printing of all dispatch tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:Display correct &amp;quot;Qty Ord&amp;quot; on the schedule after a shipped load is edited (where the quantity shipped is changed) using the right-click-&amp;gt;Edit Ticket option.&lt;br /&gt;
&lt;br /&gt;
:'''When a truck is swapped for a pre-ticketed load, move the load to Begin Load status.'''&lt;br /&gt;
&lt;br /&gt;
:Do not allow a truck in Returning status that has been pre-ticketed to be swapped.&lt;br /&gt;
&lt;br /&gt;
:Do not allow a truck to be swapped to itself.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====On Hand Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Orders, In-Stock and Available fields now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Tickets====&lt;br /&gt;
&lt;br /&gt;
:'''Allow re-printing of all ticketing tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Customer Sales Report====&lt;br /&gt;
&lt;br /&gt;
:'''Add two new report sequence options &amp;quot;Profit % This Year (Descending)&amp;quot; and &amp;quot;Profit % This Month (Descending).&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Record field change events for &amp;quot;Print Dispatch Ticket&amp;quot; and &amp;quot;Print Ticketing Ticket&amp;quot; fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Inventory Transfers====&lt;br /&gt;
&lt;br /&gt;
:Do not change the Qty On Order value for either product (Xfr Out/Xfr In) when posting the batch.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix exception when deleting a job.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:'''Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When moving between products, the &amp;quot;Profit&amp;quot; value on the Mix Design tab does not update.&lt;br /&gt;
&lt;br /&gt;
:'''Required and Orders fields on the Inventory tab now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Re-Print Invoices====&lt;br /&gt;
&lt;br /&gt;
:'''When checking the &amp;quot;Use alternate form&amp;quot; checkbox or changing the selected form, update the Printer Name on screen to reflect the new selected printer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Inquiry====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: -1 is not a valid value for field Slump: The allowed range is 0 to 25&amp;quot; at startup or when viewing a ticket with a negative batched slump value (introduced in 4.6.1.1.)&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field VOID_SESSION_NO not found&amp;quot; when moving off a void ticket using OK or PgUp/PgDn (introduced in 4.7.3.5.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Quote List====&lt;br /&gt;
&lt;br /&gt;
:'''Add requested sequence options.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add selection by File #.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add File # column to summary/detail reports.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When creating an order while booking/rebooking a job, properly assign the current SessionNo and create a new TransNo for the new order.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Invoice Register====&lt;br /&gt;
&lt;br /&gt;
:Fix the &amp;quot;&amp;quot;Material Usage Report&amp;quot;&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Reverted the &amp;quot;fix&amp;quot; from 4.7.5.4 when deleting a P.O. receipt.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Import Payroll Transactions====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to support multiple legals under one client.'''&lt;br /&gt;
&lt;br /&gt;
:'''The Payroll Run dropdown list will now include the pay group name.'''&lt;br /&gt;
&lt;br /&gt;
:'''Performance improvement when retrieving G/L data from iSolved.'''&lt;br /&gt;
&lt;br /&gt;
:'''When building the list of payroll runs, include all runs between 1 year in the past to 1 year in the future.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to optionally consolidate C/M check/dirdep transactions by Check Sequence.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Company Restore====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EOleException: bad parameters on attach or create database&amp;quot; when restoring with the &amp;quot;Preserve current company data&amp;quot; option checked.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Modify hint for iSolved API Credentials option to indicate that LEGAL_CODE may be required.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''When adding the &amp;quot;ADMIN&amp;quot; user on a new installation, set the default password.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:'''Delete obsolete files when updating an existing Keystone installation.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 6.02.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Map====&lt;br /&gt;
&lt;br /&gt;
:Fix several issues with Route map display failing to appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''Reduce delay when closing menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:'''Add authorization key to all KServer API calls.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modified sales tax calculation to properly handle a negative taxable amount.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where window handles with a value greater than a 32-bit unsigned integer would cause errors.&lt;br /&gt;
&lt;br /&gt;
:'''Change KServer Windows Client System Database API from v1 to v2.'''&lt;br /&gt;
&lt;br /&gt;
:Ensure that the Application Server &amp;quot;ping&amp;quot; is only executed once per client application.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Avoid calling KServer dbsuspend/dbresume when upgrading the system database.&lt;br /&gt;
&lt;br /&gt;
:Fixed not properly setting the system Serial # when the server crashes/is killed and restarts automatically.&lt;br /&gt;
&lt;br /&gt;
:'''Update &amp;quot;ksrelay.ini&amp;quot; settings when loading license information.'''&lt;br /&gt;
&lt;br /&gt;
:Reload internal copy of license information whenever changes are posted to the license table.&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ResetCompany&amp;quot; method (called during AddCompany/DeleteCompany or when a company is changed.)'''&lt;br /&gt;
&lt;br /&gt;
:When a new ticket is added, use the Last Change datetime value as the StatusDateTime value.&lt;br /&gt;
&lt;br /&gt;
:When changing the load status to End Load, fix data when a pre-ticketed load never gets an At Plant status from its previous load.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ksclient&amp;quot; authorization logic when calling KServer APIs.'''&lt;br /&gt;
&lt;br /&gt;
:'''Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Add order location notify device for Keystone Online.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Dispatch Order Complete Notification====&lt;br /&gt;
&lt;br /&gt;
:'''Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;notifyorderlocation&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External AICrete API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;exaicrete&amp;quot; authorization name.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External AICrete Datatables====&lt;br /&gt;
&lt;br /&gt;
:'''Common datatables unit for AICrete APIs.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External Salesforce API v2====&lt;br /&gt;
&lt;br /&gt;
:'''New API for Salesforce which requires authorization header.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External Stonemont API v2====&lt;br /&gt;
&lt;br /&gt;
:'''New API for Stonemont which requires authorization header.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer External Stonemont Datatables====&lt;br /&gt;
&lt;br /&gt;
:'''Common datatables unit for Stonemont APIs.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online APIs====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ksonline&amp;quot; authorization name.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client API====&lt;br /&gt;
&lt;br /&gt;
:'''Remove &amp;quot;ksclient&amp;quot; authorization.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Company Database API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ksclient&amp;quot; authorization.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Device API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;loadautoreturn&amp;quot; endpoint to auto-return a single load.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Device Autorun API v2====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;trxsync&amp;quot; endpoint so it actually runs.&lt;br /&gt;
&lt;br /&gt;
:'''Change &amp;quot;loadautoreturn&amp;quot; endpoint to &amp;quot;processautoreturn&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Dispatch methods API====&lt;br /&gt;
&lt;br /&gt;
:'''Add endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Doc Database API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ksclient&amp;quot; authorization.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Driver Autorun API====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;ordcmpautonotify&amp;quot; endpoint to properly execute the &amp;quot;notifyordercomplete&amp;quot; endpoint which is in a different root URL.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Quote Methods API====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;createorder&amp;quot; endpoint to properly assign SESSION_NO and TRANS_NO for the new order, and to assign JOB_SESSION_NO and JOB_TRANS_NO.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Quote Reporting API====&lt;br /&gt;
&lt;br /&gt;
:'''Add FILE_NO parameter to QTSummaryQuoteList endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client System Database API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;ksclient&amp;quot; authorization.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;validate&amp;quot; parameter to &amp;quot;dbrestore&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Ticketing Lookup API====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;rdmTIPlant/cdsKey&amp;quot; endpoint to be sequenced by Plant Id.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when restoring a company database, where the event alerter database connection was not closed before the restore operation tried to drop the database.&lt;br /&gt;
&lt;br /&gt;
:'''Updated to process authorization header.'''&lt;br /&gt;
&lt;br /&gt;
:'''Carry authorization header forward into sub-maps.'''&lt;br /&gt;
&lt;br /&gt;
:'''Remove &amp;quot;AuthRequired&amp;quot; config option.'''&lt;br /&gt;
&lt;br /&gt;
:'''The &amp;quot;AutoRun&amp;quot; manager will now be shutdown before the server is destroyed.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add support for order location notification to the KDeviceCmd action.'''&lt;br /&gt;
&lt;br /&gt;
:'''Change default value of configuration option &amp;quot;LocalAuthRequired&amp;quot; to True.'''&lt;br /&gt;
&lt;br /&gt;
:'''Rollback all database changes for the request if an &amp;quot;exception&amp;quot; action was executed.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;KCompanyReset&amp;quot; action.'''&lt;br /&gt;
&lt;br /&gt;
:'''Delay initialization of request handling until the server has fully started.'''&lt;br /&gt;
&lt;br /&gt;
:'''Stop processing requests at the start of the server shutdown process.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 1.1.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
====Payroll Tax Library====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2025-R2 (sync 4.7.11.0.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Timecard Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Payroll Timecard Maintenance: Reverted the &amp;quot;fix&amp;quot; from 4.7.3.6 when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_5.1.x&amp;diff=1688</id>
		<title>Release Notes for Keystone 5.1.x</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_5.1.x&amp;diff=1688"/>
		<updated>2025-12-04T21:33:55Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: Created page with &amp;quot;__TOC__   &amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;  ==Release 5.1.0.0 - 10/15/2025==  ===Dispatch Module===  ====Cash Payment Entry====  :Fix issue where...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.1.0.0 - 10/15/2025==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Cash Payment Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where in certain cases a payment ticket with a blank Customer ID was generated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Prevent deleting product lines on a closed order.&lt;br /&gt;
&lt;br /&gt;
:Update order slump when line 1 product is changed.&lt;br /&gt;
&lt;br /&gt;
:'''Record an event when any of the Tax Code columns are changed on the Products grid.'''&lt;br /&gt;
&lt;br /&gt;
:When copying an order from another plant set the Tax Authority of the copied order correctly based on the new plant.&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Created By&amp;quot; field to ticket history grid showing the user that originally created the ticket.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:Added warning if the ticket date is prior to today.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
====Void Tickets====&lt;br /&gt;
&lt;br /&gt;
:Fix Access Violation when voiding a ticket.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Ticket Printing====&lt;br /&gt;
&lt;br /&gt;
:Added warning if the ticket date is prior to today.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====Aged Trial Balance====&lt;br /&gt;
&lt;br /&gt;
:'''Add user checkbox option to print commas in amounts.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Change the description for the &amp;quot;Web CCPay&amp;quot; column on the Contacts grid to &amp;quot;Web Pay&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Prevent using the same Driver Number value for multiple drivers.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix so the invoice always includes all tickets.&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to select either an invoice session or a single customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Load Invoice List button to allow the user to setup all parameters before loading invoices.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix Orders Today/Future values to include Ticketing orders.&lt;br /&gt;
:Orders Future value no longer includes today's orders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Quick Ticket Entry====&lt;br /&gt;
&lt;br /&gt;
:When editing an existing line, do not copy any fields from the previous ticket.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Trucks Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Prevent using the same Unit Id value for multiple trucks.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:When voiding an invoice all G/L transactions will be generated with a &amp;quot;Standard&amp;quot; transaction type.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Voided Tickets Report====&lt;br /&gt;
&lt;br /&gt;
:'''New report showing all voided tickets for a specific date range.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customers Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload and link documents.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
====Print Quote====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to print Tax Column 1 thru 3 amounts on the quote.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Quote Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload and link documents.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====A/P ACH Export====&lt;br /&gt;
&lt;br /&gt;
:'''Added (optional) ability to export the Company Id in mixed-case (instead of forcing to upper-case.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Aged Trial Balance====&lt;br /&gt;
&lt;br /&gt;
:'''Add user checkbox option to print commas in amounts.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Aged Trial Balance Export====&lt;br /&gt;
&lt;br /&gt;
:'''Added user option to export in Summary mode.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Import Invoices====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to import P.O. number.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print Checks====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where the negative check error message did not indicate the correct invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload and link documents.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
====Re-Print ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for Email ACH Stubs option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove G/L accounts in classes A/R, Bank Account and A/P from the Expense G/L dropdown list.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
====Purchase Orders Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to change the Vendor Id on a purchase order with no linked receipts.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to enter comments using F5.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====P.O. Receipts Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Purchase Orders Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add ability to upload and link documents.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
====Transaction Entry====&lt;br /&gt;
&lt;br /&gt;
:Fix EInvalidOperation when using F4 search in the Target G/L grid column after selecting an account from the drop-down list.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When an error occurs when saving an account, delete all newly added events.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Document Imaging===&lt;br /&gt;
&lt;br /&gt;
====Document Type Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Base Filename field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Doc Path Id&amp;quot; field.'''&lt;br /&gt;
:'''Requires access code to change the &amp;quot;Doc Path Id&amp;quot; for types that have existing documents.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added drop-down lists for Doc System ID, Source App and Source Table fields.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Upload Doc Allowed&amp;quot; checkbox.'''&lt;br /&gt;
:'''Show Source App/Table in Doc Type dropdown.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Add Company====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Business GUID&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Utilities===&lt;br /&gt;
&lt;br /&gt;
====User Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the Utilities menu. Currently this allows the user to setup the Visible Plants for Dispatch &amp;amp; Ticketing.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====DataScope====&lt;br /&gt;
&lt;br /&gt;
====Query Export====&lt;br /&gt;
&lt;br /&gt;
:Fix freezing issue that occurred when running multi-company query that required the DB to be upgraded (only for long-running DB upgrades.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Company Database updated to version 26.03.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Document Database updated to version 2.0.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:'''Display friendly service description when stopping/starting Keystone services.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Database====&lt;br /&gt;
&lt;br /&gt;
:'''System database updated to version 6.03.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Map====&lt;br /&gt;
&lt;br /&gt;
:Fix Access Violation when switching to the Route tab (introduced in 5.0.2.2.)&lt;br /&gt;
&lt;br /&gt;
:Fix issue where two maps could not be open at the same time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''Added HTML viewer for Release Notes and License Agreement.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issues with pop-up windows &amp;quot;hiding&amp;quot; behind other windows.&lt;br /&gt;
&lt;br /&gt;
:Fix issue with &amp;quot;on-demand&amp;quot; lookups where the data in the lookup list would not refresh properly when using the UP/DOWN arrows without the lookup list dropped down.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EOleException: G/L transactions not found or mismatched&amp;quot; when voiding a zero-dollar A/P invoice.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:'''Send &amp;quot;job site location&amp;quot; to HaulHub.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issues when using EOL/EOLHEX on variable length record scales.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;timeinstatusminutes&amp;quot; query in dispatchtime endpoint (minutes should be integers.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Fix GPS issue when calling endpoints.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer GPS API====&lt;br /&gt;
&lt;br /&gt;
:'''Add DriverList endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;DetailedYardageReport&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add plant selection to &amp;quot;slsforward&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
:'''Updated endpoints.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client A/P Reporting API====&lt;br /&gt;
&lt;br /&gt;
:'''Modified endpoints for Email ACH Stubs changes: APPrintChecks, APReprintChecks.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Document API====&lt;br /&gt;
&lt;br /&gt;
:'''Add endpoints: getdoclink, setdoclink, updatenulldoclinks.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add endpoints: rdmDoDocIdx/cdsDocIdx_DocTypes, getdoclink, setdoclink and setolddoclink.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Document Methods API====&lt;br /&gt;
&lt;br /&gt;
:'''New API containing &amp;quot;newdocument&amp;quot; endpoints.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Properly indicate a voided ticket when re-sending to HaulHub.&lt;br /&gt;
&lt;br /&gt;
:'''Add FileCopy action.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add KNewDocument action.'''&lt;br /&gt;
&lt;br /&gt;
:Fix intermittent issues with lookup caching (most common were Quotes not appearing in the drop-down list after entering new ones.)&lt;br /&gt;
&lt;br /&gt;
:Fix issue where Company ID from the authorization key was not propagating from the authorized endpoint to unauthorized endpoints.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix intermittent failure to start properly after system reboot.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where unhandled exception would crash the service.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Aggregator====&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
====Net Message Server====&lt;br /&gt;
&lt;br /&gt;
====Web Server====&lt;br /&gt;
&lt;br /&gt;
:'''Display a Description in the Windows Services dialog.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online E-Ticketing API====&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client A/R API====&lt;br /&gt;
&lt;br /&gt;
====KServer Windows Client Device API v2====&lt;br /&gt;
&lt;br /&gt;
:Adjust queries involving driver table to pull GPS Driver Number from the driver table instead of the translate table.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1687</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1687"/>
		<updated>2025-12-04T21:32:43Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Release 5.2.0.0 - 12/4/2025==&lt;br /&gt;
&lt;br /&gt;
===New Feature===&lt;br /&gt;
&lt;br /&gt;
====Credit Card Fees====&lt;br /&gt;
&lt;br /&gt;
:'''Initial work has begun to implement Credit Card Fees in Keystone. The first phase focuses on the Keystone Online customer portal and allows credit card fees to be automatically added based on the chosen payment method. Future phases will allow credit card fees to be applied inside Keystone within Cash Posting and later at the Job/Order/Ticket level.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Save Form Layouts====&lt;br /&gt;
&lt;br /&gt;
:'''There are two new options on the &amp;quot;File&amp;quot; menu of every Keystone option. The &amp;quot;Save Form Layout&amp;quot; option will save any changes made to the size/position of the option's form so that the next time the option is run it will reflect the adjusted size/position. This setting is saved for the currently logged in user and company only. The &amp;quot;Reset Form Layout&amp;quot; option will restore the size/position of the option's form to their default values.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Visual Themes====&lt;br /&gt;
&lt;br /&gt;
:'''Keystone now supports user-selectable visual themes. By default, Keystone will use a light/dark theme based on the Windows light/dark color theme. Users may also select from a list of available themes which will apply to the currently logged in company. Several other changes have been made as a result of this feature:'''&lt;br /&gt;
:'''The default Keystone font now matches the standard Windows font (Segoe UI.)'''&lt;br /&gt;
:'''Most background colors (used to indicate error/status) have been replaced with icons. There is a new Search icon for fields that allow F4 search in place of the bright blue background. An error icon replaces the yellow background of an invalid email address. A lock icon indicates rows on a grid that cannot be edited (contacts/events.)'''&lt;br /&gt;
:'''Most icons have been visually improved especially on high-resolution 4K monitors. '''&lt;br /&gt;
:'''File Maintenance options now have an icon that indicates whether a new item is being added (replacing the &amp;quot;You are adding...&amp;quot; popup) or edited (replacing the pale, yellow background at the top of the form.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Order Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Remove the MAP button next to the Delivery Instructions fields.&lt;br /&gt;
&lt;br /&gt;
:'''Add a warning message when changing Job Id for an existing order.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add visual indicator when Slump is changed due to a product change on the order.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Schedule====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Base Mix&amp;quot; as an optional schedule grid field.'''&lt;br /&gt;
&lt;br /&gt;
:'''Added hint message for split orders.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Show Status Hints&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Status Hint Legend&amp;quot; to Options menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add system option to cache schedule queries to improve performance in certain cases.'''&lt;br /&gt;
&lt;br /&gt;
:Fix issue where a single load order would disappear when printing a ticket and cancelling the printing (or the printing resulted in an error.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
====Order List====&lt;br /&gt;
&lt;br /&gt;
:Remove blank Report Sequence option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
====A/R Inquiry====&lt;br /&gt;
&lt;br /&gt;
:'''Add credit card fee/pay class to Payment History grid.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Cash Posting Register====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Session No&amp;quot; to selection criteria.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add Standard Cost field to grid. Add ability to show/hide grid fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Customer Sales by Job====&lt;br /&gt;
&lt;br /&gt;
:Fix overlap of long product code and product description.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Drivers List====&lt;br /&gt;
&lt;br /&gt;
:When exporting the report and the user clicks Cancel on the &amp;quot;Export Report&amp;quot; file browser dialog, the &amp;quot;Export Complete&amp;quot; message will no longer appear.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Email Invoices====&lt;br /&gt;
&lt;br /&gt;
:Fix issue when changing the cutoff date and then clicking the Load button without exiting the cutoff date field would (sometimes) result in the invoice list not loading, until you clicked the Load button a second time.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Job Prices Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''When a customer's credit status is BLOCKED, display a warning message when entering a new job for the customer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Changes to the &amp;quot;Inactive&amp;quot; field will now be tracked as a field change event.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Pay Class Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/R File Maintenance menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Products Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When editing a mix design, the &amp;quot;Cost&amp;quot; column will now immediately update after the &amp;quot;Qty Per Unit&amp;quot; is changed.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Sales Tax Rates Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;Increase Fee by Tax Rate&amp;quot; checkbox and &amp;quot;Fee Taxable&amp;quot; dropdown list.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Ticket Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''A warning message will be displayed if the Tax Authority field is left blank.'''&lt;br /&gt;
&lt;br /&gt;
:'''Ask for a Void Reason when using the F3 Void button.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Void Invoice====&lt;br /&gt;
&lt;br /&gt;
:'''Added ability to select multiple invoices to void when using the &amp;quot;Void By Invoice&amp;quot; option.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
====Email ACH Stubs====&lt;br /&gt;
&lt;br /&gt;
:'''New option added to the A/P Invoicing/Checks menu.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Federal &amp;amp; State 1099 Export====&lt;br /&gt;
&lt;br /&gt;
:'''Updated for 2025.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Print 1099 Forms (Month End)====&lt;br /&gt;
&lt;br /&gt;
:'''Option removed from the A/P Month/Year End menu. (1099 Forms must be printed through the web portal.)'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Fix typecast exception (Null-&amp;gt;OleStr) when adding a new vendor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Handwritten Check Entry====&lt;br /&gt;
&lt;br /&gt;
====Invoice Vouchering====&lt;br /&gt;
&lt;br /&gt;
====Vendor Classes Maintenance====&lt;br /&gt;
&lt;br /&gt;
====Vendors Maintenance====&lt;br /&gt;
&lt;br /&gt;
:Allow bank account G/L accounts to be used in Expense G/L dropdown.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
====Accounts Maintenance====&lt;br /&gt;
&lt;br /&gt;
:When using the &amp;quot;Replicate Accts&amp;quot; feature the NRMCA Group field will now be replicated.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===System Menu===&lt;br /&gt;
&lt;br /&gt;
====Option Maintenance====&lt;br /&gt;
&lt;br /&gt;
:'''Show preview of selected theme and apply to all active Keystone windows when accepted.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
====Company Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 26.07.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Document Database====&lt;br /&gt;
&lt;br /&gt;
:'''Updated to version 2.01.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Setup====&lt;br /&gt;
&lt;br /&gt;
:Setup will now terminate a service if it doesn't respond to a stop request in a timely manner.&lt;br /&gt;
&lt;br /&gt;
:'''Upgraded setup to use light/dark mode based on current Windows settings.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====System Menu====&lt;br /&gt;
&lt;br /&gt;
:'''The Entry/Processing submenu has been removed from the Payroll menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add Visual Theme selector icon to the top of the menu.'''&lt;br /&gt;
&lt;br /&gt;
:'''When increased/decreased, the menu font size will now be saved for the currently logged in user and company.'''&lt;br /&gt;
&lt;br /&gt;
:When switching to another company that requires a database upgrade, if you answer &amp;quot;No&amp;quot; to the prompt to upgrade the database, you will now be logged back in to the previous company without an error message.&lt;br /&gt;
&lt;br /&gt;
:Fix issue where there is no Keystone icon in the taskbar during the initial login screen.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Windows Client====&lt;br /&gt;
&lt;br /&gt;
:Fix issue where viewing a previously uploaded multi-page PDF document would only show the first page.&lt;br /&gt;
&lt;br /&gt;
:'''Add First/Last page buttons to the Document Viewer.'''&lt;br /&gt;
&lt;br /&gt;
:'''Use search button in place of blue background for fields where F4 search is available.'''&lt;br /&gt;
&lt;br /&gt;
:In options that have a Contacts tab, allow TAB/Shift-TAB to move out of the Email grid column.&lt;br /&gt;
&lt;br /&gt;
:'''Add new options to File menu: &amp;quot;Reset Form Layout&amp;quot; and &amp;quot;Save Form Layout&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
====Application Server====&lt;br /&gt;
&lt;br /&gt;
:'''Modify PrepareRemoteDB to include the new A/R Pay Class table.'''&lt;br /&gt;
&lt;br /&gt;
:Fix error &amp;quot;The job price cannot be added: Column unknown BASE_PRODUCT&amp;quot; when attempting to save a copied job in Job Price Maintenance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Device Server====&lt;br /&gt;
&lt;br /&gt;
:When retrieving batch results from a ULINK batch control, properly handle the case where the batch was loaded just before midnight and the batch results were retrieved after midnight.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dashboard API====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;plantactive&amp;quot; field to endpoints: kpi, kpibymo, dispatchtime and materialrequiredbyhour.'''&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;PlantList&amp;quot; endpoint which includes inactive plants and a field to indicate whether the plant is active or not.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Dispatch API v2====&lt;br /&gt;
&lt;br /&gt;
:'''Add &amp;quot;NextToLoad&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Driver API====&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;ticket&amp;quot; PUT endpoint to delete existing DOTDOCIDX record before adding the new record. (Eliminate double e-tickets when printing invoices.)&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Back Office API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerPayment&amp;quot; endpoint to create transactions for pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
:Modify &amp;quot;CustomerPayment&amp;quot; endpoint to do a case-insensitive lookup of the payment processor pay type.&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;CustomerPayment&amp;quot; endpoint to generate separate cash detail records for allowance, discount and fee amounts.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====KServer Keystone Online Customer Portal API====&lt;br /&gt;
&lt;br /&gt;
:'''Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to include pay class fee information.'''&lt;br /&gt;
&lt;br /&gt;
:'''Modify OrdReqJobInfo endpoint: Add &amp;quot;autoQty&amp;quot; and &amp;quot;defQty&amp;quot; product fields.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone REST Server (KServer)====&lt;br /&gt;
&lt;br /&gt;
:Fix &amp;quot;EFOpenError&amp;quot; exception during Keystone system installation.&lt;br /&gt;
&lt;br /&gt;
:'''Modify KPPTranslate action to handle pay class fees.'''&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Keystone Relay====&lt;br /&gt;
&lt;br /&gt;
:Fix occasional crashes resulting from NullReferenceException.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
====Kserver Datatables API====&lt;br /&gt;
&lt;br /&gt;
:'''Updated AP1099FORMBOX for 2025.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 5.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1686</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1686"/>
		<updated>2025-10-16T02:01:53Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.1''' (10/15/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1685</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1685"/>
		<updated>2025-10-16T02:01:16Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 5.1 - 10/15/2025==&lt;br /&gt;
&lt;br /&gt;
[https://releasethis.azurewebsites.net/report/keystoneA?from_release=10&amp;amp;to_release=10&amp;amp;category_id=&amp;amp;element_id= Click here for Release Notes]&lt;br /&gt;
&lt;br /&gt;
==Build 5.0.2 - 5/30/2025==&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Fix issue with generating out-of-balance G/L transactions when posting an in-balance G/L batch (this happens with imported transactions and/or iSolved payroll imported data.)&lt;br /&gt;
&lt;br /&gt;
Keystone Relay Server&lt;br /&gt;
:Retry every 15 minutes if the connection to the relay service fails.&lt;br /&gt;
&lt;br /&gt;
==Build 5.0.1 - 5/23/2025==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When adding a bringdown product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix issues looking up product codes containing plus signs (+).&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:When importing G/L transactions include only the transactions for the payroll run number being imported.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix DIPTRKGPS_NEW_STATUS procedure (status 8 should always set the truck in-yard time.)&lt;br /&gt;
:Fix handling of parameters being sent to KServer such that a parameter value containing a '+' sign will be correctly handled.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:For Keystone Online dispatch event notification, always send the &amp;quot;ticket&amp;quot; object regardless of status (VERSION 2 ONLY.)&lt;br /&gt;
:'''Add &amp;quot;GA&amp;quot; as a supported state for HaulHub.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;OrderKey&amp;quot; field in &amp;quot;Header&amp;quot; object.&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;JobKey&amp;quot; field in &amp;quot;Ticket&amp;quot; object.&lt;br /&gt;
:Windows Client Dispatch Methods API: Fix &amp;quot;notifyordercomplete&amp;quot; endpoint to include CC/BCC contacts.&lt;br /&gt;
:'''Datatables API: Add &amp;quot;GA&amp;quot; to the &amp;quot;dotstates&amp;quot; data table.'''&lt;br /&gt;
&lt;br /&gt;
Relay Server&lt;br /&gt;
:Log error message if the HybridConnection doesn't exist and loop until INI file settings are changed.&lt;br /&gt;
&lt;br /&gt;
==Build 5.0 - 5/1/2025==&lt;br /&gt;
&lt;br /&gt;
===New Features===&lt;br /&gt;
&lt;br /&gt;
Keystone Relay&lt;br /&gt;
:'''New service which provides secure &amp;quot;https&amp;quot; support for KServer endpoints when called by Keystone Online/third parties.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Improved cache handling which eliminates extra database queries and is more performant.&lt;br /&gt;
:Require authorization header for most API calls.&lt;br /&gt;
&lt;br /&gt;
Security Improvements&lt;br /&gt;
:Changed default passwords for all Interbase users.&lt;br /&gt;
:Removed several Interbase users that are no longer needed.&lt;br /&gt;
:Implemented a new algorithm for the Keystone security code.&lt;br /&gt;
:Store login passwords as salted hashes instead of encrypted passwords within the database.&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Load Schedule Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When using the &amp;quot;Quoted Line 1&amp;quot; product lookup option, do not include products restricted to the customer in the drop-down list on the first detail line.&lt;br /&gt;
:When adding a bringdown automatic product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
:When switching from an order with GPS coordinates to one without, or vice versa, or to an order with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all dispatch tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Display correct &amp;quot;Qty Ord&amp;quot; on the schedule after a shipped load is edited (where the quantity shipped is changed) using the right-click-&amp;gt;Edit Ticket option.&lt;br /&gt;
:Fix exception &amp;quot;cdsDIActiveOrders: Cannot perform this operation on a closed dataset&amp;quot; when using the order right-click &amp;quot;New Ticket&amp;quot; option to ship a block plant order (introduced in 4.1.4.1.)&lt;br /&gt;
:When a truck is swapped for a pre-ticketed load, move the load to Begin Load status.&lt;br /&gt;
:Do not allow a truck in Returning status that has been pre-ticketed to be swapped.&lt;br /&gt;
:Do not allow a truck to be swapped to itself.&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix END point of directions to show actual address of the end point of the route.&lt;br /&gt;
:When the form is resized, scale the width of the directions portion of the Route tab so it remains at 25% of the total width.&lt;br /&gt;
:Fix several issues with Route map display failing to appear.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
On-Hand Inquiry&lt;br /&gt;
:'''Orders, In-Stock and Available fields now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all ticketing tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approvals&lt;br /&gt;
:'''Log field change event for &amp;quot;Comment&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Record field change events for &amp;quot;Print Dispatch Ticket&amp;quot; and &amp;quot;Print Ticketing Ticket&amp;quot; fields.'''&lt;br /&gt;
&lt;br /&gt;
Customer Sales Report&lt;br /&gt;
:'''Add new sequence options &amp;quot;Profit % This Year (Descending)&amp;quot; and &amp;quot;Profit % This Month (Descending).&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoiced Tickets List&amp;lt;BR&amp;gt;&lt;br /&gt;
MTD Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Pre-Billing Audit List&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Activity Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Zero Price Tickets Report&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Fixed exception when deleting a job.&lt;br /&gt;
:When switching from a job with GPS coordinates to one without, or vice versa, or to a job with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:Use the first active statement form (instead of the default ARSTM.FRM) when the ARSTM form in the database is marked inactive.&lt;br /&gt;
:Fix report sequence options (except for Customer Id) not sequencing properly (introduced in 4.5.6.10.)&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix to update the &amp;quot;Profit&amp;quot; value on the Mix Design tab when moving between products.&lt;br /&gt;
:'''Required and Orders fields on the Inventory tab now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:When checking the &amp;quot;Use alternate form&amp;quot; checkbox or changing the selected form, update the Printer Name on screen to reflect the new selected printer.&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:Fix exception &amp;quot;EOleException: -1 is not a valid value for field Slump: The allowed range is 0 to 25&amp;quot; at startup or when viewing a ticket with a negative batched slump value (introduced in 4.6.1.1.)&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field VOID_SESSION_NO not found&amp;quot; when moving off a void ticket using OK or PgUp/PgDn (introduced in 4.7.3.5.)&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
Inventory Transfers&lt;br /&gt;
:Fix to no longer adjust the &amp;quot;Qty On Order&amp;quot; of either product when posting the batch.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote List&lt;br /&gt;
:'''Add sequence options &amp;quot;Quote Date, Prospect Name, File #&amp;quot; and &amp;quot;Quote Date, Prospect Id, File #&amp;quot;.'''&lt;br /&gt;
:'''Add selection by File #.'''&lt;br /&gt;
:'''Add File # column to summary/detail reports.'''&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:When creating an order while booking a job, copy the Tax Code 2 and Tax Code 3 fields from quote detail to order detail.&lt;br /&gt;
:When creating an order while booking/rebooking a job, properly assign the current SessionNo and create a new TransNo for the new order.&lt;br /&gt;
:When switching from a quote with GPS coordinates to one without, or vice versa, or to a quote with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
:The Email BCC and Receipt fields were truncating the saved system option values to 80 characters.&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import due date.'''&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Import C/M Transactions&lt;br /&gt;
:The option will now close itself after successfully importing a batch of transactions. (This will generate a new Session #/Batch Id when the user re-opens the option to do the next batch.)&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''Add the &amp;quot;payrollRunType&amp;quot; field to the payroll run drop-down list.'''&lt;br /&gt;
:'''Add system option to optionally consolidate C/M check/direct deposit transactions by Check Sequence.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
Sales Tax&lt;br /&gt;
:Modified sales tax calculation to properly handle a negative taxable amount.&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:Delete obsolete files when updating an existing Keystone installation.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Reduce delay when closing the menu.&lt;br /&gt;
:Set a default password for the &amp;quot;ADMIN&amp;quot; user when installing a new system.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix issue where window handles with a value greater than a 32-bit unsigned integer would cause errors (including &amp;quot;P3 Invalid&amp;quot; message when starting an option from the menu.)&lt;br /&gt;
:Ensure that the Application Server &amp;quot;ping&amp;quot; is executed once per client application.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
  &lt;br /&gt;
Application Server&lt;br /&gt;
:Fixed to properly set the system Serial # when the server crashes/is killed and restarts automatically.&lt;br /&gt;
:Notify KServer when a company is added/deleted/changed.&lt;br /&gt;
:Ensure that the Plant Id is always specified when changing a load status to Begin Load.&lt;br /&gt;
:When a new ticket is added, use the Last Change datetime value as the StatusDateTime value for the load.&lt;br /&gt;
:When changing the load status to End Load, fix data when a pre-ticketed load never gets an At Plant status from its previous load.&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Add order location notify device for Keystone Online.'''&lt;br /&gt;
:Change default product code length to 20 characters for ALL ULINK batch controls.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;KCompanyReset&amp;quot; action.'''&lt;br /&gt;
:'''Add &amp;quot;validate&amp;quot; parameter to &amp;quot;KDBRestore&amp;quot; action.'''&lt;br /&gt;
:Fix &amp;quot;ClearCaches&amp;quot; action.&lt;br /&gt;
:Fix &amp;quot;NextEndPoint&amp;quot; action to support cross-authorization endpoints.&lt;br /&gt;
:Limit maximum number of request threads to 16 (reduces resource usage.)&lt;br /&gt;
:Raise exception when resource is not found when executing an AutoRun endpoint or when executing an endpoint within a query.&lt;br /&gt;
:Rollback all database changes for the request if an &amp;quot;exception&amp;quot; action was executed.&lt;br /&gt;
:Improve reliability of startup/shutdown.&lt;br /&gt;
:'''Driver API: Add &amp;quot;notifyorderlocation&amp;quot; endpoint.'''&lt;br /&gt;
:Driver API: Removed endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;&lt;br /&gt;
:'''External AICrete API v2: New API for AICrete which requires authorization header.'''&lt;br /&gt;
:'''External AICrete Datatables: Common datatables unit for AICrete APIs.'''&lt;br /&gt;
:'''External Salesforce API v2: New API for Salesforce which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont API v2: New API for Stonemont which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont Datatables: Common datatables unit for Stonemont APIs.'''&lt;br /&gt;
:Keystone Online APIs: Now require authorization header.&lt;br /&gt;
:Windows Client Device Autorun API v2: Fix &amp;quot;trxsync&amp;quot; endpoint.&lt;br /&gt;
:Windows Client Device Autorun API v2: Change &amp;quot;loadautoreturn&amp;quot; endpoint to &amp;quot;processautoreturn&amp;quot;.&lt;br /&gt;
:'''Windows Client Device API v2: Add &amp;quot;loadautoreturn&amp;quot; endpoint to auto-return a single load.'''&lt;br /&gt;
:'''Windows Client Dispatch Methods API: Add endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;'''&lt;br /&gt;
:Windows Client Driver Autorun API: Fix &amp;quot;ordcmpautonotify&amp;quot; endpoint to properly execute the &amp;quot;notifyordercomplete&amp;quot; endpoint which is in a different root URL.&lt;br /&gt;
:Windows Client Quote Method API: Modify &amp;quot;Create Order&amp;quot; endpoint to copy TAX_CODE_2 and TAX_CODE_3 fields from quote detail to order detail.&lt;br /&gt;
:Windows Client Quote Methods API: Fix &amp;quot;createorder&amp;quot; endpoint to properly assign SESSION_NO and TRANS_NO for the new order, and to assign JOB_SESSION_NO and JOB_TRANS_NO.&lt;br /&gt;
:'''Windows Client Quote Reporting API: Add FILE_NO parameter to QTSummaryQuoteList endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API: Add &amp;quot;companyreset&amp;quot; endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API v2: Add &amp;quot;validate&amp;quot; parameter to &amp;quot;dbrestore&amp;quot; endpoint.'''&lt;br /&gt;
:Windows Client Ticketing Lookup API: Fix &amp;quot;rdmTIPlant/cdsKey&amp;quot; endpoint to be sequenced by Plant Id.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1684</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1684"/>
		<updated>2025-10-15T13:19:55Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* URGENT - Microsoft Windows Update causing Keystone to stop functioning */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
Here are two useful links with technical details for your IT person:&lt;br /&gt;
*https://learn.microsoft.com/en-us/answers/questions/5585440/kb5066835-update-causing-iis-service-to-not-work&lt;br /&gt;
*https://stackoverflow.com/questions/79790827/localhost-applications-failing-after-installing-2025-10-cumulative-update-for-wi&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1683</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1683"/>
		<updated>2025-10-15T12:44:55Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* URGENT - Microsoft Windows Update causing Keystone to stop functioning */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;Please be sure to &amp;quot;pause&amp;quot; Windows updates for a week so that these updates don't reinstall themselves.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1682</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1682"/>
		<updated>2025-10-15T12:31:12Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* URGENT - Microsoft Windows Update causing Keystone to stop functioning */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, please contact your IT person and have them uninstall these TWO Microsoft Windows updates:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1681</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1681"/>
		<updated>2025-10-15T12:29:41Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* URGENT - Microsoft Windows Update causing Keystone to stop functioning */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. Keystone GPS also stops functioning.&lt;br /&gt;
&amp;lt;BR&amp;gt;&amp;lt;BR&amp;gt;&lt;br /&gt;
To resolve this issue, there are TWO Microsoft Windows updates that need to be uninstalled:&lt;br /&gt;
*KB5066835&lt;br /&gt;
*KB5065789 (this is an earlier update that must also be uninstalled)&lt;br /&gt;
&amp;lt;BR&amp;gt;&lt;br /&gt;
Note that uninstalling may require several reboots of the Windows PC.&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1680</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1680"/>
		<updated>2025-10-15T11:59:16Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
=URGENT - Microsoft Windows Update causing Keystone to stop functioning=&lt;br /&gt;
Last night Microsoft released a general Windows update (KB5066835) that has disabled IIS services in Windows. A component of Keystone (Keystone REST Server) uses these services. Since the Keystone REST Server is required for proper functioning of Keystone, users are unable to login to Keystone. We are actively working on a resolution for this issue. Further updates will be posted here.&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1679</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1679"/>
		<updated>2025-10-07T17:44:55Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Windows 10 End of Life=&lt;br /&gt;
&lt;br /&gt;
Microsoft is discontinuing support for Windows 10 as of October 14, 2025. This means that Microsoft will no longer offer security updates after this date. &amp;lt;b&amp;gt;We strongly recommend if you are still using Windows 10 on any PC running Keystone that you upgrade to Windows 11 as soon as possible.&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
If you are unable to upgrade to Windows 11, Microsoft offers paid options to continue to receive Windows 10 security updates. More information can be found here: https://learn.microsoft.com/en-us/windows/whats-new/extended-security-updates&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1678</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1678"/>
		<updated>2025-05-31T02:39:04Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.2''' (5/30/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 5.0.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1677</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1677"/>
		<updated>2025-05-31T02:32:37Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 5.0.2 - 5/30/2025==&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Fix issue with generating out-of-balance G/L transactions when posting an in-balance G/L batch (this happens with imported transactions and/or iSolved payroll imported data.)&lt;br /&gt;
&lt;br /&gt;
Keystone Relay Server&lt;br /&gt;
:Retry every 15 minutes if the connection to the relay service fails.&lt;br /&gt;
&lt;br /&gt;
==Build 5.0.1 - 5/23/2025==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When adding a bringdown product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix issues looking up product codes containing plus signs (+).&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:When importing G/L transactions include only the transactions for the payroll run number being imported.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix DIPTRKGPS_NEW_STATUS procedure (status 8 should always set the truck in-yard time.)&lt;br /&gt;
:Fix handling of parameters being sent to KServer such that a parameter value containing a '+' sign will be correctly handled.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:For Keystone Online dispatch event notification, always send the &amp;quot;ticket&amp;quot; object regardless of status (VERSION 2 ONLY.)&lt;br /&gt;
:'''Add &amp;quot;GA&amp;quot; as a supported state for HaulHub.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;OrderKey&amp;quot; field in &amp;quot;Header&amp;quot; object.&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;JobKey&amp;quot; field in &amp;quot;Ticket&amp;quot; object.&lt;br /&gt;
:Windows Client Dispatch Methods API: Fix &amp;quot;notifyordercomplete&amp;quot; endpoint to include CC/BCC contacts.&lt;br /&gt;
:'''Datatables API: Add &amp;quot;GA&amp;quot; to the &amp;quot;dotstates&amp;quot; data table.'''&lt;br /&gt;
&lt;br /&gt;
Relay Server&lt;br /&gt;
:Log error message if the HybridConnection doesn't exist and loop until INI file settings are changed.&lt;br /&gt;
&lt;br /&gt;
==Build 5.0 - 5/1/2025==&lt;br /&gt;
&lt;br /&gt;
===New Features===&lt;br /&gt;
&lt;br /&gt;
Keystone Relay&lt;br /&gt;
:'''New service which provides secure &amp;quot;https&amp;quot; support for KServer endpoints when called by Keystone Online/third parties.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Improved cache handling which eliminates extra database queries and is more performant.&lt;br /&gt;
:Require authorization header for most API calls.&lt;br /&gt;
&lt;br /&gt;
Security Improvements&lt;br /&gt;
:Changed default passwords for all Interbase users.&lt;br /&gt;
:Removed several Interbase users that are no longer needed.&lt;br /&gt;
:Implemented a new algorithm for the Keystone security code.&lt;br /&gt;
:Store login passwords as salted hashes instead of encrypted passwords within the database.&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Load Schedule Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When using the &amp;quot;Quoted Line 1&amp;quot; product lookup option, do not include products restricted to the customer in the drop-down list on the first detail line.&lt;br /&gt;
:When adding a bringdown automatic product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
:When switching from an order with GPS coordinates to one without, or vice versa, or to an order with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all dispatch tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Display correct &amp;quot;Qty Ord&amp;quot; on the schedule after a shipped load is edited (where the quantity shipped is changed) using the right-click-&amp;gt;Edit Ticket option.&lt;br /&gt;
:Fix exception &amp;quot;cdsDIActiveOrders: Cannot perform this operation on a closed dataset&amp;quot; when using the order right-click &amp;quot;New Ticket&amp;quot; option to ship a block plant order (introduced in 4.1.4.1.)&lt;br /&gt;
:When a truck is swapped for a pre-ticketed load, move the load to Begin Load status.&lt;br /&gt;
:Do not allow a truck in Returning status that has been pre-ticketed to be swapped.&lt;br /&gt;
:Do not allow a truck to be swapped to itself.&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix END point of directions to show actual address of the end point of the route.&lt;br /&gt;
:When the form is resized, scale the width of the directions portion of the Route tab so it remains at 25% of the total width.&lt;br /&gt;
:Fix several issues with Route map display failing to appear.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
On-Hand Inquiry&lt;br /&gt;
:'''Orders, In-Stock and Available fields now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all ticketing tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approvals&lt;br /&gt;
:'''Log field change event for &amp;quot;Comment&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Record field change events for &amp;quot;Print Dispatch Ticket&amp;quot; and &amp;quot;Print Ticketing Ticket&amp;quot; fields.'''&lt;br /&gt;
&lt;br /&gt;
Customer Sales Report&lt;br /&gt;
:'''Add new sequence options &amp;quot;Profit % This Year (Descending)&amp;quot; and &amp;quot;Profit % This Month (Descending).&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoiced Tickets List&amp;lt;BR&amp;gt;&lt;br /&gt;
MTD Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Pre-Billing Audit List&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Activity Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Zero Price Tickets Report&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Fixed exception when deleting a job.&lt;br /&gt;
:When switching from a job with GPS coordinates to one without, or vice versa, or to a job with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:Use the first active statement form (instead of the default ARSTM.FRM) when the ARSTM form in the database is marked inactive.&lt;br /&gt;
:Fix report sequence options (except for Customer Id) not sequencing properly (introduced in 4.5.6.10.)&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix to update the &amp;quot;Profit&amp;quot; value on the Mix Design tab when moving between products.&lt;br /&gt;
:'''Required and Orders fields on the Inventory tab now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:When checking the &amp;quot;Use alternate form&amp;quot; checkbox or changing the selected form, update the Printer Name on screen to reflect the new selected printer.&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:Fix exception &amp;quot;EOleException: -1 is not a valid value for field Slump: The allowed range is 0 to 25&amp;quot; at startup or when viewing a ticket with a negative batched slump value (introduced in 4.6.1.1.)&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field VOID_SESSION_NO not found&amp;quot; when moving off a void ticket using OK or PgUp/PgDn (introduced in 4.7.3.5.)&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
Inventory Transfers&lt;br /&gt;
:Fix to no longer adjust the &amp;quot;Qty On Order&amp;quot; of either product when posting the batch.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote List&lt;br /&gt;
:'''Add sequence options &amp;quot;Quote Date, Prospect Name, File #&amp;quot; and &amp;quot;Quote Date, Prospect Id, File #&amp;quot;.'''&lt;br /&gt;
:'''Add selection by File #.'''&lt;br /&gt;
:'''Add File # column to summary/detail reports.'''&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:When creating an order while booking a job, copy the Tax Code 2 and Tax Code 3 fields from quote detail to order detail.&lt;br /&gt;
:When creating an order while booking/rebooking a job, properly assign the current SessionNo and create a new TransNo for the new order.&lt;br /&gt;
:When switching from a quote with GPS coordinates to one without, or vice versa, or to a quote with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
:The Email BCC and Receipt fields were truncating the saved system option values to 80 characters.&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import due date.'''&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Import C/M Transactions&lt;br /&gt;
:The option will now close itself after successfully importing a batch of transactions. (This will generate a new Session #/Batch Id when the user re-opens the option to do the next batch.)&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''Add the &amp;quot;payrollRunType&amp;quot; field to the payroll run drop-down list.'''&lt;br /&gt;
:'''Add system option to optionally consolidate C/M check/direct deposit transactions by Check Sequence.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
Sales Tax&lt;br /&gt;
:Modified sales tax calculation to properly handle a negative taxable amount.&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:Delete obsolete files when updating an existing Keystone installation.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Reduce delay when closing the menu.&lt;br /&gt;
:Set a default password for the &amp;quot;ADMIN&amp;quot; user when installing a new system.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix issue where window handles with a value greater than a 32-bit unsigned integer would cause errors (including &amp;quot;P3 Invalid&amp;quot; message when starting an option from the menu.)&lt;br /&gt;
:Ensure that the Application Server &amp;quot;ping&amp;quot; is executed once per client application.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
  &lt;br /&gt;
Application Server&lt;br /&gt;
:Fixed to properly set the system Serial # when the server crashes/is killed and restarts automatically.&lt;br /&gt;
:Notify KServer when a company is added/deleted/changed.&lt;br /&gt;
:Ensure that the Plant Id is always specified when changing a load status to Begin Load.&lt;br /&gt;
:When a new ticket is added, use the Last Change datetime value as the StatusDateTime value for the load.&lt;br /&gt;
:When changing the load status to End Load, fix data when a pre-ticketed load never gets an At Plant status from its previous load.&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Add order location notify device for Keystone Online.'''&lt;br /&gt;
:Change default product code length to 20 characters for ALL ULINK batch controls.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;KCompanyReset&amp;quot; action.'''&lt;br /&gt;
:'''Add &amp;quot;validate&amp;quot; parameter to &amp;quot;KDBRestore&amp;quot; action.'''&lt;br /&gt;
:Fix &amp;quot;ClearCaches&amp;quot; action.&lt;br /&gt;
:Fix &amp;quot;NextEndPoint&amp;quot; action to support cross-authorization endpoints.&lt;br /&gt;
:Limit maximum number of request threads to 16 (reduces resource usage.)&lt;br /&gt;
:Raise exception when resource is not found when executing an AutoRun endpoint or when executing an endpoint within a query.&lt;br /&gt;
:Rollback all database changes for the request if an &amp;quot;exception&amp;quot; action was executed.&lt;br /&gt;
:Improve reliability of startup/shutdown.&lt;br /&gt;
:'''Driver API: Add &amp;quot;notifyorderlocation&amp;quot; endpoint.'''&lt;br /&gt;
:Driver API: Removed endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;&lt;br /&gt;
:'''External AICrete API v2: New API for AICrete which requires authorization header.'''&lt;br /&gt;
:'''External AICrete Datatables: Common datatables unit for AICrete APIs.'''&lt;br /&gt;
:'''External Salesforce API v2: New API for Salesforce which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont API v2: New API for Stonemont which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont Datatables: Common datatables unit for Stonemont APIs.'''&lt;br /&gt;
:Keystone Online APIs: Now require authorization header.&lt;br /&gt;
:Windows Client Device Autorun API v2: Fix &amp;quot;trxsync&amp;quot; endpoint.&lt;br /&gt;
:Windows Client Device Autorun API v2: Change &amp;quot;loadautoreturn&amp;quot; endpoint to &amp;quot;processautoreturn&amp;quot;.&lt;br /&gt;
:'''Windows Client Device API v2: Add &amp;quot;loadautoreturn&amp;quot; endpoint to auto-return a single load.'''&lt;br /&gt;
:'''Windows Client Dispatch Methods API: Add endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;'''&lt;br /&gt;
:Windows Client Driver Autorun API: Fix &amp;quot;ordcmpautonotify&amp;quot; endpoint to properly execute the &amp;quot;notifyordercomplete&amp;quot; endpoint which is in a different root URL.&lt;br /&gt;
:Windows Client Quote Method API: Modify &amp;quot;Create Order&amp;quot; endpoint to copy TAX_CODE_2 and TAX_CODE_3 fields from quote detail to order detail.&lt;br /&gt;
:Windows Client Quote Methods API: Fix &amp;quot;createorder&amp;quot; endpoint to properly assign SESSION_NO and TRANS_NO for the new order, and to assign JOB_SESSION_NO and JOB_TRANS_NO.&lt;br /&gt;
:'''Windows Client Quote Reporting API: Add FILE_NO parameter to QTSummaryQuoteList endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API: Add &amp;quot;companyreset&amp;quot; endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API v2: Add &amp;quot;validate&amp;quot; parameter to &amp;quot;dbrestore&amp;quot; endpoint.'''&lt;br /&gt;
:Windows Client Ticketing Lookup API: Fix &amp;quot;rdmTIPlant/cdsKey&amp;quot; endpoint to be sequenced by Plant Id.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1676</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1676"/>
		<updated>2025-05-23T20:45:32Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0.1''' (5/23/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1675</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1675"/>
		<updated>2025-05-23T20:21:33Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 5.0.1 - 5/23/2025==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When adding a bringdown product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix issues looking up product codes containing plus signs (+).&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:When importing G/L transactions include only the transactions for the payroll run number being imported.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix DIPTRKGPS_NEW_STATUS procedure (status 8 should always set the truck in-yard time.)&lt;br /&gt;
:Fix handling of parameters being sent to KServer such that a parameter value containing a '+' sign will be correctly handled.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:For Keystone Online dispatch event notification, always send the &amp;quot;ticket&amp;quot; object regardless of status (VERSION 2 ONLY.)&lt;br /&gt;
:'''Add &amp;quot;GA&amp;quot; as a supported state for HaulHub.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;OrderKey&amp;quot; field in &amp;quot;Header&amp;quot; object.&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;dispatchevent&amp;quot; endpoint to include &amp;quot;JobKey&amp;quot; field in &amp;quot;Ticket&amp;quot; object.&lt;br /&gt;
:Windows Client Dispatch Methods API: Fix &amp;quot;notifyordercomplete&amp;quot; endpoint to include CC/BCC contacts.&lt;br /&gt;
:'''Datatables API: Add &amp;quot;GA&amp;quot; to the &amp;quot;dotstates&amp;quot; data table.'''&lt;br /&gt;
&lt;br /&gt;
Relay Server&lt;br /&gt;
:Log error message if the HybridConnection doesn't exist and loop until INI file settings are changed.&lt;br /&gt;
&lt;br /&gt;
==Build 5.0 - 5/1/2025==&lt;br /&gt;
&lt;br /&gt;
===New Features===&lt;br /&gt;
&lt;br /&gt;
Keystone Relay&lt;br /&gt;
:'''New service which provides secure &amp;quot;https&amp;quot; support for KServer endpoints when called by Keystone Online/third parties.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Improved cache handling which eliminates extra database queries and is more performant.&lt;br /&gt;
:Require authorization header for most API calls.&lt;br /&gt;
&lt;br /&gt;
Security Improvements&lt;br /&gt;
:Changed default passwords for all Interbase users.&lt;br /&gt;
:Removed several Interbase users that are no longer needed.&lt;br /&gt;
:Implemented a new algorithm for the Keystone security code.&lt;br /&gt;
:Store login passwords as salted hashes instead of encrypted passwords within the database.&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Load Schedule Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When using the &amp;quot;Quoted Line 1&amp;quot; product lookup option, do not include products restricted to the customer in the drop-down list on the first detail line.&lt;br /&gt;
:When adding a bringdown automatic product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
:When switching from an order with GPS coordinates to one without, or vice versa, or to an order with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all dispatch tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Display correct &amp;quot;Qty Ord&amp;quot; on the schedule after a shipped load is edited (where the quantity shipped is changed) using the right-click-&amp;gt;Edit Ticket option.&lt;br /&gt;
:Fix exception &amp;quot;cdsDIActiveOrders: Cannot perform this operation on a closed dataset&amp;quot; when using the order right-click &amp;quot;New Ticket&amp;quot; option to ship a block plant order (introduced in 4.1.4.1.)&lt;br /&gt;
:When a truck is swapped for a pre-ticketed load, move the load to Begin Load status.&lt;br /&gt;
:Do not allow a truck in Returning status that has been pre-ticketed to be swapped.&lt;br /&gt;
:Do not allow a truck to be swapped to itself.&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix END point of directions to show actual address of the end point of the route.&lt;br /&gt;
:When the form is resized, scale the width of the directions portion of the Route tab so it remains at 25% of the total width.&lt;br /&gt;
:Fix several issues with Route map display failing to appear.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
On-Hand Inquiry&lt;br /&gt;
:'''Orders, In-Stock and Available fields now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all ticketing tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approvals&lt;br /&gt;
:'''Log field change event for &amp;quot;Comment&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Record field change events for &amp;quot;Print Dispatch Ticket&amp;quot; and &amp;quot;Print Ticketing Ticket&amp;quot; fields.'''&lt;br /&gt;
&lt;br /&gt;
Customer Sales Report&lt;br /&gt;
:'''Add new sequence options &amp;quot;Profit % This Year (Descending)&amp;quot; and &amp;quot;Profit % This Month (Descending).&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoiced Tickets List&amp;lt;BR&amp;gt;&lt;br /&gt;
MTD Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Pre-Billing Audit List&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Activity Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Zero Price Tickets Report&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Fixed exception when deleting a job.&lt;br /&gt;
:When switching from a job with GPS coordinates to one without, or vice versa, or to a job with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:Use the first active statement form (instead of the default ARSTM.FRM) when the ARSTM form in the database is marked inactive.&lt;br /&gt;
:Fix report sequence options (except for Customer Id) not sequencing properly (introduced in 4.5.6.10.)&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix to update the &amp;quot;Profit&amp;quot; value on the Mix Design tab when moving between products.&lt;br /&gt;
:'''Required and Orders fields on the Inventory tab now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:When checking the &amp;quot;Use alternate form&amp;quot; checkbox or changing the selected form, update the Printer Name on screen to reflect the new selected printer.&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:Fix exception &amp;quot;EOleException: -1 is not a valid value for field Slump: The allowed range is 0 to 25&amp;quot; at startup or when viewing a ticket with a negative batched slump value (introduced in 4.6.1.1.)&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field VOID_SESSION_NO not found&amp;quot; when moving off a void ticket using OK or PgUp/PgDn (introduced in 4.7.3.5.)&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
Inventory Transfers&lt;br /&gt;
:Fix to no longer adjust the &amp;quot;Qty On Order&amp;quot; of either product when posting the batch.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote List&lt;br /&gt;
:'''Add sequence options &amp;quot;Quote Date, Prospect Name, File #&amp;quot; and &amp;quot;Quote Date, Prospect Id, File #&amp;quot;.'''&lt;br /&gt;
:'''Add selection by File #.'''&lt;br /&gt;
:'''Add File # column to summary/detail reports.'''&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:When creating an order while booking a job, copy the Tax Code 2 and Tax Code 3 fields from quote detail to order detail.&lt;br /&gt;
:When creating an order while booking/rebooking a job, properly assign the current SessionNo and create a new TransNo for the new order.&lt;br /&gt;
:When switching from a quote with GPS coordinates to one without, or vice versa, or to a quote with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
:The Email BCC and Receipt fields were truncating the saved system option values to 80 characters.&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import due date.'''&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Import C/M Transactions&lt;br /&gt;
:The option will now close itself after successfully importing a batch of transactions. (This will generate a new Session #/Batch Id when the user re-opens the option to do the next batch.)&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''Add the &amp;quot;payrollRunType&amp;quot; field to the payroll run drop-down list.'''&lt;br /&gt;
:'''Add system option to optionally consolidate C/M check/direct deposit transactions by Check Sequence.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
Sales Tax&lt;br /&gt;
:Modified sales tax calculation to properly handle a negative taxable amount.&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:Delete obsolete files when updating an existing Keystone installation.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Reduce delay when closing the menu.&lt;br /&gt;
:Set a default password for the &amp;quot;ADMIN&amp;quot; user when installing a new system.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix issue where window handles with a value greater than a 32-bit unsigned integer would cause errors (including &amp;quot;P3 Invalid&amp;quot; message when starting an option from the menu.)&lt;br /&gt;
:Ensure that the Application Server &amp;quot;ping&amp;quot; is executed once per client application.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
  &lt;br /&gt;
Application Server&lt;br /&gt;
:Fixed to properly set the system Serial # when the server crashes/is killed and restarts automatically.&lt;br /&gt;
:Notify KServer when a company is added/deleted/changed.&lt;br /&gt;
:Ensure that the Plant Id is always specified when changing a load status to Begin Load.&lt;br /&gt;
:When a new ticket is added, use the Last Change datetime value as the StatusDateTime value for the load.&lt;br /&gt;
:When changing the load status to End Load, fix data when a pre-ticketed load never gets an At Plant status from its previous load.&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Add order location notify device for Keystone Online.'''&lt;br /&gt;
:Change default product code length to 20 characters for ALL ULINK batch controls.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;KCompanyReset&amp;quot; action.'''&lt;br /&gt;
:'''Add &amp;quot;validate&amp;quot; parameter to &amp;quot;KDBRestore&amp;quot; action.'''&lt;br /&gt;
:Fix &amp;quot;ClearCaches&amp;quot; action.&lt;br /&gt;
:Fix &amp;quot;NextEndPoint&amp;quot; action to support cross-authorization endpoints.&lt;br /&gt;
:Limit maximum number of request threads to 16 (reduces resource usage.)&lt;br /&gt;
:Raise exception when resource is not found when executing an AutoRun endpoint or when executing an endpoint within a query.&lt;br /&gt;
:Rollback all database changes for the request if an &amp;quot;exception&amp;quot; action was executed.&lt;br /&gt;
:Improve reliability of startup/shutdown.&lt;br /&gt;
:'''Driver API: Add &amp;quot;notifyorderlocation&amp;quot; endpoint.'''&lt;br /&gt;
:Driver API: Removed endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;&lt;br /&gt;
:'''External AICrete API v2: New API for AICrete which requires authorization header.'''&lt;br /&gt;
:'''External AICrete Datatables: Common datatables unit for AICrete APIs.'''&lt;br /&gt;
:'''External Salesforce API v2: New API for Salesforce which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont API v2: New API for Stonemont which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont Datatables: Common datatables unit for Stonemont APIs.'''&lt;br /&gt;
:Keystone Online APIs: Now require authorization header.&lt;br /&gt;
:Windows Client Device Autorun API v2: Fix &amp;quot;trxsync&amp;quot; endpoint.&lt;br /&gt;
:Windows Client Device Autorun API v2: Change &amp;quot;loadautoreturn&amp;quot; endpoint to &amp;quot;processautoreturn&amp;quot;.&lt;br /&gt;
:'''Windows Client Device API v2: Add &amp;quot;loadautoreturn&amp;quot; endpoint to auto-return a single load.'''&lt;br /&gt;
:'''Windows Client Dispatch Methods API: Add endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;'''&lt;br /&gt;
:Windows Client Driver Autorun API: Fix &amp;quot;ordcmpautonotify&amp;quot; endpoint to properly execute the &amp;quot;notifyordercomplete&amp;quot; endpoint which is in a different root URL.&lt;br /&gt;
:Windows Client Quote Method API: Modify &amp;quot;Create Order&amp;quot; endpoint to copy TAX_CODE_2 and TAX_CODE_3 fields from quote detail to order detail.&lt;br /&gt;
:Windows Client Quote Methods API: Fix &amp;quot;createorder&amp;quot; endpoint to properly assign SESSION_NO and TRANS_NO for the new order, and to assign JOB_SESSION_NO and JOB_TRANS_NO.&lt;br /&gt;
:'''Windows Client Quote Reporting API: Add FILE_NO parameter to QTSummaryQuoteList endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API: Add &amp;quot;companyreset&amp;quot; endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API v2: Add &amp;quot;validate&amp;quot; parameter to &amp;quot;dbrestore&amp;quot; endpoint.'''&lt;br /&gt;
:Windows Client Ticketing Lookup API: Fix &amp;quot;rdmTIPlant/cdsKey&amp;quot; endpoint to be sequenced by Plant Id.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1674</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1674"/>
		<updated>2025-05-21T12:46:07Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0''' (5/1/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1673</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1673"/>
		<updated>2025-05-20T14:03:27Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website is currently having issues tracking truck locations accurately. Drivers may have issues logging in, getting tickets, etc. We are actively working to resolve these issues.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0''' (5/1/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1672</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1672"/>
		<updated>2025-05-02T00:49:56Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0''' (5/1/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1671</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1671"/>
		<updated>2025-05-02T00:46:37Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Keystone 5 is coming--prepare now! */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0''' (5/1/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is HERE!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 requires the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1670</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1670"/>
		<updated>2025-05-02T00:44:18Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 5.0''' (5/1/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Keystone Payroll End of Life Announcement]]'''&lt;br /&gt;
:'''[[Import_iSolved_Transactions|iSolved import for G/L, C/M and J/C transactions]]'''&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_4.7.x&amp;diff=1669</id>
		<title>Release Notes for Keystone 4.7.x</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Release_Notes_for_Keystone_4.7.x&amp;diff=1669"/>
		<updated>2025-05-02T00:39:56Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: Created page with &amp;quot;__TOC__   &amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;  ==Build 4.7.16 - 2/12/2025==  ===General Ledger Module===  Import Payroll Transactions :Updated to pr...&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.16 - 2/12/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to properly handle Impound/Invoice cash management transactions to a different account than check/direct deposit transactions.&lt;br /&gt;
:When building the list of payroll runs, include all runs between 1 year in the past to 1 year in the future.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.15 - 2/6/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple pay groups.&lt;br /&gt;
:The Payroll Run dropdown list now includes the pay group name.&lt;br /&gt;
:Performance improvement when retrieving G/L data from iSolved.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.14 - 2/5/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Remove non-completed (void) payroll runs from list of payroll runs.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.13 - 1/23/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple legal entities under one client.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.12 - 1/21/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import invoice Due Date.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple clients.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.11 - 1/11/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2 (IL, ND, OR states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.10 - 1/3/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1c (LA state.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.9 - 12/28/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1b (MT, NC, VT states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.8 - 12/23/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1a (Federal, AR, HI, IN, MN, RI, WV states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.7 - 12/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1 (Federal-preliminary.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.6 - 12/3/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:'''Carry &amp;quot;Show when order accessed&amp;quot; field from job when copying an order and changing the job on an order.'''&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approval&lt;br /&gt;
:'''Add &amp;quot;Comment&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Auto Hold Tck&amp;quot; checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Alt Address&amp;quot; tab to allow entry of an alternate address (informational only.)'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:'''Place imported ticket on hold based on the new &amp;quot;Auto Hold Tck&amp;quot; options in Customer/Job Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Move &amp;quot;Plant Mix Type&amp;quot; to Dispatch tab.&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:Change &amp;quot;Show Dispatch Warning&amp;quot; checkbox description to &amp;quot;Show when job used in order.&amp;quot;&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File # and is booked as a job.)'''&lt;br /&gt;
:'''Add new &amp;quot;Job Search&amp;quot; dialog when F4 pressed in Job Id field.'''&lt;br /&gt;
:'''Add blue background (indicating F4 search) to the Job Id field.'''&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
On Order Maintenance&lt;br /&gt;
:Fix inability to edit &amp;quot;Qty On Order&amp;quot; field for stocked products (introduced in 4.6.)&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Generate unique File # when adding a new quote.'''&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File #.)'''&lt;br /&gt;
:'''Add ability to search on File #, Comment 1 and Comment 2 to F4 Quote Search.'''&lt;br /&gt;
:Replaced calendar control on F4 Quote Search dialog to resolve issues with highlighting days containing quotes.&lt;br /&gt;
:'''When booking a job, copy the &amp;quot;File #&amp;quot; field from the quote to the new job.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State 1099 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
P.O. Receipt Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a receipt.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Expression expected but nothing found&amp;quot; when importing C/M transactions where none of the G/L transactions reference C/M bank accounts.&lt;br /&gt;
:Fix summarization logic for C/M impound, invoice and other transactions to process each record.&lt;br /&gt;
:When summarizing C/M process all transactions other than Check/DirDep (to include Other transaction types.)&lt;br /&gt;
:'''Add system options for Earn and Other G/L Item Categories.'''&lt;br /&gt;
:'''Add system option to control G/L consolidation by G/L item category (default is to consolidate all item categories except Check/DirDep/Earn.)'''&lt;br /&gt;
:Fix overlapping checkbox &amp;quot;Show Trx Description 2&amp;quot; (introduced in 4.7.4.)&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
ACA 1094/1095 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State W-2 Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal W-2C (Corrections) Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12b (KY, ME, MI states.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:'''Add &amp;quot;Quotes&amp;quot; option to the &amp;quot;Restricted to Module&amp;quot; dropdown list on the Save Query dialog.'''&lt;br /&gt;
&lt;br /&gt;
PDF Viewer&lt;br /&gt;
:'''Save/restore form state, size and position from run to run.'''&lt;br /&gt;
:'''Show currently loaded PDF filename in form caption.'''&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:'''When building query menu, add Quotes option to the retricted to module logic.'''&lt;br /&gt;
:Take user security roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add new options under G/L-&amp;gt;Import Payroll Options: ISolved GL Category (Earn), ISolved GL Category (Other), ISolved GL Consolidation by Item Category.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Online Dashboard API: New API added to support Python dashboard.'''&lt;br /&gt;
:Windows Client A/R Lookup API: Modify query in &amp;quot;rdmARJobPrice/cdsKey&amp;quot; endpoint to support new F4 Job Search dialog in Job Price Maintenance.&lt;br /&gt;
:Windows Client Quote Lookup API: Modify query in &amp;quot;rdmQTQuote/cdsKey&amp;quot; endpoint to support File #, Comment 1 and Comment 2 fields in F4 Quote Search dialog in Quote Maintenance.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.5 - 11/9/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12 (Social Security wage base for 2025.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.4 - 11/1/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Mix Design Maintenance&lt;br /&gt;
:Filter product lookup to include only Mix type products.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
:'''Highlight loads for a future date with a yellow background.'''&lt;br /&gt;
:'''When a load override time is prior to the order delivery time, prompt user to choose to schedule at the earliest possible time today or to schedule for tomorrow.'''&lt;br /&gt;
:Update the load override time when recalculating loads if necessary.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Move &amp;quot;View Order&amp;quot; button to bottom-most position on the Order popup dialog.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Web Orders&amp;quot; checkbox to Contacts grid.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
&lt;br /&gt;
Open Ticket Stack&lt;br /&gt;
:'''When the Customer Id is changed on a ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Invoices&lt;br /&gt;
:'''Add ability to print Order Contact and Phone Number on invoice.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:'''When the Customer Id is changed on the ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Print Quotes&lt;br /&gt;
:'''Add ability to print the product's Description 1 and 2 fields on the quote form.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
A/P Inquiry&lt;br /&gt;
:'''Add &amp;quot;Last Ck#&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Select Invoice for Payment&lt;br /&gt;
:If user does not have security role permission for C/M, do not show the C/M account balance.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
G/L Batch List&lt;br /&gt;
:'''Add user checkbox for &amp;quot;Show Trx Description 2&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''New option added to the G/L Entry/Inquiry menu (used to import transactions from iSolved payroll.)'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11a.'''&lt;br /&gt;
&lt;br /&gt;
Timecard Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Take user roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add &amp;quot;Import Payroll Options&amp;quot; section to G/L options.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Update G/L, C/M and J/C post batch logic to handle imported iSolved transaction batches.&lt;br /&gt;
:rdmARTicket: eliminate need for separate transaction for qryClearInvSort, qryGenInvSort and qryTktInvSort queries.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Digital Fleet ticket XML export: add &amp;quot;usage_desc&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server&lt;br /&gt;
:A/R Lookup API: Modify query in &amp;quot;rdmARProduct/cdsAutoProductLookup&amp;quot; endpoint to ignore products marked inactive.&lt;br /&gt;
:A/R Lookup API: Modify endpoints to add filter parameters: rdmARProduct/cdsLookupFirst, rdmARProduct/cdsLookupLast, rdmARProduct/cdsLookupNext, rdmARProduct/cdsLookupPrior.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactLookup&amp;quot; and &amp;quot;ContactList&amp;quot; endpoints to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.3 - 10/17/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11 (IN counties.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix issue where an empty white screen appears when viewing the map.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Fix issue where some anti-virus software (Sonicwall Gateway is one example) may block the transfer of the pending Keystone update to local workstations.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.2 - 10/11/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to incorporate necessary changes for &amp;quot;split order&amp;quot; functionality.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set the load number in the ticket.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set order fields so that voiding the ticket works correctly.&lt;br /&gt;
:Fix order load alert messages not working (introduced in 4.5.6.2.)&lt;br /&gt;
:'''Add new system option &amp;quot;Split Orders by Load Plant&amp;quot; which controls whether split orders are available or not.'''&lt;br /&gt;
:'''Add Plant Id to status pop-up.'''&lt;br /&gt;
:'''Add optional &amp;quot;OrdPlt&amp;quot; field to schedule grid (Plant Id from order.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix exception &amp;quot;Field MM_ADJUST_QTY_FLAG not found&amp;quot; when sending mix design containing mix modifier with ticket.&lt;br /&gt;
:When loading mix design containing mix modifier properly handle the case where the Adjust flag on the mix modifier component is checked.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:Fix exception &amp;quot;Unknown Parameter KEY&amp;quot; when you edit an order immediately after opening the option, then try to ticket or edit an order after that.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&amp;lt;BR&amp;gt;&lt;br /&gt;
Cash Posting&amp;lt;BR&amp;gt;&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Do not require Tax Exempt Id for non-taxable customers that are Inactive.&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:When reading CSV file, strip the Excel UTF-8 BOM characters from the first record.&lt;br /&gt;
&lt;br /&gt;
Prepare Remote Ticketing Data&lt;br /&gt;
:'''Add client-side log messages.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:Modify invoice generation logic to include sequence number when generating sort sequence for the invoicing procedure. (Fixes issues introduced in 4.7.)&lt;br /&gt;
&lt;br /&gt;
Sales Tax Report&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Cannot modify a read-only dataset&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the &amp;quot;Run Queries in Main Thread&amp;quot; system section option is checked.&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the Tax Entity Type is &amp;quot;Locality&amp;quot; and one of the tax localities has a blank description.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Prospect Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Batch List&lt;br /&gt;
:'''Print transaction second description line if present.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R10.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Updated to version 25.02.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:When releasing locked tickets, clear the Z$ARTGENINVSORT table for the invoice sessions that are released.&lt;br /&gt;
:When retrieving pending web update, eliminate possibility of endless loop which consumes a large amount of resources in KServer.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix auto-task handling to properly set the location of the Application Server (introduced in 4.5.5.1.)&lt;br /&gt;
:When processing an auto-task, initialize client-side log.&lt;br /&gt;
:Decrease file chunk size to 1MB when reading/writing files from/to KServer.&lt;br /&gt;
:When reading file from KServer, raise exception if the response content type is not valid.&lt;br /&gt;
:When reading file from KServer, raise exception if an attempt is made to read the same file chunk twice.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:When printing invoices, clear the Z$ARTGENINVSORT table for the current session before generating the invoice sort records.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Fix possible memory leak in ActnReadFileChunk and ActnWriteFileChunk methods.&lt;br /&gt;
Online Customer Portal API: Modify &amp;quot;invoice&amp;quot; endpoint invoice query to properly calculate NON_TAXABLE_1, 2, and 3.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARProductStructure/cdsProdStructure&amp;quot; endpoint to include MM_ADJUST_QTY_FLAG.&lt;br /&gt;
:Windows Client A/R API: Moved query for &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint into stand-alone SQL file.&lt;br /&gt;
:Windows Client Dispatch API v2: Modify &amp;quot;rdmDISchedule/cdsGetSchedData&amp;quot; endpoint to add &amp;quot;SPLIT_ORDERS&amp;quot; parameter.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.1 - 9/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Fix issue when processing automatic products on a new order with a quoted line 1 product on a job (entering a product code caused the automatic products to be immediately added without giving an opportunity to enter the Qty Ordered.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Cash Posting&lt;br /&gt;
:Adjust position of Post Allow/Post Cash/Post Disc dialog box to be below/above the invoice being posted to.&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add system option to require Tax Id number to be entered for tax exempt customer (default ON.)'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Field SALES_LIST_PRICE not found&amp;quot; (introduced in 4.6.99.18.)&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix conversion from version 24.09 to handle issues when adding new foreign key constraints to ARTCSHDT and ARTINV tables.&lt;br /&gt;
&lt;br /&gt;
Reports&lt;br /&gt;
:Some reports were not respecting the default font/bold printer options.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;FormatCurr&amp;quot; function.'''&lt;br /&gt;
:Fix &amp;quot;StringReplace&amp;quot; function to handle NULL string parameters correctly.&lt;br /&gt;
:'''Add ability to store SQL statements in external &amp;quot;.sql&amp;quot; files using &amp;quot;sqlres&amp;quot; JSON property within a Query object.'''&lt;br /&gt;
:'''FX API: Modify &amp;quot;kpibymo&amp;quot; endpoint to add &amp;quot;workingdaysinmonth&amp;quot; field.'''&lt;br /&gt;
:'''Online Customer Portal API: Add &amp;quot;invoice&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7 - 8/30/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:When a job is entered for a new order or changed for an existing order, update the Pour Rate if the job specifies a Usage Type that specifies a Pour Rate.&lt;br /&gt;
:Fix scroll wheel not working correctly on Job Id dropdown.&lt;br /&gt;
:Do not copy the W/C Release Time field when copying an order.&lt;br /&gt;
:Fix &amp;quot;Another user has made changes...&amp;quot; message when using the &amp;quot;Cancel Order&amp;quot; button on a newly added/copied order.&lt;br /&gt;
:'''When cancelling an order, put the cancel reason into the Comment field of the &amp;quot;Order Status&amp;quot; field change event.'''&lt;br /&gt;
:Eliminate duplicate &amp;quot;Item Add&amp;quot; event generated when copying order.&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:Fix issue where field change events were sometimes not generated when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:'''Show the W/C Release Time as a hint when you hover on the W/C checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Print Orders&lt;br /&gt;
:'''Add handling for &amp;quot;mix multiplier&amp;quot; auto qty products.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Do not reset the truck available time if only the custom status is changed.&lt;br /&gt;
:Do not reset the truck to clocked out status after shipping and then voiding a load.&lt;br /&gt;
:Performance improvement when scrolling or clicking the order grid.&lt;br /&gt;
:'''Add &amp;quot;Plt Name&amp;quot; as an optional grid field.'''&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when attempting to assign one or more trucks to a specific order.&lt;br /&gt;
:Fix &amp;quot;Assign/Clear Order&amp;quot; truck pop-up option so it assigns the truck to the proper order/plant when a split order is involved.&lt;br /&gt;
:Fix dragging trucks to next to load grid, dragging next to load items to trucks, and dragging orders to trucks so they respect the truck's assigned order.&lt;br /&gt;
:Fix truck drop-down list on Swap Truck option so that it shows ALL available trucks (introduced in 4.5.6.1.)&lt;br /&gt;
:When displaying the Plant Truck Demand Graph, use the &amp;quot;Add Load to Plus Orders&amp;quot; setting from the Dispatch Truck Demand Graph.&lt;br /&gt;
:'''Add ability to prevent will-call orders from being shipped (contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Apply mix modifier quantity based on the new &amp;quot;Adjust&amp;quot; setting on the Mix Modifier tab in Product Maintenance.'''&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
Truck Demand Graph&lt;br /&gt;
:Change calculation of departure time for additional Plus load to be the End Pour time of the last load.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:'''Add &amp;quot;Qty Ord&amp;quot; as an optional grid field.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&lt;br /&gt;
:'''Add Ship To 2, 3 and 4 as optional grid fields.'''&lt;br /&gt;
:Fix missing QR code when previewing invoice that contains a QR code.&lt;br /&gt;
:Fix missing PDF hyperlink when printing to PDF from invoice preview form.&lt;br /&gt;
&lt;br /&gt;
Comparative Customer Sales Report&lt;br /&gt;
:'''Add product class selection.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a customer.&lt;br /&gt;
:Show all customer events except those related to customer prices.&lt;br /&gt;
:Change &amp;quot;Rename Customer&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Customer Price Maintenance&lt;br /&gt;
:Show only those events related to customer prices.&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Handle exceptions when calculating sales tax during ticket import.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Forms&amp;quot; tab which allows specifying a particular form to be used for tickets with this job.'''&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:'''Add new invoice separation options: Customer Id, Job Id, Order Id and Customer Id, Job Id, Ship To.'''&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:'''Add Order Id and the four Ship To fields as available fields on the form.'''&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a product.&lt;br /&gt;
:'''Add &amp;quot;Adjust&amp;quot; column to the grid on the Mix Modifier tab.'''&lt;br /&gt;
:Fix to properly set the Sales G/L account when a product is copied and the Sales G/L contains a plant mask.&lt;br /&gt;
:Change &amp;quot;Rename Product&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Product Sales by Customer Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Product Sales Report&lt;br /&gt;
:'''Add &amp;quot;Separate by Plant&amp;quot; checkbox which prints separate sections for each plant and does not print grand total.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Sales Tax Rate Maintenance&lt;br /&gt;
:'''Add &amp;quot;Geo State&amp;quot; and &amp;quot;Geo Id&amp;quot; fields to support tax authority lookup by GPS coordinates.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:'''Show Invoice Number at bottom left of screen for sales history tickets.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:'''Use job/customer specific ticket form when printing ticket if specified.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:Set the payment method for imported invoices from the vendor.&lt;br /&gt;
&lt;br /&gt;
Re-Print ACH Stubs&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Checks&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:Change &amp;quot;Rename Vendor&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Statement Reconciliation&lt;br /&gt;
:Properly separate Check No and Check Amount columns based on check key.&lt;br /&gt;
:Fix deposit history drilldown into combined deposits to show the original checks from all the sessions that were combined into the single deposit.&lt;br /&gt;
:Record the last change date/time and user when generating combined deposits.&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R9.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:'''Record the status reason code when setting one of the eight ticket times when the load status is changed.'''&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Do not record batch results if there are no batch results present from the batch device.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:When processing batch results from a ULINK device, ignore an ingredient if it's name is empty.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add HaulHub/DOT support for these states: ID, KY, TN, WI.'''&lt;br /&gt;
:'''Add new optional boolean parameter to &amp;quot;StringReplace&amp;quot; function for replacing all occurrences of the pattern.'''&lt;br /&gt;
:'''External AICrete API: New API for interfacing with AICrete.'''&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactInfo&amp;quot; endpoint to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to eliminate &amp;quot;UMTotals&amp;quot; array and replace with discrete fields in the invoice object (significant performance improvement.)&lt;br /&gt;
:Windows Client A/R API: Modify &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint to include SESSION_NO and TRANS_NO fields from ARTCSHHD table.&lt;br /&gt;
:Windows Client A/R API: Fix &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; query to properly return A/R check information for combined deposits.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARAllTickets/cdsMaster&amp;quot; endpoint to include INVOICE_NO and INVOICE_DATE fields for sales history tickets.&lt;br /&gt;
:Windows Client A/R Report API: Fix query in &amp;quot;ARDocumentList&amp;quot; endpoint (now returns the correct ticket when tickets exist in both the plant and sales ticket tables.)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;TicketProducts&amp;quot; query in &amp;quot;VehicleStatusUpdate&amp;quot; endpoint to pull ticket detail from all three ticket tables (plant, office, sales.)&lt;br /&gt;
:Windows Client Dispatch API v2: Fix query in &amp;quot;rdmDISchedule/cdsDIAvailTrucks&amp;quot; endpoint to return LOCK_ORDER_PLANT_NO field.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:'''Now supports installing on Windows 11 for ARM (experimental.)'''&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add search window to help locate system options.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1668</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1668"/>
		<updated>2025-05-02T00:39:43Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 5.0 - 5/1/2025==&lt;br /&gt;
&lt;br /&gt;
===New Features===&lt;br /&gt;
&lt;br /&gt;
Keystone Relay&lt;br /&gt;
:'''New service which provides secure &amp;quot;https&amp;quot; support for KServer endpoints when called by Keystone Online/third parties.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Improved cache handling which eliminates extra database queries and is more performant.&lt;br /&gt;
:Require authorization header for most API calls.&lt;br /&gt;
&lt;br /&gt;
Security Improvements&lt;br /&gt;
:Changed default passwords for all Interbase users.&lt;br /&gt;
:Removed several Interbase users that are no longer needed.&lt;br /&gt;
:Implemented a new algorithm for the Keystone security code.&lt;br /&gt;
:Store login passwords as salted hashes instead of encrypted passwords within the database.&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Load Schedule Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:When using the &amp;quot;Quoted Line 1&amp;quot; product lookup option, do not include products restricted to the customer in the drop-down list on the first detail line.&lt;br /&gt;
:When adding a bringdown automatic product, set its Qty Ord to the Line 1 product Qty Ord MINUS Qty Delv.&lt;br /&gt;
:When switching from an order with GPS coordinates to one without, or vice versa, or to an order with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all dispatch tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Display correct &amp;quot;Qty Ord&amp;quot; on the schedule after a shipped load is edited (where the quantity shipped is changed) using the right-click-&amp;gt;Edit Ticket option.&lt;br /&gt;
:Fix exception &amp;quot;cdsDIActiveOrders: Cannot perform this operation on a closed dataset&amp;quot; when using the order right-click &amp;quot;New Ticket&amp;quot; option to ship a block plant order (introduced in 4.1.4.1.)&lt;br /&gt;
:When a truck is swapped for a pre-ticketed load, move the load to Begin Load status.&lt;br /&gt;
:Do not allow a truck in Returning status that has been pre-ticketed to be swapped.&lt;br /&gt;
:Do not allow a truck to be swapped to itself.&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix END point of directions to show actual address of the end point of the route.&lt;br /&gt;
:When the form is resized, scale the width of the directions portion of the Route tab so it remains at 25% of the total width.&lt;br /&gt;
:Fix several issues with Route map display failing to appear.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
End of Day&amp;lt;BR&amp;gt;&lt;br /&gt;
Order List&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
On-Hand Inquiry&lt;br /&gt;
:'''Orders, In-Stock and Available fields now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Tickets&lt;br /&gt;
:'''Allow reprinting of all ticketing tickets whether from the plant, office or ticket history tables.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approvals&lt;br /&gt;
:'''Log field change event for &amp;quot;Comment&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Record field change events for &amp;quot;Print Dispatch Ticket&amp;quot; and &amp;quot;Print Ticketing Ticket&amp;quot; fields.'''&lt;br /&gt;
&lt;br /&gt;
Customer Sales Report&lt;br /&gt;
:'''Add new sequence options &amp;quot;Profit % This Year (Descending)&amp;quot; and &amp;quot;Profit % This Month (Descending).&amp;quot;'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Invoiced Tickets List&amp;lt;BR&amp;gt;&lt;br /&gt;
MTD Invoice Register&amp;lt;BR&amp;gt;&lt;br /&gt;
Pre-Billing Audit List&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Activity Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Zero Price Tickets Report&lt;br /&gt;
:Fix the &amp;quot;Material Usage Report&amp;quot; to convert the quantity/quantities from the component U/M from the product structure to the component product U/M.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Fixed exception when deleting a job.&lt;br /&gt;
:When switching from a job with GPS coordinates to one without, or vice versa, or to a job with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:Use the first active invoice form (instead of the default ARINV.FRM) when the ARINV form in the database is marked inactive.&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:Use the first active statement form (instead of the default ARSTM.FRM) when the ARSTM form in the database is marked inactive.&lt;br /&gt;
:Fix report sequence options (except for Customer Id) not sequencing properly (introduced in 4.5.6.10.)&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Fix to update the &amp;quot;Profit&amp;quot; value on the Mix Design tab when moving between products.&lt;br /&gt;
:'''Required and Orders fields on the Inventory tab now reflect today's orders and future orders.'''&lt;br /&gt;
&lt;br /&gt;
Reprint Invoices&lt;br /&gt;
:When checking the &amp;quot;Use alternate form&amp;quot; checkbox or changing the selected form, update the Printer Name on screen to reflect the new selected printer.&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:Fix exception &amp;quot;EOleException: -1 is not a valid value for field Slump: The allowed range is 0 to 25&amp;quot; at startup or when viewing a ticket with a negative batched slump value (introduced in 4.6.1.1.)&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Field VOID_SESSION_NO not found&amp;quot; when moving off a void ticket using OK or PgUp/PgDn (introduced in 4.7.3.5.)&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
Inventory Transfers&lt;br /&gt;
:Fix to no longer adjust the &amp;quot;Qty On Order&amp;quot; of either product when posting the batch.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote List&lt;br /&gt;
:'''Add sequence options &amp;quot;Quote Date, Prospect Name, File #&amp;quot; and &amp;quot;Quote Date, Prospect Id, File #&amp;quot;.'''&lt;br /&gt;
:'''Add selection by File #.'''&lt;br /&gt;
:'''Add File # column to summary/detail reports.'''&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:When creating an order while booking a job, copy the Tax Code 2 and Tax Code 3 fields from quote detail to order detail.&lt;br /&gt;
:When creating an order while booking/rebooking a job, properly assign the current SessionNo and create a new TransNo for the new order.&lt;br /&gt;
:When switching from a quote with GPS coordinates to one without, or vice versa, or to a quote with different GPS coordinates, the Plant Id dropdown would not select the correct plant when typing in the Plant Id.&lt;br /&gt;
:The Email BCC and Receipt fields were truncating the saved system option values to 80 characters.&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import due date.'''&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Import C/M Transactions&lt;br /&gt;
:The option will now close itself after successfully importing a batch of transactions. (This will generate a new Session #/Batch Id when the user re-opens the option to do the next batch.)&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''Add the &amp;quot;payrollRunType&amp;quot; field to the payroll run drop-down list.'''&lt;br /&gt;
:'''Add system option to optionally consolidate C/M check/direct deposit transactions by Check Sequence.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Fix exception &amp;quot;EDBClient&amp;quot; when deleting a query.&lt;br /&gt;
&lt;br /&gt;
Sales Tax&lt;br /&gt;
:Modified sales tax calculation to properly handle a negative taxable amount.&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:Delete obsolete files when updating an existing Keystone installation.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Reduce delay when closing the menu.&lt;br /&gt;
:Set a default password for the &amp;quot;ADMIN&amp;quot; user when installing a new system.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix issue where window handles with a value greater than a 32-bit unsigned integer would cause errors (including &amp;quot;P3 Invalid&amp;quot; message when starting an option from the menu.)&lt;br /&gt;
:Ensure that the Application Server &amp;quot;ping&amp;quot; is executed once per client application.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
  &lt;br /&gt;
Application Server&lt;br /&gt;
:Fixed to properly set the system Serial # when the server crashes/is killed and restarts automatically.&lt;br /&gt;
:Notify KServer when a company is added/deleted/changed.&lt;br /&gt;
:Ensure that the Plant Id is always specified when changing a load status to Begin Load.&lt;br /&gt;
:When a new ticket is added, use the Last Change datetime value as the StatusDateTime value for the load.&lt;br /&gt;
:When changing the load status to End Load, fix data when a pre-ticketed load never gets an At Plant status from its previous load.&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Move KServer &amp;quot;notifyordercomplete&amp;quot; endpoint from Driver API to Windows Client Dispatch methods API.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Add order location notify device for Keystone Online.'''&lt;br /&gt;
:Change default product code length to 20 characters for ALL ULINK batch controls.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;KCompanyReset&amp;quot; action.'''&lt;br /&gt;
:'''Add &amp;quot;validate&amp;quot; parameter to &amp;quot;KDBRestore&amp;quot; action.'''&lt;br /&gt;
:Fix &amp;quot;ClearCaches&amp;quot; action.&lt;br /&gt;
:Fix &amp;quot;NextEndPoint&amp;quot; action to support cross-authorization endpoints.&lt;br /&gt;
:Limit maximum number of request threads to 16 (reduces resource usage.)&lt;br /&gt;
:Raise exception when resource is not found when executing an AutoRun endpoint or when executing an endpoint within a query.&lt;br /&gt;
:Rollback all database changes for the request if an &amp;quot;exception&amp;quot; action was executed.&lt;br /&gt;
:Improve reliability of startup/shutdown.&lt;br /&gt;
:'''Driver API: Add &amp;quot;notifyorderlocation&amp;quot; endpoint.'''&lt;br /&gt;
:Driver API: Removed endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;&lt;br /&gt;
:'''External AICrete API v2: New API for AICrete which requires authorization header.'''&lt;br /&gt;
:'''External AICrete Datatables: Common datatables unit for AICrete APIs.'''&lt;br /&gt;
:'''External Salesforce API v2: New API for Salesforce which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont API v2: New API for Stonemont which requires authorization header.'''&lt;br /&gt;
:'''External Stonemont Datatables: Common datatables unit for Stonemont APIs.'''&lt;br /&gt;
:Keystone Online APIs: Now require authorization header.&lt;br /&gt;
:Windows Client Device Autorun API v2: Fix &amp;quot;trxsync&amp;quot; endpoint.&lt;br /&gt;
:Windows Client Device Autorun API v2: Change &amp;quot;loadautoreturn&amp;quot; endpoint to &amp;quot;processautoreturn&amp;quot;.&lt;br /&gt;
:'''Windows Client Device API v2: Add &amp;quot;loadautoreturn&amp;quot; endpoint to auto-return a single load.'''&lt;br /&gt;
:'''Windows Client Dispatch Methods API: Add endpoints &amp;quot;notifyordercomplete&amp;quot;, &amp;quot;notifyorderlocation&amp;quot;, &amp;quot;notifyorderroute&amp;quot; and &amp;quot;updateordcmpnotify.&amp;quot;'''&lt;br /&gt;
:Windows Client Driver Autorun API: Fix &amp;quot;ordcmpautonotify&amp;quot; endpoint to properly execute the &amp;quot;notifyordercomplete&amp;quot; endpoint which is in a different root URL.&lt;br /&gt;
:Windows Client Quote Method API: Modify &amp;quot;Create Order&amp;quot; endpoint to copy TAX_CODE_2 and TAX_CODE_3 fields from quote detail to order detail.&lt;br /&gt;
:Windows Client Quote Methods API: Fix &amp;quot;createorder&amp;quot; endpoint to properly assign SESSION_NO and TRANS_NO for the new order, and to assign JOB_SESSION_NO and JOB_TRANS_NO.&lt;br /&gt;
:'''Windows Client Quote Reporting API: Add FILE_NO parameter to QTSummaryQuoteList endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API: Add &amp;quot;companyreset&amp;quot; endpoint.'''&lt;br /&gt;
:'''Windows Client System Database API v2: Add &amp;quot;validate&amp;quot; parameter to &amp;quot;dbrestore&amp;quot; endpoint.'''&lt;br /&gt;
:Windows Client Ticketing Lookup API: Fix &amp;quot;rdmTIPlant/cdsKey&amp;quot; endpoint to be sequenced by Plant Id.&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1664</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1664"/>
		<updated>2025-02-12T21:49:03Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 4.7.16''' (2/12/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.16 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1663</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1663"/>
		<updated>2025-02-12T21:28:27Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.16 - 2/12/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to properly handle Impound/Invoice cash management transactions to a different account than check/direct deposit transactions.&lt;br /&gt;
:When building the list of payroll runs, include all runs between 1 year in the past to 1 year in the future.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.15 - 2/6/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple pay groups.&lt;br /&gt;
:The Payroll Run dropdown list now includes the pay group name.&lt;br /&gt;
:Performance improvement when retrieving G/L data from iSolved.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.14 - 2/5/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Remove non-completed (void) payroll runs from list of payroll runs.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.13 - 1/23/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple legal entities under one client.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.12 - 1/21/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import invoice Due Date.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple clients.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.11 - 1/11/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2 (IL, ND, OR states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.10 - 1/3/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1c (LA state.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.9 - 12/28/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1b (MT, NC, VT states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.8 - 12/23/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1a (Federal, AR, HI, IN, MN, RI, WV states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.7 - 12/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1 (Federal-preliminary.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.6 - 12/3/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:'''Carry &amp;quot;Show when order accessed&amp;quot; field from job when copying an order and changing the job on an order.'''&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approval&lt;br /&gt;
:'''Add &amp;quot;Comment&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Auto Hold Tck&amp;quot; checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Alt Address&amp;quot; tab to allow entry of an alternate address (informational only.)'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:'''Place imported ticket on hold based on the new &amp;quot;Auto Hold Tck&amp;quot; options in Customer/Job Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Move &amp;quot;Plant Mix Type&amp;quot; to Dispatch tab.&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:Change &amp;quot;Show Dispatch Warning&amp;quot; checkbox description to &amp;quot;Show when job used in order.&amp;quot;&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File # and is booked as a job.)'''&lt;br /&gt;
:'''Add new &amp;quot;Job Search&amp;quot; dialog when F4 pressed in Job Id field.'''&lt;br /&gt;
:'''Add blue background (indicating F4 search) to the Job Id field.'''&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
On Order Maintenance&lt;br /&gt;
:Fix inability to edit &amp;quot;Qty On Order&amp;quot; field for stocked products (introduced in 4.6.)&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Generate unique File # when adding a new quote.'''&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File #.)'''&lt;br /&gt;
:'''Add ability to search on File #, Comment 1 and Comment 2 to F4 Quote Search.'''&lt;br /&gt;
:Replaced calendar control on F4 Quote Search dialog to resolve issues with highlighting days containing quotes.&lt;br /&gt;
:'''When booking a job, copy the &amp;quot;File #&amp;quot; field from the quote to the new job.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State 1099 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
P.O. Receipt Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a receipt.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Expression expected but nothing found&amp;quot; when importing C/M transactions where none of the G/L transactions reference C/M bank accounts.&lt;br /&gt;
:Fix summarization logic for C/M impound, invoice and other transactions to process each record.&lt;br /&gt;
:When summarizing C/M process all transactions other than Check/DirDep (to include Other transaction types.)&lt;br /&gt;
:'''Add system options for Earn and Other G/L Item Categories.'''&lt;br /&gt;
:'''Add system option to control G/L consolidation by G/L item category (default is to consolidate all item categories except Check/DirDep/Earn.)'''&lt;br /&gt;
:Fix overlapping checkbox &amp;quot;Show Trx Description 2&amp;quot; (introduced in 4.7.4.)&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
ACA 1094/1095 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State W-2 Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal W-2C (Corrections) Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12b (KY, ME, MI states.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:'''Add &amp;quot;Quotes&amp;quot; option to the &amp;quot;Restricted to Module&amp;quot; dropdown list on the Save Query dialog.'''&lt;br /&gt;
&lt;br /&gt;
PDF Viewer&lt;br /&gt;
:'''Save/restore form state, size and position from run to run.'''&lt;br /&gt;
:'''Show currently loaded PDF filename in form caption.'''&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:'''When building query menu, add Quotes option to the retricted to module logic.'''&lt;br /&gt;
:Take user security roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add new options under G/L-&amp;gt;Import Payroll Options: ISolved GL Category (Earn), ISolved GL Category (Other), ISolved GL Consolidation by Item Category.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Online Dashboard API: New API added to support Python dashboard.'''&lt;br /&gt;
:Windows Client A/R Lookup API: Modify query in &amp;quot;rdmARJobPrice/cdsKey&amp;quot; endpoint to support new F4 Job Search dialog in Job Price Maintenance.&lt;br /&gt;
:Windows Client Quote Lookup API: Modify query in &amp;quot;rdmQTQuote/cdsKey&amp;quot; endpoint to support File #, Comment 1 and Comment 2 fields in F4 Quote Search dialog in Quote Maintenance.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.5 - 11/9/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12 (Social Security wage base for 2025.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.4 - 11/1/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Mix Design Maintenance&lt;br /&gt;
:Filter product lookup to include only Mix type products.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
:'''Highlight loads for a future date with a yellow background.'''&lt;br /&gt;
:'''When a load override time is prior to the order delivery time, prompt user to choose to schedule at the earliest possible time today or to schedule for tomorrow.'''&lt;br /&gt;
:Update the load override time when recalculating loads if necessary.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Move &amp;quot;View Order&amp;quot; button to bottom-most position on the Order popup dialog.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Web Orders&amp;quot; checkbox to Contacts grid.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
&lt;br /&gt;
Open Ticket Stack&lt;br /&gt;
:'''When the Customer Id is changed on a ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Invoices&lt;br /&gt;
:'''Add ability to print Order Contact and Phone Number on invoice.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:'''When the Customer Id is changed on the ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Print Quotes&lt;br /&gt;
:'''Add ability to print the product's Description 1 and 2 fields on the quote form.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
A/P Inquiry&lt;br /&gt;
:'''Add &amp;quot;Last Ck#&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Select Invoice for Payment&lt;br /&gt;
:If user does not have security role permission for C/M, do not show the C/M account balance.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
G/L Batch List&lt;br /&gt;
:'''Add user checkbox for &amp;quot;Show Trx Description 2&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''New option added to the G/L Entry/Inquiry menu (used to import transactions from iSolved payroll.)'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11a.'''&lt;br /&gt;
&lt;br /&gt;
Timecard Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Take user roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add &amp;quot;Import Payroll Options&amp;quot; section to G/L options.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Update G/L, C/M and J/C post batch logic to handle imported iSolved transaction batches.&lt;br /&gt;
:rdmARTicket: eliminate need for separate transaction for qryClearInvSort, qryGenInvSort and qryTktInvSort queries.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Digital Fleet ticket XML export: add &amp;quot;usage_desc&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server&lt;br /&gt;
:A/R Lookup API: Modify query in &amp;quot;rdmARProduct/cdsAutoProductLookup&amp;quot; endpoint to ignore products marked inactive.&lt;br /&gt;
:A/R Lookup API: Modify endpoints to add filter parameters: rdmARProduct/cdsLookupFirst, rdmARProduct/cdsLookupLast, rdmARProduct/cdsLookupNext, rdmARProduct/cdsLookupPrior.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactLookup&amp;quot; and &amp;quot;ContactList&amp;quot; endpoints to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.3 - 10/17/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11 (IN counties.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix issue where an empty white screen appears when viewing the map.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Fix issue where some anti-virus software (Sonicwall Gateway is one example) may block the transfer of the pending Keystone update to local workstations.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.2 - 10/11/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to incorporate necessary changes for &amp;quot;split order&amp;quot; functionality.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set the load number in the ticket.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set order fields so that voiding the ticket works correctly.&lt;br /&gt;
:Fix order load alert messages not working (introduced in 4.5.6.2.)&lt;br /&gt;
:'''Add new system option &amp;quot;Split Orders by Load Plant&amp;quot; which controls whether split orders are available or not.'''&lt;br /&gt;
:'''Add Plant Id to status pop-up.'''&lt;br /&gt;
:'''Add optional &amp;quot;OrdPlt&amp;quot; field to schedule grid (Plant Id from order.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix exception &amp;quot;Field MM_ADJUST_QTY_FLAG not found&amp;quot; when sending mix design containing mix modifier with ticket.&lt;br /&gt;
:When loading mix design containing mix modifier properly handle the case where the Adjust flag on the mix modifier component is checked.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:Fix exception &amp;quot;Unknown Parameter KEY&amp;quot; when you edit an order immediately after opening the option, then try to ticket or edit an order after that.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&amp;lt;BR&amp;gt;&lt;br /&gt;
Cash Posting&amp;lt;BR&amp;gt;&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Do not require Tax Exempt Id for non-taxable customers that are Inactive.&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:When reading CSV file, strip the Excel UTF-8 BOM characters from the first record.&lt;br /&gt;
&lt;br /&gt;
Prepare Remote Ticketing Data&lt;br /&gt;
:'''Add client-side log messages.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:Modify invoice generation logic to include sequence number when generating sort sequence for the invoicing procedure. (Fixes issues introduced in 4.7.)&lt;br /&gt;
&lt;br /&gt;
Sales Tax Report&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Cannot modify a read-only dataset&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the &amp;quot;Run Queries in Main Thread&amp;quot; system section option is checked.&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the Tax Entity Type is &amp;quot;Locality&amp;quot; and one of the tax localities has a blank description.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Prospect Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Batch List&lt;br /&gt;
:'''Print transaction second description line if present.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R10.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Updated to version 25.02.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:When releasing locked tickets, clear the Z$ARTGENINVSORT table for the invoice sessions that are released.&lt;br /&gt;
:When retrieving pending web update, eliminate possibility of endless loop which consumes a large amount of resources in KServer.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix auto-task handling to properly set the location of the Application Server (introduced in 4.5.5.1.)&lt;br /&gt;
:When processing an auto-task, initialize client-side log.&lt;br /&gt;
:Decrease file chunk size to 1MB when reading/writing files from/to KServer.&lt;br /&gt;
:When reading file from KServer, raise exception if the response content type is not valid.&lt;br /&gt;
:When reading file from KServer, raise exception if an attempt is made to read the same file chunk twice.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:When printing invoices, clear the Z$ARTGENINVSORT table for the current session before generating the invoice sort records.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Fix possible memory leak in ActnReadFileChunk and ActnWriteFileChunk methods.&lt;br /&gt;
Online Customer Portal API: Modify &amp;quot;invoice&amp;quot; endpoint invoice query to properly calculate NON_TAXABLE_1, 2, and 3.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARProductStructure/cdsProdStructure&amp;quot; endpoint to include MM_ADJUST_QTY_FLAG.&lt;br /&gt;
:Windows Client A/R API: Moved query for &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint into stand-alone SQL file.&lt;br /&gt;
:Windows Client Dispatch API v2: Modify &amp;quot;rdmDISchedule/cdsGetSchedData&amp;quot; endpoint to add &amp;quot;SPLIT_ORDERS&amp;quot; parameter.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.1 - 9/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Fix issue when processing automatic products on a new order with a quoted line 1 product on a job (entering a product code caused the automatic products to be immediately added without giving an opportunity to enter the Qty Ordered.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Cash Posting&lt;br /&gt;
:Adjust position of Post Allow/Post Cash/Post Disc dialog box to be below/above the invoice being posted to.&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add system option to require Tax Id number to be entered for tax exempt customer (default ON.)'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Field SALES_LIST_PRICE not found&amp;quot; (introduced in 4.6.99.18.)&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix conversion from version 24.09 to handle issues when adding new foreign key constraints to ARTCSHDT and ARTINV tables.&lt;br /&gt;
&lt;br /&gt;
Reports&lt;br /&gt;
:Some reports were not respecting the default font/bold printer options.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;FormatCurr&amp;quot; function.'''&lt;br /&gt;
:Fix &amp;quot;StringReplace&amp;quot; function to handle NULL string parameters correctly.&lt;br /&gt;
:'''Add ability to store SQL statements in external &amp;quot;.sql&amp;quot; files using &amp;quot;sqlres&amp;quot; JSON property within a Query object.'''&lt;br /&gt;
:'''FX API: Modify &amp;quot;kpibymo&amp;quot; endpoint to add &amp;quot;workingdaysinmonth&amp;quot; field.'''&lt;br /&gt;
:'''Online Customer Portal API: Add &amp;quot;invoice&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7 - 8/30/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:When a job is entered for a new order or changed for an existing order, update the Pour Rate if the job specifies a Usage Type that specifies a Pour Rate.&lt;br /&gt;
:Fix scroll wheel not working correctly on Job Id dropdown.&lt;br /&gt;
:Do not copy the W/C Release Time field when copying an order.&lt;br /&gt;
:Fix &amp;quot;Another user has made changes...&amp;quot; message when using the &amp;quot;Cancel Order&amp;quot; button on a newly added/copied order.&lt;br /&gt;
:'''When cancelling an order, put the cancel reason into the Comment field of the &amp;quot;Order Status&amp;quot; field change event.'''&lt;br /&gt;
:Eliminate duplicate &amp;quot;Item Add&amp;quot; event generated when copying order.&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:Fix issue where field change events were sometimes not generated when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:'''Show the W/C Release Time as a hint when you hover on the W/C checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Print Orders&lt;br /&gt;
:'''Add handling for &amp;quot;mix multiplier&amp;quot; auto qty products.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Do not reset the truck available time if only the custom status is changed.&lt;br /&gt;
:Do not reset the truck to clocked out status after shipping and then voiding a load.&lt;br /&gt;
:Performance improvement when scrolling or clicking the order grid.&lt;br /&gt;
:'''Add &amp;quot;Plt Name&amp;quot; as an optional grid field.'''&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when attempting to assign one or more trucks to a specific order.&lt;br /&gt;
:Fix &amp;quot;Assign/Clear Order&amp;quot; truck pop-up option so it assigns the truck to the proper order/plant when a split order is involved.&lt;br /&gt;
:Fix dragging trucks to next to load grid, dragging next to load items to trucks, and dragging orders to trucks so they respect the truck's assigned order.&lt;br /&gt;
:Fix truck drop-down list on Swap Truck option so that it shows ALL available trucks (introduced in 4.5.6.1.)&lt;br /&gt;
:When displaying the Plant Truck Demand Graph, use the &amp;quot;Add Load to Plus Orders&amp;quot; setting from the Dispatch Truck Demand Graph.&lt;br /&gt;
:'''Add ability to prevent will-call orders from being shipped (contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Apply mix modifier quantity based on the new &amp;quot;Adjust&amp;quot; setting on the Mix Modifier tab in Product Maintenance.'''&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
Truck Demand Graph&lt;br /&gt;
:Change calculation of departure time for additional Plus load to be the End Pour time of the last load.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:'''Add &amp;quot;Qty Ord&amp;quot; as an optional grid field.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&lt;br /&gt;
:'''Add Ship To 2, 3 and 4 as optional grid fields.'''&lt;br /&gt;
:Fix missing QR code when previewing invoice that contains a QR code.&lt;br /&gt;
:Fix missing PDF hyperlink when printing to PDF from invoice preview form.&lt;br /&gt;
&lt;br /&gt;
Comparative Customer Sales Report&lt;br /&gt;
:'''Add product class selection.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a customer.&lt;br /&gt;
:Show all customer events except those related to customer prices.&lt;br /&gt;
:Change &amp;quot;Rename Customer&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Customer Price Maintenance&lt;br /&gt;
:Show only those events related to customer prices.&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Handle exceptions when calculating sales tax during ticket import.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Forms&amp;quot; tab which allows specifying a particular form to be used for tickets with this job.'''&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:'''Add new invoice separation options: Customer Id, Job Id, Order Id and Customer Id, Job Id, Ship To.'''&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:'''Add Order Id and the four Ship To fields as available fields on the form.'''&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a product.&lt;br /&gt;
:'''Add &amp;quot;Adjust&amp;quot; column to the grid on the Mix Modifier tab.'''&lt;br /&gt;
:Fix to properly set the Sales G/L account when a product is copied and the Sales G/L contains a plant mask.&lt;br /&gt;
:Change &amp;quot;Rename Product&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Product Sales by Customer Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Product Sales Report&lt;br /&gt;
:'''Add &amp;quot;Separate by Plant&amp;quot; checkbox which prints separate sections for each plant and does not print grand total.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Sales Tax Rate Maintenance&lt;br /&gt;
:'''Add &amp;quot;Geo State&amp;quot; and &amp;quot;Geo Id&amp;quot; fields to support tax authority lookup by GPS coordinates.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:'''Show Invoice Number at bottom left of screen for sales history tickets.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:'''Use job/customer specific ticket form when printing ticket if specified.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:Set the payment method for imported invoices from the vendor.&lt;br /&gt;
&lt;br /&gt;
Re-Print ACH Stubs&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Checks&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:Change &amp;quot;Rename Vendor&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Statement Reconciliation&lt;br /&gt;
:Properly separate Check No and Check Amount columns based on check key.&lt;br /&gt;
:Fix deposit history drilldown into combined deposits to show the original checks from all the sessions that were combined into the single deposit.&lt;br /&gt;
:Record the last change date/time and user when generating combined deposits.&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R9.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:'''Record the status reason code when setting one of the eight ticket times when the load status is changed.'''&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Do not record batch results if there are no batch results present from the batch device.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:When processing batch results from a ULINK device, ignore an ingredient if it's name is empty.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add HaulHub/DOT support for these states: ID, KY, TN, WI.'''&lt;br /&gt;
:'''Add new optional boolean parameter to &amp;quot;StringReplace&amp;quot; function for replacing all occurrences of the pattern.'''&lt;br /&gt;
:'''External AICrete API: New API for interfacing with AICrete.'''&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactInfo&amp;quot; endpoint to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to eliminate &amp;quot;UMTotals&amp;quot; array and replace with discrete fields in the invoice object (significant performance improvement.)&lt;br /&gt;
:Windows Client A/R API: Modify &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint to include SESSION_NO and TRANS_NO fields from ARTCSHHD table.&lt;br /&gt;
:Windows Client A/R API: Fix &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; query to properly return A/R check information for combined deposits.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARAllTickets/cdsMaster&amp;quot; endpoint to include INVOICE_NO and INVOICE_DATE fields for sales history tickets.&lt;br /&gt;
:Windows Client A/R Report API: Fix query in &amp;quot;ARDocumentList&amp;quot; endpoint (now returns the correct ticket when tickets exist in both the plant and sales ticket tables.)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;TicketProducts&amp;quot; query in &amp;quot;VehicleStatusUpdate&amp;quot; endpoint to pull ticket detail from all three ticket tables (plant, office, sales.)&lt;br /&gt;
:Windows Client Dispatch API v2: Fix query in &amp;quot;rdmDISchedule/cdsDIAvailTrucks&amp;quot; endpoint to return LOCK_ORDER_PLANT_NO field.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:'''Now supports installing on Windows 11 for ARM (experimental.)'''&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add search window to help locate system options.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1662</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1662"/>
		<updated>2025-02-07T01:19:30Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 4.7.15''' (2/6/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.15 or higher before using the Keystone Import Payroll Transactions option in G/L.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1661</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1661"/>
		<updated>2025-02-07T00:55:57Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.15 - 2/6/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple pay groups.&lt;br /&gt;
:The Payroll Run dropdown list now includes the pay group name.&lt;br /&gt;
:Performance improvement when retrieving G/L data from iSolved.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.14 - 2/5/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Remove non-completed (void) payroll runs from list of payroll runs.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.13 - 1/23/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple legal entities under one client.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.12 - 1/21/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import invoice Due Date.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple clients.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.11 - 1/11/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2 (IL, ND, OR states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.10 - 1/3/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1c (LA state.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.9 - 12/28/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1b (MT, NC, VT states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.8 - 12/23/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1a (Federal, AR, HI, IN, MN, RI, WV states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.7 - 12/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1 (Federal-preliminary.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.6 - 12/3/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:'''Carry &amp;quot;Show when order accessed&amp;quot; field from job when copying an order and changing the job on an order.'''&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approval&lt;br /&gt;
:'''Add &amp;quot;Comment&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Auto Hold Tck&amp;quot; checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Alt Address&amp;quot; tab to allow entry of an alternate address (informational only.)'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:'''Place imported ticket on hold based on the new &amp;quot;Auto Hold Tck&amp;quot; options in Customer/Job Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Move &amp;quot;Plant Mix Type&amp;quot; to Dispatch tab.&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:Change &amp;quot;Show Dispatch Warning&amp;quot; checkbox description to &amp;quot;Show when job used in order.&amp;quot;&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File # and is booked as a job.)'''&lt;br /&gt;
:'''Add new &amp;quot;Job Search&amp;quot; dialog when F4 pressed in Job Id field.'''&lt;br /&gt;
:'''Add blue background (indicating F4 search) to the Job Id field.'''&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
On Order Maintenance&lt;br /&gt;
:Fix inability to edit &amp;quot;Qty On Order&amp;quot; field for stocked products (introduced in 4.6.)&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Generate unique File # when adding a new quote.'''&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File #.)'''&lt;br /&gt;
:'''Add ability to search on File #, Comment 1 and Comment 2 to F4 Quote Search.'''&lt;br /&gt;
:Replaced calendar control on F4 Quote Search dialog to resolve issues with highlighting days containing quotes.&lt;br /&gt;
:'''When booking a job, copy the &amp;quot;File #&amp;quot; field from the quote to the new job.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State 1099 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
P.O. Receipt Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a receipt.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Expression expected but nothing found&amp;quot; when importing C/M transactions where none of the G/L transactions reference C/M bank accounts.&lt;br /&gt;
:Fix summarization logic for C/M impound, invoice and other transactions to process each record.&lt;br /&gt;
:When summarizing C/M process all transactions other than Check/DirDep (to include Other transaction types.)&lt;br /&gt;
:'''Add system options for Earn and Other G/L Item Categories.'''&lt;br /&gt;
:'''Add system option to control G/L consolidation by G/L item category (default is to consolidate all item categories except Check/DirDep/Earn.)'''&lt;br /&gt;
:Fix overlapping checkbox &amp;quot;Show Trx Description 2&amp;quot; (introduced in 4.7.4.)&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
ACA 1094/1095 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State W-2 Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal W-2C (Corrections) Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12b (KY, ME, MI states.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:'''Add &amp;quot;Quotes&amp;quot; option to the &amp;quot;Restricted to Module&amp;quot; dropdown list on the Save Query dialog.'''&lt;br /&gt;
&lt;br /&gt;
PDF Viewer&lt;br /&gt;
:'''Save/restore form state, size and position from run to run.'''&lt;br /&gt;
:'''Show currently loaded PDF filename in form caption.'''&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:'''When building query menu, add Quotes option to the retricted to module logic.'''&lt;br /&gt;
:Take user security roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add new options under G/L-&amp;gt;Import Payroll Options: ISolved GL Category (Earn), ISolved GL Category (Other), ISolved GL Consolidation by Item Category.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Online Dashboard API: New API added to support Python dashboard.'''&lt;br /&gt;
:Windows Client A/R Lookup API: Modify query in &amp;quot;rdmARJobPrice/cdsKey&amp;quot; endpoint to support new F4 Job Search dialog in Job Price Maintenance.&lt;br /&gt;
:Windows Client Quote Lookup API: Modify query in &amp;quot;rdmQTQuote/cdsKey&amp;quot; endpoint to support File #, Comment 1 and Comment 2 fields in F4 Quote Search dialog in Quote Maintenance.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.5 - 11/9/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12 (Social Security wage base for 2025.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.4 - 11/1/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Mix Design Maintenance&lt;br /&gt;
:Filter product lookup to include only Mix type products.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
:'''Highlight loads for a future date with a yellow background.'''&lt;br /&gt;
:'''When a load override time is prior to the order delivery time, prompt user to choose to schedule at the earliest possible time today or to schedule for tomorrow.'''&lt;br /&gt;
:Update the load override time when recalculating loads if necessary.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Move &amp;quot;View Order&amp;quot; button to bottom-most position on the Order popup dialog.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Web Orders&amp;quot; checkbox to Contacts grid.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
&lt;br /&gt;
Open Ticket Stack&lt;br /&gt;
:'''When the Customer Id is changed on a ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Invoices&lt;br /&gt;
:'''Add ability to print Order Contact and Phone Number on invoice.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:'''When the Customer Id is changed on the ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Print Quotes&lt;br /&gt;
:'''Add ability to print the product's Description 1 and 2 fields on the quote form.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
A/P Inquiry&lt;br /&gt;
:'''Add &amp;quot;Last Ck#&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Select Invoice for Payment&lt;br /&gt;
:If user does not have security role permission for C/M, do not show the C/M account balance.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
G/L Batch List&lt;br /&gt;
:'''Add user checkbox for &amp;quot;Show Trx Description 2&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''New option added to the G/L Entry/Inquiry menu (used to import transactions from iSolved payroll.)'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11a.'''&lt;br /&gt;
&lt;br /&gt;
Timecard Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Take user roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add &amp;quot;Import Payroll Options&amp;quot; section to G/L options.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Update G/L, C/M and J/C post batch logic to handle imported iSolved transaction batches.&lt;br /&gt;
:rdmARTicket: eliminate need for separate transaction for qryClearInvSort, qryGenInvSort and qryTktInvSort queries.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Digital Fleet ticket XML export: add &amp;quot;usage_desc&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server&lt;br /&gt;
:A/R Lookup API: Modify query in &amp;quot;rdmARProduct/cdsAutoProductLookup&amp;quot; endpoint to ignore products marked inactive.&lt;br /&gt;
:A/R Lookup API: Modify endpoints to add filter parameters: rdmARProduct/cdsLookupFirst, rdmARProduct/cdsLookupLast, rdmARProduct/cdsLookupNext, rdmARProduct/cdsLookupPrior.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactLookup&amp;quot; and &amp;quot;ContactList&amp;quot; endpoints to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.3 - 10/17/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11 (IN counties.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix issue where an empty white screen appears when viewing the map.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Fix issue where some anti-virus software (Sonicwall Gateway is one example) may block the transfer of the pending Keystone update to local workstations.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.2 - 10/11/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to incorporate necessary changes for &amp;quot;split order&amp;quot; functionality.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set the load number in the ticket.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set order fields so that voiding the ticket works correctly.&lt;br /&gt;
:Fix order load alert messages not working (introduced in 4.5.6.2.)&lt;br /&gt;
:'''Add new system option &amp;quot;Split Orders by Load Plant&amp;quot; which controls whether split orders are available or not.'''&lt;br /&gt;
:'''Add Plant Id to status pop-up.'''&lt;br /&gt;
:'''Add optional &amp;quot;OrdPlt&amp;quot; field to schedule grid (Plant Id from order.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix exception &amp;quot;Field MM_ADJUST_QTY_FLAG not found&amp;quot; when sending mix design containing mix modifier with ticket.&lt;br /&gt;
:When loading mix design containing mix modifier properly handle the case where the Adjust flag on the mix modifier component is checked.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:Fix exception &amp;quot;Unknown Parameter KEY&amp;quot; when you edit an order immediately after opening the option, then try to ticket or edit an order after that.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&amp;lt;BR&amp;gt;&lt;br /&gt;
Cash Posting&amp;lt;BR&amp;gt;&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Do not require Tax Exempt Id for non-taxable customers that are Inactive.&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:When reading CSV file, strip the Excel UTF-8 BOM characters from the first record.&lt;br /&gt;
&lt;br /&gt;
Prepare Remote Ticketing Data&lt;br /&gt;
:'''Add client-side log messages.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:Modify invoice generation logic to include sequence number when generating sort sequence for the invoicing procedure. (Fixes issues introduced in 4.7.)&lt;br /&gt;
&lt;br /&gt;
Sales Tax Report&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Cannot modify a read-only dataset&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the &amp;quot;Run Queries in Main Thread&amp;quot; system section option is checked.&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the Tax Entity Type is &amp;quot;Locality&amp;quot; and one of the tax localities has a blank description.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Prospect Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Batch List&lt;br /&gt;
:'''Print transaction second description line if present.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R10.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Updated to version 25.02.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:When releasing locked tickets, clear the Z$ARTGENINVSORT table for the invoice sessions that are released.&lt;br /&gt;
:When retrieving pending web update, eliminate possibility of endless loop which consumes a large amount of resources in KServer.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix auto-task handling to properly set the location of the Application Server (introduced in 4.5.5.1.)&lt;br /&gt;
:When processing an auto-task, initialize client-side log.&lt;br /&gt;
:Decrease file chunk size to 1MB when reading/writing files from/to KServer.&lt;br /&gt;
:When reading file from KServer, raise exception if the response content type is not valid.&lt;br /&gt;
:When reading file from KServer, raise exception if an attempt is made to read the same file chunk twice.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:When printing invoices, clear the Z$ARTGENINVSORT table for the current session before generating the invoice sort records.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Fix possible memory leak in ActnReadFileChunk and ActnWriteFileChunk methods.&lt;br /&gt;
Online Customer Portal API: Modify &amp;quot;invoice&amp;quot; endpoint invoice query to properly calculate NON_TAXABLE_1, 2, and 3.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARProductStructure/cdsProdStructure&amp;quot; endpoint to include MM_ADJUST_QTY_FLAG.&lt;br /&gt;
:Windows Client A/R API: Moved query for &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint into stand-alone SQL file.&lt;br /&gt;
:Windows Client Dispatch API v2: Modify &amp;quot;rdmDISchedule/cdsGetSchedData&amp;quot; endpoint to add &amp;quot;SPLIT_ORDERS&amp;quot; parameter.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.1 - 9/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Fix issue when processing automatic products on a new order with a quoted line 1 product on a job (entering a product code caused the automatic products to be immediately added without giving an opportunity to enter the Qty Ordered.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Cash Posting&lt;br /&gt;
:Adjust position of Post Allow/Post Cash/Post Disc dialog box to be below/above the invoice being posted to.&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add system option to require Tax Id number to be entered for tax exempt customer (default ON.)'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Field SALES_LIST_PRICE not found&amp;quot; (introduced in 4.6.99.18.)&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix conversion from version 24.09 to handle issues when adding new foreign key constraints to ARTCSHDT and ARTINV tables.&lt;br /&gt;
&lt;br /&gt;
Reports&lt;br /&gt;
:Some reports were not respecting the default font/bold printer options.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;FormatCurr&amp;quot; function.'''&lt;br /&gt;
:Fix &amp;quot;StringReplace&amp;quot; function to handle NULL string parameters correctly.&lt;br /&gt;
:'''Add ability to store SQL statements in external &amp;quot;.sql&amp;quot; files using &amp;quot;sqlres&amp;quot; JSON property within a Query object.'''&lt;br /&gt;
:'''FX API: Modify &amp;quot;kpibymo&amp;quot; endpoint to add &amp;quot;workingdaysinmonth&amp;quot; field.'''&lt;br /&gt;
:'''Online Customer Portal API: Add &amp;quot;invoice&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7 - 8/30/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:When a job is entered for a new order or changed for an existing order, update the Pour Rate if the job specifies a Usage Type that specifies a Pour Rate.&lt;br /&gt;
:Fix scroll wheel not working correctly on Job Id dropdown.&lt;br /&gt;
:Do not copy the W/C Release Time field when copying an order.&lt;br /&gt;
:Fix &amp;quot;Another user has made changes...&amp;quot; message when using the &amp;quot;Cancel Order&amp;quot; button on a newly added/copied order.&lt;br /&gt;
:'''When cancelling an order, put the cancel reason into the Comment field of the &amp;quot;Order Status&amp;quot; field change event.'''&lt;br /&gt;
:Eliminate duplicate &amp;quot;Item Add&amp;quot; event generated when copying order.&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:Fix issue where field change events were sometimes not generated when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:'''Show the W/C Release Time as a hint when you hover on the W/C checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Print Orders&lt;br /&gt;
:'''Add handling for &amp;quot;mix multiplier&amp;quot; auto qty products.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Do not reset the truck available time if only the custom status is changed.&lt;br /&gt;
:Do not reset the truck to clocked out status after shipping and then voiding a load.&lt;br /&gt;
:Performance improvement when scrolling or clicking the order grid.&lt;br /&gt;
:'''Add &amp;quot;Plt Name&amp;quot; as an optional grid field.'''&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when attempting to assign one or more trucks to a specific order.&lt;br /&gt;
:Fix &amp;quot;Assign/Clear Order&amp;quot; truck pop-up option so it assigns the truck to the proper order/plant when a split order is involved.&lt;br /&gt;
:Fix dragging trucks to next to load grid, dragging next to load items to trucks, and dragging orders to trucks so they respect the truck's assigned order.&lt;br /&gt;
:Fix truck drop-down list on Swap Truck option so that it shows ALL available trucks (introduced in 4.5.6.1.)&lt;br /&gt;
:When displaying the Plant Truck Demand Graph, use the &amp;quot;Add Load to Plus Orders&amp;quot; setting from the Dispatch Truck Demand Graph.&lt;br /&gt;
:'''Add ability to prevent will-call orders from being shipped (contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Apply mix modifier quantity based on the new &amp;quot;Adjust&amp;quot; setting on the Mix Modifier tab in Product Maintenance.'''&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
Truck Demand Graph&lt;br /&gt;
:Change calculation of departure time for additional Plus load to be the End Pour time of the last load.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:'''Add &amp;quot;Qty Ord&amp;quot; as an optional grid field.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&lt;br /&gt;
:'''Add Ship To 2, 3 and 4 as optional grid fields.'''&lt;br /&gt;
:Fix missing QR code when previewing invoice that contains a QR code.&lt;br /&gt;
:Fix missing PDF hyperlink when printing to PDF from invoice preview form.&lt;br /&gt;
&lt;br /&gt;
Comparative Customer Sales Report&lt;br /&gt;
:'''Add product class selection.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a customer.&lt;br /&gt;
:Show all customer events except those related to customer prices.&lt;br /&gt;
:Change &amp;quot;Rename Customer&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Customer Price Maintenance&lt;br /&gt;
:Show only those events related to customer prices.&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Handle exceptions when calculating sales tax during ticket import.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Forms&amp;quot; tab which allows specifying a particular form to be used for tickets with this job.'''&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:'''Add new invoice separation options: Customer Id, Job Id, Order Id and Customer Id, Job Id, Ship To.'''&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:'''Add Order Id and the four Ship To fields as available fields on the form.'''&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a product.&lt;br /&gt;
:'''Add &amp;quot;Adjust&amp;quot; column to the grid on the Mix Modifier tab.'''&lt;br /&gt;
:Fix to properly set the Sales G/L account when a product is copied and the Sales G/L contains a plant mask.&lt;br /&gt;
:Change &amp;quot;Rename Product&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Product Sales by Customer Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Product Sales Report&lt;br /&gt;
:'''Add &amp;quot;Separate by Plant&amp;quot; checkbox which prints separate sections for each plant and does not print grand total.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Sales Tax Rate Maintenance&lt;br /&gt;
:'''Add &amp;quot;Geo State&amp;quot; and &amp;quot;Geo Id&amp;quot; fields to support tax authority lookup by GPS coordinates.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:'''Show Invoice Number at bottom left of screen for sales history tickets.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:'''Use job/customer specific ticket form when printing ticket if specified.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:Set the payment method for imported invoices from the vendor.&lt;br /&gt;
&lt;br /&gt;
Re-Print ACH Stubs&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Checks&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:Change &amp;quot;Rename Vendor&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Statement Reconciliation&lt;br /&gt;
:Properly separate Check No and Check Amount columns based on check key.&lt;br /&gt;
:Fix deposit history drilldown into combined deposits to show the original checks from all the sessions that were combined into the single deposit.&lt;br /&gt;
:Record the last change date/time and user when generating combined deposits.&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R9.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:'''Record the status reason code when setting one of the eight ticket times when the load status is changed.'''&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Do not record batch results if there are no batch results present from the batch device.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:When processing batch results from a ULINK device, ignore an ingredient if it's name is empty.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add HaulHub/DOT support for these states: ID, KY, TN, WI.'''&lt;br /&gt;
:'''Add new optional boolean parameter to &amp;quot;StringReplace&amp;quot; function for replacing all occurrences of the pattern.'''&lt;br /&gt;
:'''External AICrete API: New API for interfacing with AICrete.'''&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactInfo&amp;quot; endpoint to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to eliminate &amp;quot;UMTotals&amp;quot; array and replace with discrete fields in the invoice object (significant performance improvement.)&lt;br /&gt;
:Windows Client A/R API: Modify &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint to include SESSION_NO and TRANS_NO fields from ARTCSHHD table.&lt;br /&gt;
:Windows Client A/R API: Fix &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; query to properly return A/R check information for combined deposits.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARAllTickets/cdsMaster&amp;quot; endpoint to include INVOICE_NO and INVOICE_DATE fields for sales history tickets.&lt;br /&gt;
:Windows Client A/R Report API: Fix query in &amp;quot;ARDocumentList&amp;quot; endpoint (now returns the correct ticket when tickets exist in both the plant and sales ticket tables.)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;TicketProducts&amp;quot; query in &amp;quot;VehicleStatusUpdate&amp;quot; endpoint to pull ticket detail from all three ticket tables (plant, office, sales.)&lt;br /&gt;
:Windows Client Dispatch API v2: Fix query in &amp;quot;rdmDISchedule/cdsDIAvailTrucks&amp;quot; endpoint to return LOCK_ORDER_PLANT_NO field.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:'''Now supports installing on Windows 11 for ARM (experimental.)'''&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add search window to help locate system options.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1660</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1660"/>
		<updated>2025-02-06T13:47:37Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 4.7.14''' (2/5/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.14 or higher before using the Keystone Import Payroll Transactions option in G/L.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_iSolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
:(via File or API)&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1659</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1659"/>
		<updated>2025-02-06T13:44:00Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.14 - 2/5/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Remove non-completed (void) payroll runs from list of payroll runs.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.13 - 1/23/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple legal entities under one client.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.12 - 1/21/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import invoice Due Date.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple clients.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.11 - 1/11/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2 (IL, ND, OR states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.10 - 1/3/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1c (LA state.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.9 - 12/28/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1b (MT, NC, VT states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.8 - 12/23/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1a (Federal, AR, HI, IN, MN, RI, WV states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.7 - 12/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1 (Federal-preliminary.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.6 - 12/3/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:'''Carry &amp;quot;Show when order accessed&amp;quot; field from job when copying an order and changing the job on an order.'''&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approval&lt;br /&gt;
:'''Add &amp;quot;Comment&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Auto Hold Tck&amp;quot; checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Alt Address&amp;quot; tab to allow entry of an alternate address (informational only.)'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:'''Place imported ticket on hold based on the new &amp;quot;Auto Hold Tck&amp;quot; options in Customer/Job Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Move &amp;quot;Plant Mix Type&amp;quot; to Dispatch tab.&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:Change &amp;quot;Show Dispatch Warning&amp;quot; checkbox description to &amp;quot;Show when job used in order.&amp;quot;&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File # and is booked as a job.)'''&lt;br /&gt;
:'''Add new &amp;quot;Job Search&amp;quot; dialog when F4 pressed in Job Id field.'''&lt;br /&gt;
:'''Add blue background (indicating F4 search) to the Job Id field.'''&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
On Order Maintenance&lt;br /&gt;
:Fix inability to edit &amp;quot;Qty On Order&amp;quot; field for stocked products (introduced in 4.6.)&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Generate unique File # when adding a new quote.'''&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File #.)'''&lt;br /&gt;
:'''Add ability to search on File #, Comment 1 and Comment 2 to F4 Quote Search.'''&lt;br /&gt;
:Replaced calendar control on F4 Quote Search dialog to resolve issues with highlighting days containing quotes.&lt;br /&gt;
:'''When booking a job, copy the &amp;quot;File #&amp;quot; field from the quote to the new job.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State 1099 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
P.O. Receipt Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a receipt.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Expression expected but nothing found&amp;quot; when importing C/M transactions where none of the G/L transactions reference C/M bank accounts.&lt;br /&gt;
:Fix summarization logic for C/M impound, invoice and other transactions to process each record.&lt;br /&gt;
:When summarizing C/M process all transactions other than Check/DirDep (to include Other transaction types.)&lt;br /&gt;
:'''Add system options for Earn and Other G/L Item Categories.'''&lt;br /&gt;
:'''Add system option to control G/L consolidation by G/L item category (default is to consolidate all item categories except Check/DirDep/Earn.)'''&lt;br /&gt;
:Fix overlapping checkbox &amp;quot;Show Trx Description 2&amp;quot; (introduced in 4.7.4.)&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
ACA 1094/1095 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State W-2 Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal W-2C (Corrections) Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12b (KY, ME, MI states.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:'''Add &amp;quot;Quotes&amp;quot; option to the &amp;quot;Restricted to Module&amp;quot; dropdown list on the Save Query dialog.'''&lt;br /&gt;
&lt;br /&gt;
PDF Viewer&lt;br /&gt;
:'''Save/restore form state, size and position from run to run.'''&lt;br /&gt;
:'''Show currently loaded PDF filename in form caption.'''&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:'''When building query menu, add Quotes option to the retricted to module logic.'''&lt;br /&gt;
:Take user security roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add new options under G/L-&amp;gt;Import Payroll Options: ISolved GL Category (Earn), ISolved GL Category (Other), ISolved GL Consolidation by Item Category.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Online Dashboard API: New API added to support Python dashboard.'''&lt;br /&gt;
:Windows Client A/R Lookup API: Modify query in &amp;quot;rdmARJobPrice/cdsKey&amp;quot; endpoint to support new F4 Job Search dialog in Job Price Maintenance.&lt;br /&gt;
:Windows Client Quote Lookup API: Modify query in &amp;quot;rdmQTQuote/cdsKey&amp;quot; endpoint to support File #, Comment 1 and Comment 2 fields in F4 Quote Search dialog in Quote Maintenance.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.5 - 11/9/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12 (Social Security wage base for 2025.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.4 - 11/1/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Mix Design Maintenance&lt;br /&gt;
:Filter product lookup to include only Mix type products.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
:'''Highlight loads for a future date with a yellow background.'''&lt;br /&gt;
:'''When a load override time is prior to the order delivery time, prompt user to choose to schedule at the earliest possible time today or to schedule for tomorrow.'''&lt;br /&gt;
:Update the load override time when recalculating loads if necessary.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Move &amp;quot;View Order&amp;quot; button to bottom-most position on the Order popup dialog.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Web Orders&amp;quot; checkbox to Contacts grid.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
&lt;br /&gt;
Open Ticket Stack&lt;br /&gt;
:'''When the Customer Id is changed on a ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Invoices&lt;br /&gt;
:'''Add ability to print Order Contact and Phone Number on invoice.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:'''When the Customer Id is changed on the ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Print Quotes&lt;br /&gt;
:'''Add ability to print the product's Description 1 and 2 fields on the quote form.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
A/P Inquiry&lt;br /&gt;
:'''Add &amp;quot;Last Ck#&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Select Invoice for Payment&lt;br /&gt;
:If user does not have security role permission for C/M, do not show the C/M account balance.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
G/L Batch List&lt;br /&gt;
:'''Add user checkbox for &amp;quot;Show Trx Description 2&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''New option added to the G/L Entry/Inquiry menu (used to import transactions from iSolved payroll.)'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11a.'''&lt;br /&gt;
&lt;br /&gt;
Timecard Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Take user roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add &amp;quot;Import Payroll Options&amp;quot; section to G/L options.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Update G/L, C/M and J/C post batch logic to handle imported iSolved transaction batches.&lt;br /&gt;
:rdmARTicket: eliminate need for separate transaction for qryClearInvSort, qryGenInvSort and qryTktInvSort queries.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Digital Fleet ticket XML export: add &amp;quot;usage_desc&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server&lt;br /&gt;
:A/R Lookup API: Modify query in &amp;quot;rdmARProduct/cdsAutoProductLookup&amp;quot; endpoint to ignore products marked inactive.&lt;br /&gt;
:A/R Lookup API: Modify endpoints to add filter parameters: rdmARProduct/cdsLookupFirst, rdmARProduct/cdsLookupLast, rdmARProduct/cdsLookupNext, rdmARProduct/cdsLookupPrior.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactLookup&amp;quot; and &amp;quot;ContactList&amp;quot; endpoints to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.3 - 10/17/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11 (IN counties.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix issue where an empty white screen appears when viewing the map.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Fix issue where some anti-virus software (Sonicwall Gateway is one example) may block the transfer of the pending Keystone update to local workstations.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.2 - 10/11/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to incorporate necessary changes for &amp;quot;split order&amp;quot; functionality.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set the load number in the ticket.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set order fields so that voiding the ticket works correctly.&lt;br /&gt;
:Fix order load alert messages not working (introduced in 4.5.6.2.)&lt;br /&gt;
:'''Add new system option &amp;quot;Split Orders by Load Plant&amp;quot; which controls whether split orders are available or not.'''&lt;br /&gt;
:'''Add Plant Id to status pop-up.'''&lt;br /&gt;
:'''Add optional &amp;quot;OrdPlt&amp;quot; field to schedule grid (Plant Id from order.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix exception &amp;quot;Field MM_ADJUST_QTY_FLAG not found&amp;quot; when sending mix design containing mix modifier with ticket.&lt;br /&gt;
:When loading mix design containing mix modifier properly handle the case where the Adjust flag on the mix modifier component is checked.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:Fix exception &amp;quot;Unknown Parameter KEY&amp;quot; when you edit an order immediately after opening the option, then try to ticket or edit an order after that.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&amp;lt;BR&amp;gt;&lt;br /&gt;
Cash Posting&amp;lt;BR&amp;gt;&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Do not require Tax Exempt Id for non-taxable customers that are Inactive.&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:When reading CSV file, strip the Excel UTF-8 BOM characters from the first record.&lt;br /&gt;
&lt;br /&gt;
Prepare Remote Ticketing Data&lt;br /&gt;
:'''Add client-side log messages.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:Modify invoice generation logic to include sequence number when generating sort sequence for the invoicing procedure. (Fixes issues introduced in 4.7.)&lt;br /&gt;
&lt;br /&gt;
Sales Tax Report&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Cannot modify a read-only dataset&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the &amp;quot;Run Queries in Main Thread&amp;quot; system section option is checked.&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the Tax Entity Type is &amp;quot;Locality&amp;quot; and one of the tax localities has a blank description.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Prospect Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Batch List&lt;br /&gt;
:'''Print transaction second description line if present.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R10.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Updated to version 25.02.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:When releasing locked tickets, clear the Z$ARTGENINVSORT table for the invoice sessions that are released.&lt;br /&gt;
:When retrieving pending web update, eliminate possibility of endless loop which consumes a large amount of resources in KServer.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix auto-task handling to properly set the location of the Application Server (introduced in 4.5.5.1.)&lt;br /&gt;
:When processing an auto-task, initialize client-side log.&lt;br /&gt;
:Decrease file chunk size to 1MB when reading/writing files from/to KServer.&lt;br /&gt;
:When reading file from KServer, raise exception if the response content type is not valid.&lt;br /&gt;
:When reading file from KServer, raise exception if an attempt is made to read the same file chunk twice.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:When printing invoices, clear the Z$ARTGENINVSORT table for the current session before generating the invoice sort records.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Fix possible memory leak in ActnReadFileChunk and ActnWriteFileChunk methods.&lt;br /&gt;
Online Customer Portal API: Modify &amp;quot;invoice&amp;quot; endpoint invoice query to properly calculate NON_TAXABLE_1, 2, and 3.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARProductStructure/cdsProdStructure&amp;quot; endpoint to include MM_ADJUST_QTY_FLAG.&lt;br /&gt;
:Windows Client A/R API: Moved query for &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint into stand-alone SQL file.&lt;br /&gt;
:Windows Client Dispatch API v2: Modify &amp;quot;rdmDISchedule/cdsGetSchedData&amp;quot; endpoint to add &amp;quot;SPLIT_ORDERS&amp;quot; parameter.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.1 - 9/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Fix issue when processing automatic products on a new order with a quoted line 1 product on a job (entering a product code caused the automatic products to be immediately added without giving an opportunity to enter the Qty Ordered.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Cash Posting&lt;br /&gt;
:Adjust position of Post Allow/Post Cash/Post Disc dialog box to be below/above the invoice being posted to.&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add system option to require Tax Id number to be entered for tax exempt customer (default ON.)'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Field SALES_LIST_PRICE not found&amp;quot; (introduced in 4.6.99.18.)&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix conversion from version 24.09 to handle issues when adding new foreign key constraints to ARTCSHDT and ARTINV tables.&lt;br /&gt;
&lt;br /&gt;
Reports&lt;br /&gt;
:Some reports were not respecting the default font/bold printer options.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;FormatCurr&amp;quot; function.'''&lt;br /&gt;
:Fix &amp;quot;StringReplace&amp;quot; function to handle NULL string parameters correctly.&lt;br /&gt;
:'''Add ability to store SQL statements in external &amp;quot;.sql&amp;quot; files using &amp;quot;sqlres&amp;quot; JSON property within a Query object.'''&lt;br /&gt;
:'''FX API: Modify &amp;quot;kpibymo&amp;quot; endpoint to add &amp;quot;workingdaysinmonth&amp;quot; field.'''&lt;br /&gt;
:'''Online Customer Portal API: Add &amp;quot;invoice&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7 - 8/30/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:When a job is entered for a new order or changed for an existing order, update the Pour Rate if the job specifies a Usage Type that specifies a Pour Rate.&lt;br /&gt;
:Fix scroll wheel not working correctly on Job Id dropdown.&lt;br /&gt;
:Do not copy the W/C Release Time field when copying an order.&lt;br /&gt;
:Fix &amp;quot;Another user has made changes...&amp;quot; message when using the &amp;quot;Cancel Order&amp;quot; button on a newly added/copied order.&lt;br /&gt;
:'''When cancelling an order, put the cancel reason into the Comment field of the &amp;quot;Order Status&amp;quot; field change event.'''&lt;br /&gt;
:Eliminate duplicate &amp;quot;Item Add&amp;quot; event generated when copying order.&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:Fix issue where field change events were sometimes not generated when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:'''Show the W/C Release Time as a hint when you hover on the W/C checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Print Orders&lt;br /&gt;
:'''Add handling for &amp;quot;mix multiplier&amp;quot; auto qty products.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Do not reset the truck available time if only the custom status is changed.&lt;br /&gt;
:Do not reset the truck to clocked out status after shipping and then voiding a load.&lt;br /&gt;
:Performance improvement when scrolling or clicking the order grid.&lt;br /&gt;
:'''Add &amp;quot;Plt Name&amp;quot; as an optional grid field.'''&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when attempting to assign one or more trucks to a specific order.&lt;br /&gt;
:Fix &amp;quot;Assign/Clear Order&amp;quot; truck pop-up option so it assigns the truck to the proper order/plant when a split order is involved.&lt;br /&gt;
:Fix dragging trucks to next to load grid, dragging next to load items to trucks, and dragging orders to trucks so they respect the truck's assigned order.&lt;br /&gt;
:Fix truck drop-down list on Swap Truck option so that it shows ALL available trucks (introduced in 4.5.6.1.)&lt;br /&gt;
:When displaying the Plant Truck Demand Graph, use the &amp;quot;Add Load to Plus Orders&amp;quot; setting from the Dispatch Truck Demand Graph.&lt;br /&gt;
:'''Add ability to prevent will-call orders from being shipped (contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Apply mix modifier quantity based on the new &amp;quot;Adjust&amp;quot; setting on the Mix Modifier tab in Product Maintenance.'''&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
Truck Demand Graph&lt;br /&gt;
:Change calculation of departure time for additional Plus load to be the End Pour time of the last load.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:'''Add &amp;quot;Qty Ord&amp;quot; as an optional grid field.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&lt;br /&gt;
:'''Add Ship To 2, 3 and 4 as optional grid fields.'''&lt;br /&gt;
:Fix missing QR code when previewing invoice that contains a QR code.&lt;br /&gt;
:Fix missing PDF hyperlink when printing to PDF from invoice preview form.&lt;br /&gt;
&lt;br /&gt;
Comparative Customer Sales Report&lt;br /&gt;
:'''Add product class selection.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a customer.&lt;br /&gt;
:Show all customer events except those related to customer prices.&lt;br /&gt;
:Change &amp;quot;Rename Customer&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Customer Price Maintenance&lt;br /&gt;
:Show only those events related to customer prices.&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Handle exceptions when calculating sales tax during ticket import.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Forms&amp;quot; tab which allows specifying a particular form to be used for tickets with this job.'''&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:'''Add new invoice separation options: Customer Id, Job Id, Order Id and Customer Id, Job Id, Ship To.'''&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:'''Add Order Id and the four Ship To fields as available fields on the form.'''&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a product.&lt;br /&gt;
:'''Add &amp;quot;Adjust&amp;quot; column to the grid on the Mix Modifier tab.'''&lt;br /&gt;
:Fix to properly set the Sales G/L account when a product is copied and the Sales G/L contains a plant mask.&lt;br /&gt;
:Change &amp;quot;Rename Product&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Product Sales by Customer Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Product Sales Report&lt;br /&gt;
:'''Add &amp;quot;Separate by Plant&amp;quot; checkbox which prints separate sections for each plant and does not print grand total.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Sales Tax Rate Maintenance&lt;br /&gt;
:'''Add &amp;quot;Geo State&amp;quot; and &amp;quot;Geo Id&amp;quot; fields to support tax authority lookup by GPS coordinates.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:'''Show Invoice Number at bottom left of screen for sales history tickets.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:'''Use job/customer specific ticket form when printing ticket if specified.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:Set the payment method for imported invoices from the vendor.&lt;br /&gt;
&lt;br /&gt;
Re-Print ACH Stubs&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Checks&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:Change &amp;quot;Rename Vendor&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Statement Reconciliation&lt;br /&gt;
:Properly separate Check No and Check Amount columns based on check key.&lt;br /&gt;
:Fix deposit history drilldown into combined deposits to show the original checks from all the sessions that were combined into the single deposit.&lt;br /&gt;
:Record the last change date/time and user when generating combined deposits.&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R9.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:'''Record the status reason code when setting one of the eight ticket times when the load status is changed.'''&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Do not record batch results if there are no batch results present from the batch device.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:When processing batch results from a ULINK device, ignore an ingredient if it's name is empty.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add HaulHub/DOT support for these states: ID, KY, TN, WI.'''&lt;br /&gt;
:'''Add new optional boolean parameter to &amp;quot;StringReplace&amp;quot; function for replacing all occurrences of the pattern.'''&lt;br /&gt;
:'''External AICrete API: New API for interfacing with AICrete.'''&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactInfo&amp;quot; endpoint to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to eliminate &amp;quot;UMTotals&amp;quot; array and replace with discrete fields in the invoice object (significant performance improvement.)&lt;br /&gt;
:Windows Client A/R API: Modify &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint to include SESSION_NO and TRANS_NO fields from ARTCSHHD table.&lt;br /&gt;
:Windows Client A/R API: Fix &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; query to properly return A/R check information for combined deposits.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARAllTickets/cdsMaster&amp;quot; endpoint to include INVOICE_NO and INVOICE_DATE fields for sales history tickets.&lt;br /&gt;
:Windows Client A/R Report API: Fix query in &amp;quot;ARDocumentList&amp;quot; endpoint (now returns the correct ticket when tickets exist in both the plant and sales ticket tables.)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;TicketProducts&amp;quot; query in &amp;quot;VehicleStatusUpdate&amp;quot; endpoint to pull ticket detail from all three ticket tables (plant, office, sales.)&lt;br /&gt;
:Windows Client Dispatch API v2: Fix query in &amp;quot;rdmDISchedule/cdsDIAvailTrucks&amp;quot; endpoint to return LOCK_ORDER_PLANT_NO field.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:'''Now supports installing on Windows 11 for ARM (experimental.)'''&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add search window to help locate system options.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1645</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1645"/>
		<updated>2025-01-23T22:08:46Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 4.7.13''' (1/23/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.13 or higher before using the Keystone Import Payroll Transactions option in G/L.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=2022 Year End=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''We are busy preparing for 2022 year-end tax filing and 2023 payroll taxes!  Do not process Tax Reports until final versions are released and installed!!!'''&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;All tax reporting and tax updates will require Keystone 4.3.1 or higher.  Contact GivenHansco support for help preparing your system.&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Before ordering any year-end tax forms consider using our third-party partner for printing as well as for E-Filing.&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Keystone 3.6.26 and higher contains changes on the ACA tab in Employee Maintenance for 2020 as follows:&lt;br /&gt;
*Plan Start Month is now a required field for all full-time employees for any calendar month (previously it was optional.)&lt;br /&gt;
*Employee Age is a new required field when using the new Offer Codes (1L, 1M, 1N, 1O, 1P, 1Q)&lt;br /&gt;
*Emp Zip Code is a new required field when using the new Offer Codes (1L, 1M, 1N, 1O, 1P, 1Q)&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_Isolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1644</id>
		<title>Main Page</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=Main_Page&amp;diff=1644"/>
		<updated>2025-01-23T22:07:26Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: /* Software Updates */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
{| border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot;  align=&amp;quot;right&amp;quot;&lt;br /&gt;
[[Image:KeystoneBanner.gif|200px]]&lt;br /&gt;
|&lt;br /&gt;
&amp;lt;!-- when info is less than 4 years old we can expose the blog&lt;br /&gt;
:[http://www.givenhansco.com/blog Blog]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
:[https://givenhansco.com/support-2/e-support/ Contact Us]&lt;br /&gt;
:[https://givenhansco.com/support-2/quicksupport/ Quick Support]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION Tablet Users (updated 8/23/2023): We are experiencing issues with drivers being able to route to the job site using the to-job site button on the tablets. Currently when attempting to route the error may say &amp;quot;error constructing route.&amp;quot; We have a new app version that can help with this issue. Please contact GivenHansco support to receive the new app.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION: GPS website will be down this Sunday (11/20/2022) for maintenance.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;(7/12/2024) Some customers have reported issues using our 800 number. &lt;br /&gt;
If you cannot reach support using our 800 number, please use one of the following numbers:&amp;lt;BR&amp;gt;&lt;br /&gt;
BATCH SUPPORT (614) 849-2337&amp;lt;BR&amp;gt;&lt;br /&gt;
DISPATCH/ACCOUNTING SUPPORT (614) 867-8514&amp;lt;BR&amp;gt;&lt;br /&gt;
&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;WARNING (4/11/2023): Support Alert!!!! Internet and phone communications are down at our Columbus office. &amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
To contact support you can use either  of these options:&lt;br /&gt;
*Call '''937-243-3592''' (Emergency Number)&lt;br /&gt;
*email '''esupport@givenhansco.com'''&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;ATTENTION (11/15/2023): The KeystoneGPS.com site is currently down! We are actively working to address the issue and will post an update when this is resolved.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Access GPS and Keystone Cloud Functions - Special Instructions!!!=&lt;br /&gt;
'''09/26/22''' There is an issue with the web address KeystoneGPS.com.&lt;br /&gt;
Use this link for now: https://ghwebgps.azurewebsites.net/&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Due to a major problem with Microsoft Azure cloud services several Keystone features are unavailable!&lt;br /&gt;
*GPS view from browser&lt;br /&gt;
*ETicketing Tablets&lt;br /&gt;
*KPI&lt;br /&gt;
&lt;br /&gt;
We will update as we know more.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|border=&amp;quot;0&amp;quot; cellspacing=&amp;quot;5&amp;quot; cellpadding=&amp;quot;5&amp;quot; align=&amp;quot;center&amp;quot;&lt;br /&gt;
|[[Billing &amp;amp; Accounts Receivable|A/R]]&lt;br /&gt;
|[[Inventory|Inventory]]&lt;br /&gt;
|[[Accounts Payable|A/P]]&lt;br /&gt;
|[[General Ledger|G/L]]&lt;br /&gt;
|[[Payroll|P/R]]&lt;br /&gt;
|[[Quote System|Quote]]&lt;br /&gt;
|[[Cash Management|Cash]]&lt;br /&gt;
|[[Job Cost|J/C]]&lt;br /&gt;
|[[Ticket Printing|Tickets]]&lt;br /&gt;
|[[Keystone Dispatch|Dispatch]]&lt;br /&gt;
|}&lt;br /&gt;
&amp;lt;!--&amp;lt;big&amp;gt;'''Keystone Online Help System'''&amp;lt;/big&amp;gt;--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent for Payroll Customers=&lt;br /&gt;
If you are an Applicable Large Employer (ALE) for purposes of the Affordable Care Act, please go to the '''[[Payroll: ACA Reporting 2015]]''' page and follow the steps under &amp;quot;Before you can E-File&amp;quot; as soon as possible!&lt;br /&gt;
&lt;br /&gt;
Use this link to determine if you are an ALE and are subject to the new information reporting requirements of the ACA.&lt;br /&gt;
Applicable Large Employers (ALE):&lt;br /&gt;
https://www.irs.gov/Affordable-Care-Act/Employers/ACA-Information-Center-for-Applicable-Large-Employers-ALEs&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Urgent - On-Delivery Tablet Update Required= &lt;br /&gt;
All On-Delivery tablets need to be updated to at least version 1.7.24 by March 30, 2022.  &lt;br /&gt;
&lt;br /&gt;
Click for more information: [[On-Delivery Update Required by 03/30/22]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;On Wednesday, April 12th, our main phone system will be down from approximately 2:30 to 3:30 pm EDT for maintenance. If you need to reach support during this time, please call one of the following numbers:&lt;br /&gt;
* (937) 243-3592&lt;br /&gt;
* (614) 623-2789&lt;br /&gt;
We apologize for the inconvenience.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
=Software Updates=&lt;br /&gt;
'''[[New Keystone Releases|Latest Release]] 4.7.13''' (1/23/2025)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using iSolved for payroll should update to version 4.7.13 or higher before using the Keystone Import Payroll Transactions option in G/L.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest Keystone version before processing your first payroll of 2025.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.7.6 or higher before e-filing/printing 2024 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch Customers who are experiencing a white blank screen when viewing the map should update to version 4.7.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers on Keystone 4.7 or above should update to version 4.7.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers that process payroll in GA, ID, OH and/or UT states should update to version 4.6.5 or higher due to state tax changes effective 7/1/24.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers with remote stand-alone ticketing systems should update to version 4.5.3 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Dispatch customers using HaulHub to send DOT e-tickets to their state should update to version 4.4.2 or higher as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Accounts Payable and Payroll customers should update to version 4.3.1 or higher before e-filing/printing 2022 year-end tax forms.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Payroll customers should update to the latest version of Keystone during the months of January &amp;amp; February to ensure that tax table information is up-to-date.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Security Alerts=&lt;br /&gt;
&lt;br /&gt;
==log4j vulnerability==&lt;br /&gt;
&lt;br /&gt;
By now you or your IT people have heard about the &amp;quot;log4j&amp;quot; security vulnerability (CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228).&lt;br /&gt;
&lt;br /&gt;
None of GivenHansco's in-house software makes use of the &amp;quot;log4j&amp;quot; logging library, and are therefore not affected by this vulnerability.&lt;br /&gt;
&lt;br /&gt;
We do make use of several third-party libraries and services that are outside the scope of our control. We are working with these vendors to determine whether they are vulnerable and if so what mitigations they are putting in place. We will post further information here as it becomes available to us.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=2022 Year End=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''We are busy preparing for 2022 year-end tax filing and 2023 payroll taxes!  Do not process Tax Reports until final versions are released and installed!!!'''&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;All tax reporting and tax updates will require Keystone 4.3.1 or higher.  Contact GivenHansco support for help preparing your system.&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Before ordering any year-end tax forms consider using our third-party partner for printing as well as for E-Filing.&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&lt;br /&gt;
&amp;lt;b&amp;gt;IMPORTANT: 2022 is the final tax year Keystone will directly support printing of 1099 and W-2 forms. For tax year 2023 and beyond these forms will need to be printed and/or e-filed using our third-party partner. For this reason we strongly recommend using our third-party partner for printing and e-filing all 2022 tax forms.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;/span&amp;gt;&lt;br /&gt;
&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===A/P Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of 1099 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Payroll Year End Changes===&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Keystone 4.3.1 (now available) supports Federal and State E-Filing and printing of ACA 1094-C/1095-C as well as W-2 forms through our third-party partner.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Keystone 3.6.26 and higher contains changes on the ACA tab in Employee Maintenance for 2020 as follows:&lt;br /&gt;
*Plan Start Month is now a required field for all full-time employees for any calendar month (previously it was optional.)&lt;br /&gt;
*Employee Age is a new required field when using the new Offer Codes (1L, 1M, 1N, 1O, 1P, 1Q)&lt;br /&gt;
*Emp Zip Code is a new required field when using the new Offer Codes (1L, 1M, 1N, 1O, 1P, 1Q)&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
{|&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End#PayrollEOL|Payroll End of Life Announcement]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: Year End]]'''&lt;br /&gt;
|&lt;br /&gt;
:'''[[AP: Year End]]'''&lt;br /&gt;
|-&lt;br /&gt;
|&lt;br /&gt;
:'''[[Payroll: ACA Reporting]]'''&lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[W-2 Filing Web Service]]''' &lt;br /&gt;
:Ready for 2024&lt;br /&gt;
|&lt;br /&gt;
:'''[[Import_Isolved_Transactions]]'''&lt;br /&gt;
:Notes for importing G/L, C/M and J/C&lt;br /&gt;
|}&lt;br /&gt;
&lt;br /&gt;
=DOT E-Tickets via HaulHub=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;For those customers who need to send E-Tickets to their state DOT for certain jobs, Keystone uses a third-party service (HaulHub.) This service requires an increased level of data security that is only supported on modern versions of Windows. See the Keystone 5 section below for the minimum Windows versions supported.&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Keystone 5 is coming--prepare now!=&lt;br /&gt;
&lt;br /&gt;
Keystone 5 incorporates significant changes related to security and functionality. Many of these changes leverage improvements in Windows that simply did not exist in older Windows versions. Additionally, there have been many improvements in the database engine (InterBase) that provide higher performance and reliability.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;We strongly recommend upgrading your Windows servers and desktops and your InterBase database engine as soon as possible. These new versions of Windows and InterBase will work with your current version of Keystone.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Please make this a priority within your organization and feel free to contact support if you have any questions.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require a minimum of one of the following Windows versions:&lt;br /&gt;
* (Server) Windows Server 2016 or higher&lt;br /&gt;
* (Desktop) Windows 11 or higher&lt;br /&gt;
&lt;br /&gt;
If you are running any versions of Windows prior to the above (on server and desktops) please ask your IT provider to coordinate Windows upgrades with us as soon as possible so that you can continue to receive updates to your Keystone software.&lt;br /&gt;
&amp;lt;b&amp;gt;&amp;lt;i&amp;gt;To ensure a smooth upgrade process, we strongly recommend installing the most current version of Windows on a new server or virtual machine. This will allow any upgrade issues to be worked out without impacting your daily operations.&amp;lt;/i&amp;gt;&amp;lt;/b&amp;gt;&lt;br /&gt;
&lt;br /&gt;
There are other reasons to keep your Windows versions up-to-date:&lt;br /&gt;
* Microsoft provides regular security updates for current Windows versions to help protect your systems from ransomware/malware/virus attacks.&lt;br /&gt;
* Keystone increasingly interfaces with third party applications using REST/JSON protocols that require higher levels of security than older Windows versions are capable of.&lt;br /&gt;
* Keystone uses cloud-based services that also require these higher levels of security.&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
&lt;br /&gt;
In addition to upgrading older Windows versions, you may need to upgrade the database engine that Keystone requires to a newer version. Please contact support to determine whether this is necessary. If a database upgrade is required we will prepare a quote for you.&lt;br /&gt;
&lt;br /&gt;
Keystone 5 will require the following minimum version of InterBase:&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328)&lt;br /&gt;
&lt;br /&gt;
=Keystone 4.0=&lt;br /&gt;
&lt;br /&gt;
Our newest release of Keystone, version 4.0 is now available. A few of the many new features include:&lt;br /&gt;
* Windows 11 and Windows Server 2022 support&lt;br /&gt;
* Truck Routing on Dispatch Map (NOTE: This is in development and routes should not be sent to Keystone On-Delivery Tablets until further notice)&lt;br /&gt;
* Parent Jobs&lt;br /&gt;
* Cloud Backup&lt;br /&gt;
* Ability to restore user's custom grid settings&lt;br /&gt;
&lt;br /&gt;
In order to ensure a smooth update to your existing system, here are a few items to help you prepare for this version.&lt;br /&gt;
&lt;br /&gt;
===Windows Versions===&lt;br /&gt;
Because Keystone 4.0 is based on newer software technology, the requirements for Windows have been updated. &lt;br /&gt;
Here are the supported versions of Windows for client/standalone PCs:&lt;br /&gt;
*Windows 8.1 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 1/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows 10 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/14/2025)&amp;lt;/span&amp;gt;  &lt;br /&gt;
*Windows 11&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
Here are the supported versions of Windows for servers:&lt;br /&gt;
*Windows Server 2012 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Dispatch Map and Keystone News not supported)&amp;lt;/span&amp;gt;&lt;br /&gt;
*Windows Server 2012 R2 &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;(Microsoft support ends 10/10/2023)&amp;lt;/span&amp;gt; &lt;br /&gt;
*Windows Server 2016&lt;br /&gt;
*Windows Server 2019&lt;br /&gt;
*Windows Server 2022&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
In ALL of the above cases, you should always have the latest updates installed (especially security updates.)&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;Note that Microsoft discontinued all support (including security updates) for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7, 8, 8.1, Windows Server 2008, 2012 or 2012-R2 contact your IT vendor as soon as possible to get these PCs upgraded to the latest Windows versions so that you will continue to receive security updates from Microsoft.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
===Microsoft Edge WebView2 Runtime===&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;As of Keystone 4.1.2, the Microsoft Edge WebView2 Runtime will be automatically installed when Keystone is installed or updated.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;For Dispatch customers, you will need to ensure that the Microsoft Edge WebView2 Runtime is installed on each dispatch workstation (or on the Remote Desktop server for Remote Desktop users) that requires map functionality.&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;Here is the official Microsoft link to download the latest version:&lt;br /&gt;
https://go.microsoft.com/fwlink/p/?LinkId=2124703&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with installing the WebView2 Runtime.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--  &lt;br /&gt;
=IT Alerts=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;&amp;lt;b&amp;gt;URGENT: Microsoft has identified a critical security vulnerability in the Windows Print Spooler service.&amp;lt;/b&amp;gt;&amp;lt;/span&amp;gt;&lt;br /&gt;
Click [https://us-cert.cisa.gov/ncas/current-activity/2021/06/30/printnightmare-critical-windows-print-spooler-vulnerability this link] for more information.&lt;br /&gt;
&lt;br /&gt;
See [http://www.givenhansco.com/supporthardware.html Keystone Hardware Requirements at GivenHansco.com]&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Please contact GivenHansco support any time you plan to upgrade equipment for advice and compatibility review.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=Okidata Printers no longer available=&lt;br /&gt;
&amp;lt;p&amp;gt;We have recently been informed that as of March 31, 2021, Okidata printers will no longer be distributed to North America, including the Okidata dot matrix printers that are often used with Keystone Batch, Keystone Dispatch, and Keystone Ticketing.  The [[Media:Okidata Press Release.pdf|end-of-life announcement]] was released in a statement on the OKI website, [https://www.oki.com/us/printing/ available here].&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;[[Media:GH Okidata Statement.pdf|Click here]] to read our statement to our customers..&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=COVID-19 Update=&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;Due to the COVID-19 pandemic GivenHansco will be operating with minimal in-office staff until further notice.&amp;lt;/span&amp;gt;  If you need support please continue to use the 800-548-9754 number. Support staff will be working remotely and will be able to assist you with minimal delay.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''Payroll Customers''': We are making available new pay types for FFCRA (Families First Coronavirus Response Act)  - Please contact support to discuss options.  You will need to provide a valid G/L account for this pay type.  See: [[Payroll FFCRA]]  &amp;lt;span style=&amp;quot;color:#ff0000&amp;quot;&amp;gt;We have updated the handling of FFCRA exemption from Social Security Wages - Please Contact support if you have previously updated FFCRA pay types and need this adjustment.(05/07/2020)&amp;lt;/span&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;'''ALERT 04/02/2020''' We are creating custom payroll reports to assist you in filling out '''SBA''' loans.  Contact support if you need help.  These reports will only be available to Payroll administrators.&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;Customers using Keystone to generate A/P and/or Payroll ACH files should update to the latest Keystone version as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;''NOTE: This version requires Windows 7/Windows Server 2008 or higher -and- InterBase XE Update 5 or higher. If your system does not meet these requirements, please inform GivenHansco support immediately so that we can place an update hold preventing accidental installation of the update.''&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt; &lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
=Keystone 3.6=&lt;br /&gt;
&lt;br /&gt;
Please read below for updated system requirements for Keystone 3.6. &lt;br /&gt;
&lt;br /&gt;
===Web Browser===&lt;br /&gt;
Keystone Dispatch 3.6 requires a modern web browser to function properly. All computers running Keystone Dispatch must have one of the following web browsers installed:&lt;br /&gt;
* Microsoft Edge (Windows 10)&lt;br /&gt;
* Microsoft Internet Explorer 11 (Windows 7 and higher) ([https://support.microsoft.com/en-us/help/17621/internet-explorer-downloads click here to download Internet Explorer 11])&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating your web browser.&amp;lt;/i&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Operating System===&lt;br /&gt;
Additionally, all computers running Keystone 3.6 must be running one of the following Microsoft operating systems:&lt;br /&gt;
* Windows 8.1&lt;br /&gt;
* Windows 10 &lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 S is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows 10 for ARM is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
* Windows Server 2012 R2&lt;br /&gt;
* Windows Server 2016&lt;br /&gt;
* Windows Server 2019&lt;br /&gt;
* Windows Server 2020&lt;br /&gt;
**&amp;lt;b&amp;gt;NOTE: Windows Server Essentials (formerly Small Business Server) is NOT supported.&amp;lt;/b&amp;gt;&lt;br /&gt;
&amp;lt;i&amp;gt;Please contact your IT vendor if you need assistance with updating Windows operating systems.&amp;lt;/i&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===InterBase===&lt;br /&gt;
The supported versions of InterBase are as follows:&lt;br /&gt;
* InterBase XE with Update 5 (build 10.0.5.595) [Windows 8.1 and Server 2012 only] &lt;br /&gt;
* InterBase XE3 with Update 4 Hotfix 4 (build 11.0.4.828) [Windows 8.1 and Server 2012 only]&lt;br /&gt;
* InterBase XE7 with Update 7 (build 12.0.7.384)&lt;br /&gt;
* InterBase 2017 with Update 3 (build 13.3.0.328) &lt;br /&gt;
&amp;lt;i&amp;gt;Please [http://www.givenhansco.com/contact.html contact us] if you need assistance with updating your InterBase version.&amp;lt;/i&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows Server 2016/2019==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows Server 2016/2019. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows Server 2016/2019. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows Server 2016/2019.&lt;br /&gt;
&lt;br /&gt;
==Windows 10==&lt;br /&gt;
&lt;br /&gt;
Keystone is fully supported on Windows 10.  In some cases the version of Interbase database software may need to be updated.&lt;br /&gt;
&lt;br /&gt;
For multiuser systems where Interbase XE or higher is installed on a server there is no issue updating client computers to Windows 10.&lt;br /&gt;
&lt;br /&gt;
For stand-alone systems (or should the PC be used as a server) then the version of Interbase may need to be updated. Keystone relies on the InterBase database from a third-party vendor. This vendor is only certifying their current releases of InterBase (XE7 &amp;amp; 2017) for Windows 10. Therefore, we urge you to contact our sales staff regarding the cost of upgrading your current InterBase version to 2017 when planning your rollout of Windows 10. &lt;br /&gt;
&lt;br /&gt;
==Windows 7 and Windows Server 2008 (end of life)==&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;Microsoft discontinued all support including security updates for Windows 7 and Windows Server 2008 as of January 14, 2020. &amp;lt;/p&amp;gt;&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;b&amp;gt;If any of your PCs are still running Windows 7 and/or Windows Server 2008 we strongly recommend that you contact your IT vendor regarding upgrading these PCs to the latest Windows versions as soon as possible.&amp;lt;/b&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
Keep in mind that while Keystone works well under Windows 10, there may be other applications on your system that need to be evaluated. We recommend that you check with your other software vendors before upgrading to Windows 10.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
==Windows 10 S is not Compatible==&lt;br /&gt;
&lt;br /&gt;
Microsoft has announced a new lightweight version of Windows called 10 S.   This is intended for very light weight systems that run limited applications and surf the internet.  It is '''not''' compatible with Keystone.  If your existing computer is running Keystone then you don't have Windows 10S so you're OK.&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&amp;lt;!--&lt;br /&gt;
&lt;br /&gt;
=Did You Know...=&lt;br /&gt;
:*[[Did You Know... (Accounting)|Accounting]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)|Dispatch]]&lt;br /&gt;
:*[[Did You Know... (Batch)|Batch]]&lt;br /&gt;
:*[[Did You Know... (GPS)|GPS]]&lt;br /&gt;
:*[[Did You Know... (General)|General]]&lt;br /&gt;
--&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=[[HOWTOs]] and [[Best Practices]]=&lt;br /&gt;
&lt;br /&gt;
:*[[Keystone Database Backup]]&lt;br /&gt;
:*[[Quick Backup to USB Flash Drive]]&lt;br /&gt;
:*[[Emergency Backup - Quick Simple Solutions]]&lt;br /&gt;
:*[[Did You Know... (Dispatch)]]&lt;br /&gt;
:*[[Version 2.5 Key Changes]]&lt;br /&gt;
&lt;br /&gt;
=KEYSTONE Applications=&lt;br /&gt;
&lt;br /&gt;
[[Billing &amp;amp; Accounts Receivable]]&lt;br /&gt;
&lt;br /&gt;
[[Inventory]]&lt;br /&gt;
&lt;br /&gt;
[[Accounts Payable]]&lt;br /&gt;
&lt;br /&gt;
[[General Ledger]]&lt;br /&gt;
&lt;br /&gt;
[[Payroll]]&lt;br /&gt;
&lt;br /&gt;
[[Quote System]]&lt;br /&gt;
&lt;br /&gt;
[[Cash Management]]&lt;br /&gt;
&lt;br /&gt;
[[Job Cost]]&lt;br /&gt;
&lt;br /&gt;
[[Ticket Printing]]&lt;br /&gt;
&lt;br /&gt;
[[Keystone Dispatch]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
	<entry>
		<id>http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1643</id>
		<title>New Keystone Releases</title>
		<link rel="alternate" type="text/html" href="http://52.173.207.40/wiki/index.php?title=New_Keystone_Releases&amp;diff=1643"/>
		<updated>2025-01-23T21:54:55Z</updated>

		<summary type="html">&lt;p&gt;Pmorey: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__TOC__&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;p&amp;gt;&amp;lt;i&amp;gt;NOTE: Items in '''bold type''' are NEW features.&amp;lt;/i&amp;gt;&amp;lt;/p&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.13 - 1/23/2025==&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple legal entities under one client.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.12 - 1/21/2025==&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:'''Add ability to import invoice Due Date.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Updated to support multiple clients.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.11 - 1/11/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R2 (IL, ND, OR states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.10 - 1/3/2025==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1c (LA state.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.9 - 12/28/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1b (MT, NC, VT states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.8 - 12/23/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1a (Federal, AR, HI, IN, MN, RI, WV states.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.7 - 12/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2025-R1 (Federal-preliminary.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.6 - 12/3/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:'''Carry &amp;quot;Show when order accessed&amp;quot; field from job when copying an order and changing the job on an order.'''&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''When a contact is selected, populate the order phone number from the contact mobile number (if specified) or the contact phone number.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Credit Card Pre-Approval&lt;br /&gt;
:'''Add &amp;quot;Comment&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Auto Hold Tck&amp;quot; checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Alt Address&amp;quot; tab to allow entry of an alternate address (informational only.)'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:'''Place imported ticket on hold based on the new &amp;quot;Auto Hold Tck&amp;quot; options in Customer/Job Maintenance.'''&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Move &amp;quot;Plant Mix Type&amp;quot; to Dispatch tab.&lt;br /&gt;
:'''Add &amp;quot;Show when order accessed&amp;quot; checkbox to Dispatch Warning tab.'''&lt;br /&gt;
:Change &amp;quot;Show Dispatch Warning&amp;quot; checkbox description to &amp;quot;Show when job used in order.&amp;quot;&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File # and is booked as a job.)'''&lt;br /&gt;
:'''Add new &amp;quot;Job Search&amp;quot; dialog when F4 pressed in Job Id field.'''&lt;br /&gt;
:'''Add blue background (indicating F4 search) to the Job Id field.'''&lt;br /&gt;
&lt;br /&gt;
===Inventory Module===&lt;br /&gt;
&lt;br /&gt;
On Order Maintenance&lt;br /&gt;
:Fix inability to edit &amp;quot;Qty On Order&amp;quot; field for stocked products (introduced in 4.6.)&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Generate unique File # when adding a new quote.'''&lt;br /&gt;
:'''Show &amp;quot;File #&amp;quot; on screen (if quote has a File #.)'''&lt;br /&gt;
:'''Add ability to search on File #, Comment 1 and Comment 2 to F4 Quote Search.'''&lt;br /&gt;
:Replaced calendar control on F4 Quote Search dialog to resolve issues with highlighting days containing quotes.&lt;br /&gt;
:'''When booking a job, copy the &amp;quot;File #&amp;quot; field from the quote to the new job.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State 1099 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
===Purchase Order Module===&lt;br /&gt;
&lt;br /&gt;
P.O. Receipt Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a receipt.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:Fix exception &amp;quot;EDatabaseError: Expression expected but nothing found&amp;quot; when importing C/M transactions where none of the G/L transactions reference C/M bank accounts.&lt;br /&gt;
:Fix summarization logic for C/M impound, invoice and other transactions to process each record.&lt;br /&gt;
:When summarizing C/M process all transactions other than Check/DirDep (to include Other transaction types.)&lt;br /&gt;
:'''Add system options for Earn and Other G/L Item Categories.'''&lt;br /&gt;
:'''Add system option to control G/L consolidation by G/L item category (default is to consolidate all item categories except Check/DirDep/Earn.)'''&lt;br /&gt;
:Fix overlapping checkbox &amp;quot;Show Trx Description 2&amp;quot; (introduced in 4.7.4.)&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
ACA 1094/1095 Export&lt;br /&gt;
:'''No changes for 2024 (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal &amp;amp; State W-2 Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Federal W-2C (Corrections) Export&lt;br /&gt;
:'''Add support for Box 12 code &amp;quot;II&amp;quot; (ready for 2024 e-filing.)'''&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12b (KY, ME, MI states.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:'''Add &amp;quot;Quotes&amp;quot; option to the &amp;quot;Restricted to Module&amp;quot; dropdown list on the Save Query dialog.'''&lt;br /&gt;
&lt;br /&gt;
PDF Viewer&lt;br /&gt;
:'''Save/restore form state, size and position from run to run.'''&lt;br /&gt;
:'''Show currently loaded PDF filename in form caption.'''&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:'''When building query menu, add Quotes option to the retricted to module logic.'''&lt;br /&gt;
:Take user security roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add new options under G/L-&amp;gt;Import Payroll Options: ISolved GL Category (Earn), ISolved GL Category (Other), ISolved GL Consolidation by Item Category.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Online Dashboard API: New API added to support Python dashboard.'''&lt;br /&gt;
:Windows Client A/R Lookup API: Modify query in &amp;quot;rdmARJobPrice/cdsKey&amp;quot; endpoint to support new F4 Job Search dialog in Job Price Maintenance.&lt;br /&gt;
:Windows Client Quote Lookup API: Modify query in &amp;quot;rdmQTQuote/cdsKey&amp;quot; endpoint to support File #, Comment 1 and Comment 2 fields in F4 Quote Search dialog in Quote Maintenance.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.5 - 11/9/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R12 (Social Security wage base for 2025.)'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.4 - 11/1/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Mix Design Maintenance&lt;br /&gt;
:Filter product lookup to include only Mix type products.&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
:'''Highlight loads for a future date with a yellow background.'''&lt;br /&gt;
:'''When a load override time is prior to the order delivery time, prompt user to choose to schedule at the earliest possible time today or to schedule for tomorrow.'''&lt;br /&gt;
:Update the load override time when recalculating loads if necessary.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Move &amp;quot;View Order&amp;quot; button to bottom-most position on the Order popup dialog.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:Prevent new orders from being added for inactive customers.&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add &amp;quot;Web Orders&amp;quot; checkbox to Contacts grid.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:Replace exception message when using the &amp;quot;Lookup Tax Authority by GPS&amp;quot; option with a user-friendly message.&lt;br /&gt;
&lt;br /&gt;
Open Ticket Stack&lt;br /&gt;
:'''When the Customer Id is changed on a ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Invoices&lt;br /&gt;
:'''Add ability to print Order Contact and Phone Number on invoice.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:Fix automatic product handling to avoid adding automatic products where the product is marked Inactive in Product Maintenance.&lt;br /&gt;
:'''When the Customer Id is changed on the ticket, ask if the ticket should be re-priced.'''&lt;br /&gt;
:'''Require a Void Reason when a ticket is voided.'''&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Print Quotes&lt;br /&gt;
:'''Add ability to print the product's Description 1 and 2 fields on the quote form.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
A/P Inquiry&lt;br /&gt;
:'''Add &amp;quot;Last Ck#&amp;quot; grid column.'''&lt;br /&gt;
&lt;br /&gt;
Select Invoice for Payment&lt;br /&gt;
:If user does not have security role permission for C/M, do not show the C/M account balance.&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
G/L Batch List&lt;br /&gt;
:'''Add user checkbox for &amp;quot;Show Trx Description 2&amp;quot;.'''&lt;br /&gt;
&lt;br /&gt;
Import Payroll Transactions&lt;br /&gt;
:'''New option added to the G/L Entry/Inquiry menu (used to import transactions from iSolved payroll.)'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11a.'''&lt;br /&gt;
&lt;br /&gt;
Timecard Maintenance&lt;br /&gt;
:Fix EAccessViolation exception when deleting a paycheck.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
DataScope&amp;lt;BR&amp;gt;&lt;br /&gt;
Query Export&lt;br /&gt;
:Take user roles into account when filtering the query list by module.&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add &amp;quot;Import Payroll Options&amp;quot; section to G/L options.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:Update G/L, C/M and J/C post batch logic to handle imported iSolved transaction batches.&lt;br /&gt;
:rdmARTicket: eliminate need for separate transaction for qryClearInvSort, qryGenInvSort and qryTktInvSort queries.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:'''Digital Fleet ticket XML export: add &amp;quot;usage_desc&amp;quot; field.'''&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server&lt;br /&gt;
:A/R Lookup API: Modify query in &amp;quot;rdmARProduct/cdsAutoProductLookup&amp;quot; endpoint to ignore products marked inactive.&lt;br /&gt;
:A/R Lookup API: Modify endpoints to add filter parameters: rdmARProduct/cdsLookupFirst, rdmARProduct/cdsLookupLast, rdmARProduct/cdsLookupNext, rdmARProduct/cdsLookupPrior.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactLookup&amp;quot; and &amp;quot;ContactList&amp;quot; endpoints to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.3 - 10/17/2024==&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R11 (IN counties.)'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
System Map&lt;br /&gt;
:Fix issue where an empty white screen appears when viewing the map.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:Fix issue where some anti-virus software (Sonicwall Gateway is one example) may block the transfer of the pending Keystone update to local workstations.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.2 - 10/11/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to incorporate necessary changes for &amp;quot;split order&amp;quot; functionality.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set the load number in the ticket.&lt;br /&gt;
:Fix &amp;quot;Quick Ticket&amp;quot; logic to properly set order fields so that voiding the ticket works correctly.&lt;br /&gt;
:Fix order load alert messages not working (introduced in 4.5.6.2.)&lt;br /&gt;
:'''Add new system option &amp;quot;Split Orders by Load Plant&amp;quot; which controls whether split orders are available or not.'''&lt;br /&gt;
:'''Add Plant Id to status pop-up.'''&lt;br /&gt;
:'''Add optional &amp;quot;OrdPlt&amp;quot; field to schedule grid (Plant Id from order.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix exception &amp;quot;Field MM_ADJUST_QTY_FLAG not found&amp;quot; when sending mix design containing mix modifier with ticket.&lt;br /&gt;
:When loading mix design containing mix modifier properly handle the case where the Adjust flag on the mix modifier component is checked.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:Fix exception &amp;quot;Unknown Parameter KEY&amp;quot; when you edit an order immediately after opening the option, then try to ticket or edit an order after that.&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&amp;lt;BR&amp;gt;&lt;br /&gt;
Cash Posting&amp;lt;BR&amp;gt;&lt;br /&gt;
Customer Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Do not require Tax Exempt Id for non-taxable customers that are Inactive.&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:When reading CSV file, strip the Excel UTF-8 BOM characters from the first record.&lt;br /&gt;
&lt;br /&gt;
Prepare Remote Ticketing Data&lt;br /&gt;
:'''Add client-side log messages.'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:Modify invoice generation logic to include sequence number when generating sort sequence for the invoicing procedure. (Fixes issues introduced in 4.7.)&lt;br /&gt;
&lt;br /&gt;
Sales Tax Report&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Cannot modify a read-only dataset&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the &amp;quot;Run Queries in Main Thread&amp;quot; system section option is checked.&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when the &amp;quot;Include All Tax Entities&amp;quot; box is checked and the Tax Entity Type is &amp;quot;Locality&amp;quot; and one of the tax localities has a blank description.&lt;br /&gt;
&lt;br /&gt;
===Quote Module===&lt;br /&gt;
&lt;br /&gt;
Prospect Maintenance&amp;lt;BR&amp;gt;&lt;br /&gt;
Quote Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:'''Add ability to initiate sending an email when clicking the new email icon next to an email address on the Contacts tab.'''&lt;br /&gt;
&lt;br /&gt;
===General Ledger Module===&lt;br /&gt;
&lt;br /&gt;
Batch List&lt;br /&gt;
:'''Print transaction second description line if present.'''&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R10.'''&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Updated to version 25.02.&lt;br /&gt;
&lt;br /&gt;
System Menu&lt;br /&gt;
:When releasing locked tickets, clear the Z$ARTGENINVSORT table for the invoice sessions that are released.&lt;br /&gt;
:When retrieving pending web update, eliminate possibility of endless loop which consumes a large amount of resources in KServer.&lt;br /&gt;
&lt;br /&gt;
Windows Client&lt;br /&gt;
:Fix auto-task handling to properly set the location of the Application Server (introduced in 4.5.5.1.)&lt;br /&gt;
:When processing an auto-task, initialize client-side log.&lt;br /&gt;
:Decrease file chunk size to 1MB when reading/writing files from/to KServer.&lt;br /&gt;
:When reading file from KServer, raise exception if the response content type is not valid.&lt;br /&gt;
:When reading file from KServer, raise exception if an attempt is made to read the same file chunk twice.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:When printing invoices, clear the Z$ARTGENINVSORT table for the current session before generating the invoice sort records.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:Fix possible memory leak in ActnReadFileChunk and ActnWriteFileChunk methods.&lt;br /&gt;
Online Customer Portal API: Modify &amp;quot;invoice&amp;quot; endpoint invoice query to properly calculate NON_TAXABLE_1, 2, and 3.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARProductStructure/cdsProdStructure&amp;quot; endpoint to include MM_ADJUST_QTY_FLAG.&lt;br /&gt;
:Windows Client A/R API: Moved query for &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint into stand-alone SQL file.&lt;br /&gt;
:Windows Client Dispatch API v2: Modify &amp;quot;rdmDISchedule/cdsGetSchedData&amp;quot; endpoint to add &amp;quot;SPLIT_ORDERS&amp;quot; parameter.&lt;br /&gt;
&lt;br /&gt;
==Build 4.7.1 - 9/13/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:Fix issue when processing automatic products on a new order with a quoted line 1 product on a job (entering a product code caused the automatic products to be immediately added without giving an opportunity to enter the Qty Ordered.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
Cash Posting&lt;br /&gt;
:Adjust position of Post Allow/Post Cash/Post Disc dialog box to be below/above the invoice being posted to.&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:'''Add system option to require Tax Id number to be entered for tax exempt customer (default ON.)'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:Fix exception &amp;quot;cdsReport: Field SALES_LIST_PRICE not found&amp;quot; (introduced in 4.6.99.18.)&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Company Database&lt;br /&gt;
:Fix conversion from version 24.09 to handle issues when adding new foreign key constraints to ARTCSHDT and ARTINV tables.&lt;br /&gt;
&lt;br /&gt;
Reports&lt;br /&gt;
:Some reports were not respecting the default font/bold printer options.&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add &amp;quot;FormatCurr&amp;quot; function.'''&lt;br /&gt;
:Fix &amp;quot;StringReplace&amp;quot; function to handle NULL string parameters correctly.&lt;br /&gt;
:'''Add ability to store SQL statements in external &amp;quot;.sql&amp;quot; files using &amp;quot;sqlres&amp;quot; JSON property within a Query object.'''&lt;br /&gt;
:'''FX API: Modify &amp;quot;kpibymo&amp;quot; endpoint to add &amp;quot;workingdaysinmonth&amp;quot; field.'''&lt;br /&gt;
:'''Online Customer Portal API: Add &amp;quot;invoice&amp;quot; endpoint.'''&lt;br /&gt;
&lt;br /&gt;
==Build 4.7 - 8/30/2024==&lt;br /&gt;
&lt;br /&gt;
===Dispatch Module===&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:When a job is entered for a new order or changed for an existing order, update the Pour Rate if the job specifies a Usage Type that specifies a Pour Rate.&lt;br /&gt;
:Fix scroll wheel not working correctly on Job Id dropdown.&lt;br /&gt;
:Do not copy the W/C Release Time field when copying an order.&lt;br /&gt;
:Fix &amp;quot;Another user has made changes...&amp;quot; message when using the &amp;quot;Cancel Order&amp;quot; button on a newly added/copied order.&lt;br /&gt;
:'''When cancelling an order, put the cancel reason into the Comment field of the &amp;quot;Order Status&amp;quot; field change event.'''&lt;br /&gt;
:Eliminate duplicate &amp;quot;Item Add&amp;quot; event generated when copying order.&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:Fix issue where field change events were sometimes not generated when saving an existing order where the list of contacts has changed.&lt;br /&gt;
:'''Show the W/C Release Time as a hint when you hover on the W/C checkbox.'''&lt;br /&gt;
&lt;br /&gt;
Print Orders&lt;br /&gt;
:'''Add handling for &amp;quot;mix multiplier&amp;quot; auto qty products.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Schedule&lt;br /&gt;
:Do not reset the truck available time if only the custom status is changed.&lt;br /&gt;
:Do not reset the truck to clocked out status after shipping and then voiding a load.&lt;br /&gt;
:Performance improvement when scrolling or clicking the order grid.&lt;br /&gt;
:'''Add &amp;quot;Plt Name&amp;quot; as an optional grid field.'''&lt;br /&gt;
:Fix exception &amp;quot;EVariantTypeCastError: Could not convert variant of type (Null) into type (OleStr)&amp;quot; when attempting to assign one or more trucks to a specific order.&lt;br /&gt;
:Fix &amp;quot;Assign/Clear Order&amp;quot; truck pop-up option so it assigns the truck to the proper order/plant when a split order is involved.&lt;br /&gt;
:Fix dragging trucks to next to load grid, dragging next to load items to trucks, and dragging orders to trucks so they respect the truck's assigned order.&lt;br /&gt;
:Fix truck drop-down list on Swap Truck option so that it shows ALL available trucks (introduced in 4.5.6.1.)&lt;br /&gt;
:When displaying the Plant Truck Demand Graph, use the &amp;quot;Add Load to Plus Orders&amp;quot; setting from the Dispatch Truck Demand Graph.&lt;br /&gt;
:'''Add ability to prevent will-call orders from being shipped (contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Apply mix modifier quantity based on the new &amp;quot;Adjust&amp;quot; setting on the Mix Modifier tab in Product Maintenance.'''&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
Truck Demand Graph&lt;br /&gt;
:Change calculation of departure time for additional Plus load to be the End Pour time of the last load.&lt;br /&gt;
&lt;br /&gt;
===Ticketing Module===&lt;br /&gt;
&lt;br /&gt;
Order Maintenance&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
:Fix &amp;quot;Another User has made changes...&amp;quot; message when saving an existing order where the list of contacts has changed.&lt;br /&gt;
&lt;br /&gt;
Order Stack&lt;br /&gt;
:'''Add &amp;quot;Qty Ord&amp;quot; as an optional grid field.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:'''Use ticket form specified in job, then customer, then plant and finally the default form.'''&lt;br /&gt;
:'''Add ability to print the user that originally created the ticket.'''&lt;br /&gt;
:'''Add ability to print customer phone number on ticket.'''&lt;br /&gt;
:'''Add ability to print list price, list totals and savings fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Transfer Tickets&lt;br /&gt;
:Add missing fields (Comment 1 and 2, Notes 1 and 2, Order Balance, Amount Tendered, Qty Delivered, Qty Ordered and Order Line Number) when processing office/sales tickets.&lt;br /&gt;
&lt;br /&gt;
Ticket Printing&lt;br /&gt;
:Fix endless printing when a ticket form CHAINs to another form (introduced in 4.6.2.2.)&lt;br /&gt;
&lt;br /&gt;
===Accounts Receivable Module===&lt;br /&gt;
&lt;br /&gt;
A/R Inquiry&lt;br /&gt;
:'''Add Ship To 2, 3 and 4 as optional grid fields.'''&lt;br /&gt;
:Fix missing QR code when previewing invoice that contains a QR code.&lt;br /&gt;
:Fix missing PDF hyperlink when printing to PDF from invoice preview form.&lt;br /&gt;
&lt;br /&gt;
Comparative Customer Sales Report&lt;br /&gt;
:'''Add product class selection.'''&lt;br /&gt;
&lt;br /&gt;
Customer Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a customer.&lt;br /&gt;
:Show all customer events except those related to customer prices.&lt;br /&gt;
:Change &amp;quot;Rename Customer&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Customer Price Maintenance&lt;br /&gt;
:Show only those events related to customer prices.&lt;br /&gt;
&lt;br /&gt;
Edit Ticket Times&lt;br /&gt;
:'''Set associated status reason to &amp;quot;user edit&amp;quot; when one of the eight ticket times is changed.'''&lt;br /&gt;
:'''Display green background on any of the eight ticket times when the associated status reason is &amp;quot;user edit&amp;quot;.'''&lt;br /&gt;
:'''Display associated status reason description as a hint for all of the eight ticket times.'''&lt;br /&gt;
&lt;br /&gt;
Import Tickets&lt;br /&gt;
:Handle exceptions when calculating sales tax during ticket import.&lt;br /&gt;
&lt;br /&gt;
Job Price Maintenance&lt;br /&gt;
:'''Add &amp;quot;Forms&amp;quot; tab which allows specifying a particular form to be used for tickets with this job.'''&lt;br /&gt;
:'''Add ability to set Tax Authority based on job site GPS coordinates (limited to select states, contact support if you need this feature.)'''&lt;br /&gt;
&lt;br /&gt;
Print Invoices&lt;br /&gt;
:'''Add new invoice separation options: Customer Id, Job Id, Order Id and Customer Id, Job Id, Ship To.'''&lt;br /&gt;
&lt;br /&gt;
Print Statements&lt;br /&gt;
:'''Add Order Id and the four Ship To fields as available fields on the form.'''&lt;br /&gt;
&lt;br /&gt;
Product Maintenance&lt;br /&gt;
:Significant performance improvement when renaming a product.&lt;br /&gt;
:'''Add &amp;quot;Adjust&amp;quot; column to the grid on the Mix Modifier tab.'''&lt;br /&gt;
:Fix to properly set the Sales G/L account when a product is copied and the Sales G/L contains a plant mask.&lt;br /&gt;
:Change &amp;quot;Rename Product&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
Product Sales by Customer Report&amp;lt;BR&amp;gt;&lt;br /&gt;
Product Sales Report&lt;br /&gt;
:'''Add &amp;quot;Separate by Plant&amp;quot; checkbox which prints separate sections for each plant and does not print grand total.'''&lt;br /&gt;
&lt;br /&gt;
Re-Print Tickets&lt;br /&gt;
:'''Add ability to print the 8 load time source fields on tickets.'''&lt;br /&gt;
&lt;br /&gt;
Sales Tax Rate Maintenance&lt;br /&gt;
:'''Add &amp;quot;Geo State&amp;quot; and &amp;quot;Geo Id&amp;quot; fields to support tax authority lookup by GPS coordinates.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Inquiry&lt;br /&gt;
:'''Show Invoice Number at bottom left of screen for sales history tickets.'''&lt;br /&gt;
&lt;br /&gt;
Ticket Maintenance&lt;br /&gt;
:'''Use job/customer specific ticket form when printing ticket if specified.'''&lt;br /&gt;
&lt;br /&gt;
===Accounts Payable Module===&lt;br /&gt;
&lt;br /&gt;
Import Invoices&lt;br /&gt;
:Set the payment method for imported invoices from the vendor.&lt;br /&gt;
&lt;br /&gt;
Re-Print ACH Stubs&amp;lt;BR&amp;gt;&lt;br /&gt;
Re-Print Checks&lt;br /&gt;
:'''Add Division selection.'''&lt;br /&gt;
&lt;br /&gt;
Vendor Maintenance&lt;br /&gt;
:Change &amp;quot;Rename Vendor&amp;quot; dialog box to ask for the closing period Month/Year like Month End Processing.&lt;br /&gt;
&lt;br /&gt;
===Cash Management Module===&lt;br /&gt;
&lt;br /&gt;
Statement Reconciliation&lt;br /&gt;
:Properly separate Check No and Check Amount columns based on check key.&lt;br /&gt;
:Fix deposit history drilldown into combined deposits to show the original checks from all the sessions that were combined into the single deposit.&lt;br /&gt;
:Record the last change date/time and user when generating combined deposits.&lt;br /&gt;
&lt;br /&gt;
===Payroll Module===&lt;br /&gt;
&lt;br /&gt;
Tax Library&lt;br /&gt;
:'''Updated to version 2024-R9.'''&lt;br /&gt;
&lt;br /&gt;
===Services===&lt;br /&gt;
&lt;br /&gt;
Application Server&lt;br /&gt;
:'''Record the status reason code when setting one of the eight ticket times when the load status is changed.'''&lt;br /&gt;
&lt;br /&gt;
Device Aggregator&lt;br /&gt;
:Do not record batch results if there are no batch results present from the batch device.&lt;br /&gt;
&lt;br /&gt;
Device Server&lt;br /&gt;
:When processing batch results from a ULINK device, ignore an ingredient if it's name is empty.&lt;br /&gt;
&lt;br /&gt;
Keystone REST Server (KServer)&lt;br /&gt;
:'''Add HaulHub/DOT support for these states: ID, KY, TN, WI.'''&lt;br /&gt;
:'''Add new optional boolean parameter to &amp;quot;StringReplace&amp;quot; function for replacing all occurrences of the pattern.'''&lt;br /&gt;
:'''External AICrete API: New API for interfacing with AICrete.'''&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;ContactInfo&amp;quot; endpoint to add &amp;quot;SecOrders&amp;quot; boolean field.&lt;br /&gt;
:Online Customer Portal API: Modify &amp;quot;CustomerInvoices&amp;quot; endpoint to eliminate &amp;quot;UMTotals&amp;quot; array and replace with discrete fields in the invoice object (significant performance improvement.)&lt;br /&gt;
:Windows Client A/R API: Modify &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; endpoint to include SESSION_NO and TRANS_NO fields from ARTCSHHD table.&lt;br /&gt;
:Windows Client A/R API: Fix &amp;quot;rdmARCashRegister/cdsDepositHistory&amp;quot; query to properly return A/R check information for combined deposits.&lt;br /&gt;
:Windows Client A/R API: Modify query in &amp;quot;rdmARAllTickets/cdsMaster&amp;quot; endpoint to include INVOICE_NO and INVOICE_DATE fields for sales history tickets.&lt;br /&gt;
:Windows Client A/R Report API: Fix query in &amp;quot;ARDocumentList&amp;quot; endpoint (now returns the correct ticket when tickets exist in both the plant and sales ticket tables.)&lt;br /&gt;
:Windows Client Device API v2: Modify &amp;quot;TicketProducts&amp;quot; query in &amp;quot;VehicleStatusUpdate&amp;quot; endpoint to pull ticket detail from all three ticket tables (plant, office, sales.)&lt;br /&gt;
:Windows Client Dispatch API v2: Fix query in &amp;quot;rdmDISchedule/cdsDIAvailTrucks&amp;quot; endpoint to return LOCK_ORDER_PLANT_NO field.&lt;br /&gt;
&lt;br /&gt;
===General===&lt;br /&gt;
&lt;br /&gt;
Setup&lt;br /&gt;
:'''Now supports installing on Windows 11 for ARM (experimental.)'''&lt;br /&gt;
&lt;br /&gt;
System Option Maintenance&lt;br /&gt;
:'''Add search window to help locate system options.'''&lt;br /&gt;
&lt;br /&gt;
----&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 4.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 3.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.9.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.8.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.7.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.6.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.5.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.4.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.3.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.2.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.1.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for Keystone 2.0.x]]&lt;br /&gt;
&lt;br /&gt;
[[Release Notes for CompuCrete 1.8.x]]&lt;/div&gt;</summary>
		<author><name>Pmorey</name></author>
		
	</entry>
</feed>